Attachment 01 - PWS Altus AFB.pdf

DHA PWS Template V13 November 16, 2021

Department of Defense Defense Health Agency

Performance Work Statement

Medical Linen Cleaning Service

DHA

97th (Altus) Medical Group

Altus AFB, OK 73523

Solicitation Number: HT940825QE005 Version: 01

Date: 08 August 2025

November 16, 2021

PART 1

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide medical linen cleaning service. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform medical linen cleaning service as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. Services shall include clearly defined expectations of linen item types, cleaning standards, frequency of service, and total quantity and mix of rental items. Contractor shall ensure personnel meet all base access requirements to perform duties at Altus AFB.

1.3 Background: This PWS outlines laundry and dry-cleaning requirements for the Military Medical Treatment Facility (MTF) located at Altus AFB, OK.

1.4 Objectives: Objectives include picking up soiled articles and delivering clean articles;

complying with all certification or labelling requirements arising from state or local department of health regulations and infection control

1.5 Scope: Services include laundry services, soiled linen pickup, non-reimbursable repair of minor rips and tears, and compliance with the delivery schedule as outlined in this PWS.

1.6 Period of Performance (PoP): The period of performance shall be for 1 Base Year of 12 months and 4 12-month option years. The Period of Performance reads as follows:

Base Year 30 September 2025 – 29 September 2026 Option Year I 30 September 2026 – 29 September 2027 Option Year II 30 September 2027 – 29 September 2028 Option Year III 30 September 2028 – 29 September 2029 Option Year IV 30 September 2029 – 29 September 2030

1.7 Administrative specifications

1.7.1 Place of performance: The laundry pick up and drop off location shall be performed at the loading dock at 97th (Altus) Medical Group, 301 N. First St Building 46, Altus AFB, Oklahoma.

1.7.2 Recognized Federal holidays: The contractor will not be required to perform services on Federal holidays. If a pickup or delivery day is scheduled on a Federal holiday, the contractor shall perform services on the following workday. The holidays are as follows:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day

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Juneteenth Day Christmas Day Independence Day

1.7.3 Hours of operation: The contractor is responsible for conducting business Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Pickup and delivery of linen shall occur between 7:30am and 4:00pm hours at the 97th (Altus) Medical Group, Building 46 loading dock.

The contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.8 Contractor travel: The contractor shall travel as necessary to perform the requirements of this PWS. All travel shall be pre-approved in writing by the Contracting Officer (CO) and shall comply with the Joint Travel Regulations (JTR). The contractor shall ensure that travel arrangements are cost-effective and directly related to contract performance.

1.9 Other Direct Costs (ODC): The Medical Group will need to rent linen items. They are as followed:

Pillowcases Scrub Tops Blankets Scrub Bottoms Twin Sheets Privacy Curtains

1.10 Quality

1.10.1 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor’s QC program is the means by which the work complies with stated requirements. The QCP is to be delivered within 30 days after contract award or with the contractors’ proposal if it is an evaluation factor. A comprehensive written QCP shall be submitted to the Contracting Officer (CO) and Contracting Officer Representative (COR) within 5 working days when changes are made thereafter. After acceptance of the Quality Control Plan (QCP) the contractor shall receive the CO’s acceptance in writing of any proposed change to his QC system. See Part 7, Technical Exhibit 1 - CDRL A001.

1.10.2 Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.12 Key personnel (Contractor): The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall

November 16, 2021 act for the contractor when the manager is absent shall be designated in writing to the CO. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:30am and 4:00pm, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.14 Reporting

1.14.1 Contractor Manpower Reporting (CMR): RESERVED.

1.14.3 Government’s COR: The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the CO and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.14.4 Post award conference/periodic progress meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance.

At these meetings the CO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.15 Contractor Identification

1.15.1 Contractor personnel performing services in a contractor capacity in a government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. All contractor personnel shall identify themselves as contractor support personnel in all forms of communication with all entities with whom DHA/Deputy Assistant Director for Acquisition (DAD-A)/Head of the Contracting Activity (HCA) has business dealings. The contractor shall: Answer all telephone calls and have a personalized voice message with an introductory statement that includes the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the DAD-A understands that the person is contractor support personnel.

