75D301-19-R-67830_Armed_Security_Guards.pdf

PAGES

15A. NAME

AND

ADDRESS

OF

OFFEROR

SEC. PAGE(S) SEC. PAGE(S)

(Date) (Hour)

CALENDAR DAYS

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amend-ments to the SOLICITATION for offerors and related documents numbered and dated:

(Type or Print)

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING

PAGE OF

1 8483

2. CONTRACT NO.

3. SOLICITATION NO.

75D301-19-R-67830

4. TYPE OF SOLICITATION

SEALED BID (IFB)

X NEGOTIATED (RFP)

5. DATE ISSUED

11/15/2018

6. REQUISITION/PURCHASE NO.

00HCAJSE-2019-28127

7. ISSUED BY CODE 2543 8. ADDRESS OFFER TO (If other than Item 7)

Centers for Disease Control and Prevention Office of Acquisition Services (OAS) 2920 Brandywine Rd, RM 3000 Atlanta, GA 30341-5539

Approved as to Form and Legality: _____________________________

NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder.”

SOLICITATION

9. Sealed offers in original and 4 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in 2920 Brandywine Rd, Atlanta, GA 30341 until 2:00p local time 01/31/2019

CAUTION -- LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME

Michele Jackson

B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER: EXT:

(770) 488-2425

C. E-MAIL ADDRESS

MJackson4@cdc.gov

11. TABLE OF CONTENTS

(x) DESCRIPTION (x) DESCRIPTION

PART I – THE SCHEDULE PART II – CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1 X I CONTRACT CLAUSES 58

X B SUPPLIES OR SERVICES AND PRICES/COSTS 2 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

X C DESCRIPTION/SPECS./WORK STATEMENT 5 X J LIST OF ATTACHMENTS 67

X D PACKAGING AND MARKING 47 PART IV – REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 48 REPRESENTATIONS, CERTIFICATIONS, AND

X F DELIVERIES OR PERFORMANCE 50 X K OTHER STATEMENTS OF OFFERORS 68

X G CONTRACT ADMINISTRATION DATA 51 X L INSTRS., CONDS., AND NOTICES TO OFFERORS 75

X H SPECIAL CONTRACT REQUIREMENTS 53 X M EVALUATION FACTORS FOR AWARD 81

OFFER (Must be fully completed by offeror) NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52-232-8)

10 CALENDAR DAYS

20 CALENDAR DAYS

30 CALENDAR DAYS

AMENDMENT NO. DATE AMENDMENT NO. DATE

CODE FACILIT

Y

16. NAME AND ADDRESS OF PERSON AUTHORIZED TO SIGN OFFER

15B. TELEPHONE NO.

AREA CODE NUMBER EXT.

15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE

18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

21. ACCOUNTING AND APPROPRIATION

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 2543 25. PAYMENT WILL BE MADE BY CODE 434

Centers for Disease Control and Prevention Office of Acquisition Services (OAS) 2920 Brandywine Rd, RM 3000 Atlanta, GA 30341-5539

Centers for Disease Control and Prevention (FMO) PO Box 15580 404-718-8100 Atlanta, GA 30333-0080

26. NAME OF CONTRACTING OFFICER (Type or print)

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT -- Award will be made on this form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 33 (REV. 9-97)

PREVIOUS EDITION IS UNUSABLE Prescribed by GSA

FAR (48 CFR) 53.214©

K

Section B - Supplies Or Services And Prices/Costs

B-1. LINE ITEM DESCRIPTION: In accordance with this contract, the contractor, independently and not as an agent of the Government, shall provide all necessary materials, labor, equipment, and facilities, except as specified herein to be furnished by the Government, and shall