Include a title block in all emails that states the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting DHA/DAD-A/HCA understands that the person is contractor support personnel.

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1.15.2 Contractor personnel will be required to attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this order.

Contractor personnel shall make their contractor status known during introductions.

1.15.3 Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in any written or verbal communications associated with the contracts in which they provide services.

November 16, 2021

PART 2

2.0 DEFINITIONS, ACRONYMS, AND APPLICABLE

PUBLICATIONS/INSTRUCTIONS

2.1 Definitions:

2.1.1 Category D: Information Technology (IT) and Telecommunications Services (called D- Services)

2.1.2 Category R: Support (Professional/Administrative/Management) Services (called R- Services)

2.1.3 Contracting Officer (CO): A person with the authority to enter, administer, and/or terminate contracts and make related determinations and findings.

2.1.4 Contracting Officer’s Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the CO to perform specific technical or administrative functions. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Nonpersonal services contract: a contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

2.1.6 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. The Government may either prepare the QASP or require the offerors to submit a proposed quality assurance surveillance plan for the Government’s consideration in development of the Government’s plan.

2.2 Acronyms:

AIS Automated Information System APL Approved Products List APL AQL Acceptable Quality Level ARRT Acquisition Requirements Roadmap Tool ATO Authority to Operate B2B Business-2-Business CAC Common Access Card CAP Cloud Access Point CCEVS Common Criteria Cybersecurity Evaluation and Validation Scheme CDI Covered Defense Information CE Computer Environment CDRL Contract Data Requirement List CIO Chief Information Officer

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CJCSM Chairman of the Joint Chiefs of Staff Manual CMMC Cybersecurity Maturity Model Certification CMR Contractor Manpower Reporting CNSSI Committee on National Security Systems Instruction CO Contracting Officer(s) CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CSP Cloud Service Provider CSSP Cyber Security Service Provider CUI Controlled Unclassified Information DAD-A Deputy Assistant Director for Acquisition DC3 DoD Cyber Crime Center DD Form 254 Department of Defense Contract Security Requirement List (if applicable) DB Design-Build DBB Design-Bid-Build DFARS Defense Federal Acquisition Regulation Supplement DHA Defense Health Agency DISA Defense Information System Agency DoD Department of Defense DoDD Department of Defense Directive DoDI Department of Defense Instruction DSAs Data Sharing Agreements DSAA Data Sharing Agreement Application DMZ Demilitarized Zone DoDM Department of Defense Manual DPCLO DHA Privacy and Civil Liberties Office DUA Data Use Agreement eMSM Enhanced Multi-Service Markets EULA End User License Agreement EVM Earned Value Management FAR Federal Acquisition Regulation FCI Federal contract information FE Facilities Enterprise FedRAMP Federal Risk Authorization and Management Program FISMA Federal Information Security Modernization Act FRCS Facility Related Control Systems FSO Facilities Security Officer HA Health Affairs HIPAA Health Insurance Portability and Accountability Act HCA Head of the Contracting Activity HIT Health Information Technology IGCE Independent Government Cost Estimate IA Information Assurance IO Initial Outfitting I/O In/Out Processing Portal

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IPv Internet Protocol Version IS Information System ISP Internet Service Provider IT Information Technology ISCM Information Security Continuous Monitoring IV&V Independent Verification & Validation MedCOI Medical Community of Interest MHS Military Health System MIL-STD Military Standard MTFs Military Treatment Facilities NCR National Capitol Region NDA Non-Disclosure Agreement NIAP National Information Assurance Partnership NIST National Institute of Standards and Technology OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPM Office of Personal Management OSD Office of the Secretary of Defense P-ATO Personal Authorization to Operate P&R Personnel and Readiness PGI Procedures, Guidance and Information PDT Project Delivery Team PHI Protected Health Information PII Personally Identifiable Information PIT Platform Information Technology PK Public Key PKI Public Key Infrastructure POA&M Plan of Action and Milestones POC Point of Contact PMO Program Management Office PoP Period of Performance PP Personal Property PPSM Ports, Protocols, and Services Management PRS Performance Requirements Summary PSP Personnel Security Program PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RFP Request for Proposal RFQ Request for Quotation RMF Risk Management Framework SP Special Publication SPRS Supplier Performance Risk System

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SRM Sustainment, Restoration and Modernization SRG Security Requirements Guides STIG Security Technical Implementation Guides TOS Terms of Service US United States UFC Unified Facilities Criteria VPN Virtual Private Network XML Extensible Markup Language

2.3 Applicable Publications, DHA Administrative Instructions (AI), etc.

November 16, 2021

PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and Services and determined:

3.1 Services: The Government:

☒ Will NOT provide Government Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Government Furnished Services required in support of this contract/task orders. These Services are described below:

3.2 Facilities: The Government:

☒ Will NOT provide Facilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Facilities in support of this contract/task orders. The Government provided Facilities are described below:

3.3 Utilities: The Government:

☒ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below:

3.4 Equipment: The Government:

☐ Will NOT provide Equipment in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Equipment in support of this contract/task orders. The Government provided Equipment is described below:

The Government will provide the scale to weigh the clean delivered linen and the dirty retrieved linen prior to the contractor leaving the site________________________________________

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3.4.1 Procurement Integrated Enterprise (PIEE), GFP Module Application The contractor shall be responsible for obtaining and maintaining access, training and successful operation of the PIEE/GFP Module application for the entirety of the contract/task order PoP.

The PIEE GFP Module application is located at the following website: https://wawf.eb.mil/piee-landing/. Access to PIEE/GFP Module application training materials and in-depth information applicable to the contractor’s responsibilities regarding GFP can be found at the following website: https://dodprocurementtoolbox.com/.

Contracting Office Responsibilities:

The Contracting Office shall ensure close coordination and validation of the GFP items with the COR and DHA Accountable Property Officer prior to uploading the GFP Attachment into the PIEE/GFP Module. At the time GFP is anticipated and identified, the Government will upload the GFP Attachment into the PIEE/GFP Module. It is the Contracting Office’s responsibility to prepare, upload and maintain the GFP Attachment in the PIEE/GFP Module in accordance with the GFP Attachment instructions provided at the DoD Procurement Toolbox. The CO and COR shall manage and keep an inventory of any GFP associated with contract/task orders awarded through DHA, in accordance with applicable FAR Part 45, DoD FAR Supplement (DFARS) 245 with respective clauses, DHA AI 095 and PD 45-01 following the change in disposition of items listed on that PIEE/GFP Module Attachment.

The contracting office will also review, acknowledge, reject and/or approve shipment orders provided by the contractor as appropriate. Functional roles can be determined within the Contracting Office and requested within the PIEE/GFP Module system.

Contractor Responsibilities:

A key contractor responsibility is to work with the CO and COR to ensure the PIEE/GFP Module data, to include the PIEE/GFP Attachment, provides a timely, complete and accurate accounting of the GFP applicable to the contract/task order. Contractors are required to report the receipt of any GFP shipped to them, regardless of whether it is listed on the GFP Attachment for their contract. Similarly, contractors are required to utilize the GFP Module application in conjunction with the shipment of GFP to the Government, or in reporting Property Loss of GFP issued (such as destruction or loss). Discrepancies or disputes regarding property shipped to or shipped from the contractor must be reported via the GFP Module application, with the CO having authority over final designation of status.

The contractor shall report semi-annually 100% inventories, reconciliations, and final disposition of GFP provided by the government. Final invoices will not be paid pending GFP reconciliation.

Contractors shall be aware of and ensure compliance with applicable FAR Part 45, DFARS 245 and 252.245, Defense Pricing and Contracting Policies, Procurement Integrated Enterprise Environment Standards, DHA Administrative Instruction 094 and DHA Guidance.

3.5 Materials: The Government:

☐ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

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☒ IS providing Materials in support of this contract/task orders. The Government-provided Materials are described below:

Plastic bags for laundry, which may be contaminated with blood-borne pathogens.

November 16, 2021

PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 Services: The Contractor:

☐ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Contractor Furnished Services required in support of this contract/task orders.

These Services are described below: provide linen to rent

Linen to Rent___________________________________________________________________

4.2 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 5 of this PWS.

4.4 Materials: The contractor shall provide all laundry and dry cleaning and be transported in clean, closed vehicles. Contractor shall provide two laundry carts for the medical group for storage and transportation of linens in, to, and from the contractor’s place of business and the place of delivery. An empty cart shall be left at the medical group during pickup for dirty linens and be collected for the next scheduled pickup date. The contractor will annotate delivered quantities/weights after cleaning for pickup and delivered items.

4.5 Equipment: The contractor shall use their own equipment to provide clean linen to the medical group.

4.6 Facilities: The contractor shall use their own facilities to provide clean linen to the medical group.

November 16, 2021

PART 5

5.0 SPECIFIC TASKS

5.1 Task Headings: The contractor shall provide services for medical linen cleaning service weekly. The contractor shall pick up soiled articles and deliver clean articles in accordance with Technical Exhibit 3, Delivery and Pickup Schedule.

5.1.1 Subtask heading: Laundry services include: pickup and delivery schedules are met; correct quantities of articles are delivered; articles are free of all contaminants, dirt, debris, dampness, offensive odors, mildew, and cleansing chemical residue; has a uniform appearance; and articles are properly finished, bundled, and packaged.

5.1.2. Soiled Laundry Pickup. All articles will be processed for shipment in government-provided laundry bags.

5.1.2.1. MTF soiled articles are weighed wet in government-provided laundry bags

5.1.2.2. MTF articles will be weighed dry upon delivery of cleaned linens.

5.1.3. Unserviceable Articles. All unserviceable articles and non-reparable articles shall be returned in a separate marked bundle after laundering.

5.1.3.1. The contractor shall mark the bundle as “Unserviceable”.

5.1.4. State or Local Department of Health Requirements. The contractor shall comply with all certification or labelling requirements arising from state or local department of health regulations.

5.1.5. Transporting of Soiled and Clean Articles. The contractor shall keep all clean and dirty linen separate during transport, processing, and delivery.

5.1.6. Non-reimbursable Repairs. Except for unserviceable articles, the contractor shall repair at no additional cost to the government all minor rips, tears less than four inches, open seams, and holes using thread and materials of the same quality, compatible color, colorfastness, and texture as that used in the manufacture of the articles.

5.1.6.1. The contractor shall repair by replacements all broken or missing buttons with buttons of matching color and similar appearance and quality.

5.1.7. Workmanship and Sanitation

5.1.7.1. Delivered finished articles shall conform to all standards outlined by AFI 44-108 Infection Prevention and Control Program, DHA-PM 6430.02, Linen Services Management, and OSHA 1910-1030 Bloodborne Pathogens, as well as generally accepted industry standards for quality of cleanliness, freshness, and appearance.

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5.1.7.2. The contractor shall deliver all articles in a sanitary and thoroughly laundered condition.

All work performed shall be done under sanitary conditions in accordance with generally accepted industry standards and Department of Health regulations.

5.1.7.3. The contractor’s facility shall be open to inspection of sanitary conditions at any time by a representative of the government. The government reserves the right to perform or cause to have performed any test necessary to determine the sanitary conditions of articles delivered by the contractor.

5.1.7.4. All articles shall be kept segregated in the contractor’s plant and handled separately from any other customer’s work that may be in progress. The contractor shall ensure that at no time will Altus AFB articles come in contact with articles of other customers that may be in progress.

5.1.8. Count of Articles. The contractor and the government shall verify the weight and enter the count on the laundry ticket before signing when articles are picked up and delivered.

5.1.8.1. The contractor shall furnish the original laundry ticket to the primary Quality Assurance Personnel (QAP) from the MTF.

5.1.8.2. The contractor shall be liable for the weight of articles turned in for service under this contract.

5.1.9. Infection control. The contractor is responsible for properly handling contaminated laundry articles in accordance with the Infection Control references listed in this PWS.

5.1.9.1. The Infection Preventionist (IP) of the MTF will tour the linen facility with the Quality Assurance Evaluator (QAE) prior to contract award and annually thereafter to evaluate and ensure the practice is in accordance with the scope of work for the contract.

5.1.9.2. The IP will use an annual linen facility inspection report using the Centers for Disease Control Guidelines for Environmental Infection Control in Health Care Facilities and the Healthcare Laundry Accreditation Council’s (HLAC) most current guidelines (Accreditation Standards for Processing Reusable Textiles for Use in Healthcare Facilities). The contractor will be provided a copy of the inspection checklist used and the QAE and MTF personnel will provide a report addressing any discrepancies uncovered during the inspection to provide recommendations.

5.1.9.3. If the facility fails an inspection, they will have 90 days to correct the discrepancy prior to the following inspection. The contractor will not be notified prior to the second inspection date.

5.1.10. Contractor Employee Requirements. The employees of the contractor must receive orientation and annual training in infection control in accordance with OSHA requirements. This training shall include personal hygiene, hand washing, post-exposure procedures, blood-borne pathogen (BBP) transmission, Tuberculosis prevention, and proper use of personal protective equipment (PPE). The contractor shall maintain documentation showing completion of training.

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5.1.10.1. The contractor shall offer Hepatitis B vaccination for all employees at no cost to the employees. Employees must sign a declination if they refuse the vaccine. The contractor shall maintain documentation of this program.

5.1.10.2. Appropriate PPE to include cover jackets, gloves, and disposable masks shall be made available by the contractor to all employees.

5.1.10.3. The contractor shall ensure that employees are free of infections. Infected employees shall be sent home if they are ill.

5.1.11. Plant Facility Requirements. The ventilation system must have adequate intake, filtration, exchange rate, and exhaust. The soiled linen area must have negative air pressure; the clean linen area must have positive air pressure. A physical barrier shall separate the two areas.

5.1.11.1. The contractor shall maintain environmental conditions that are adequate, to include temperature, humidity, and cleanliness per OSHA guidelines. A sharps disposal container must be made available. The contractor shall have adequate handwashing facilities for all employees.

Eating, drinking, and smoking must be prohibited in work areas.

5.1.12. Delivery Procedures. The contractor shall transport clean linen in containers used exclusively for clean linen. The containers shall be lined with plastic or reusable liners and securely covered with plastic or reusable covers. Clean and soiled linen shall always be separate.

All deliveries and pickups shall occur between 0730 and 1600 hours at the 97th (Altus) Medical Group, Building 46 loading dock.

5.1.12.1. The contractor shall clean carts and trucks with steam or with a soap and water solution, both followed with a germicidal agent.

5.1.13. Soiled Linen Processing. The contractor shall handle soiled linen as little as possible and with minimum agitation.

5.1.13.1. Soiled linens shall be washed with soap, detergent, and/or bleach. At a minimum, linens shall be laundered at 71⁰C/160⁰F for 25 minutes. The washer thermometer shall be visible and thermometer calibration data shall be always made available.

5.1.14. Rewash/Re-clean of Laundered or Dry-Cleaned Articles. Any articles found to have been unsatisfactorily laundered or dry cleaned shall be rewashed or dry cleaned at no additional cost to the government.

5.1.14.1. The government’s representative will notify the contractor’s representative after the unsatisfactory condition is discovered. The articles shall be rewashed and returned on the next delivery day.

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5.1.14.2. The contractor shall ensure rewashed articles are segregated from other laundry articles when returned. The contractor shall also ensure articles are readily identifiable to the government as rewashed articles, e.g. articles may be labeled with a tag stating, “Redone”.

5.1.15. Missing/Lost Articles. If any article is missing from a delivery, the contractor shall issue an IOU (shortage) ticket on the same day the shortage occurs. The contractor shall redeem the ticket on the next scheduled delivery. This shall be at no additional cost to the government.

5.1.15.1. Articles not delivered within 24 hours of the original scheduled delivery time will be considered missing.

5.1.15.2. If the missing articles are not delivered by the last workday of the month the articles shall be considered lost. The contractor shall reimburse the government with an equitable replacement for all lost, damaged, or destroyed articles at contractor’s facility.

5.1.16. Linen Inventory and Rental Requirements. The contractor shall provide a consistent and adequate supply of the following linen rental items, as specified in Section 1.9:

5.1.16.2 The contractor shall provide scrub tops, scrub bottoms in all required sizes (Small, Medium, Large, and Extra Large) and in each designated color to meet end-user needs.

5.1.17 Base Access Requirements. The contractor shall ensure all personnel assigned to perform services under this contract have the appropriate documentation and identification necessary to access Altus AFB. This includes compliance with base entry procedures, background checks (if required), and display of company-issued identification always while on government property.

The contractor is responsible for initiating and maintaining base access credentials throughout the Period of Performance.

Item Quantity

Pillowcases #30

Blankets #10

Twin Sheets #40

Scrub Tops (ea. size, colors) #180

Scrub Bottoms (ea. size, colors) #180

Privacy Curtains #48

November 16, 2021

PART 7

7.0 ATTACHMENTS/TECHNICAL EXHIBIT LISTING

7.1 The following forms are to be completed by the FSO/Security POC, or COR once the contractor is granted the proper background investigation.

7.1.1 Contractor CAC Request Process. N/A

7.1.2 DHA’s contractor training instructions. N/A

7.1.3 DHA’s new employee handbook. N/A

November 16, 2021

PART 7, ATTACHMENT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement from Part 5)

PWS Reference Acceptable Quality Level (AQL) (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

Performance Requirements Summary (PRS) # 1.

The contractor shall provide clean linen weekly

PWS Part 5 95% of the time 100% Inspection by COR or Linen manager

Performance Requirements Summary (PRS) # 2.

The contractor shall deliver all linen free of contaminants, dirt, debris, offensive odors, mildew, and chemical residue, meeting AFI 44-108 and OSHA standards

5.1.7.1 - 5.1.7.2 Zero deviations from standard

Random Sampling and visual checks by

COR/QAE

Performance Requirements Summary (PRS) # 3.

The contractor shall meet scheduled pickup and delivery times as outlined in Technical Exhibit 3.

5.1, 5.1.1 95% on-time performance Review of delivery logs, time stamps, and COR/QAE verification

Performance Requirements Summary (PRS) # 4.

The contractor shall maintain and provide accurate inventory counts for all items picked up and delivered.

5.1.8 – 5.1.8.2 98% accuracy rate Documentation review and reconciliation by

COR/QAE

7.2 Other Attachments

Attachment 2, Deliverable Schedule Table (Paragraph 6.5.2.1.1)

Attachment 2-Deliverable Schedule Table.docx

Attachment 3, Cybersecurity Regulations and Guidance (Paragraph 6.7.2.3)

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Attachment 3-Cybersecurity Regulations and Guidance.pdf

Attachment 4, FRCS Responsibility Matrix (Paragraph 6.7.5.3)

Attachment 4-FRCS Responsibility Matrix.pdf

Attachment 5, Risk Assessment Timeframes (Paragraph 6.7.7)

Attachment 5-Risk Assessment Timeframes.pdf

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PART 7, ATTACHMENT 6

ESTIMATED WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Linen Cleaning 62 lbs. a week or 3,224 lbs. a year

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PART 7, TECHNICAL EXHIBIT 1

DELIVERABLES SCHEDULE

Deliverable Frequency Medium/Format Submit To Applicable to:

CDRL A001 –

Quality Control Plan

CDRL 1 Quality Plan

Within 30 days of task order award

Contractors’ discretion

CDRL A001 to CO All, See PWS 1.10.1

Transition-in, Transition-out CDRLs if a government requirement for this contract.

Transition-in:

Transition-out: 6 months prior to close of contract or unexercised option.

1.6.1.1 and 1.6.1.2.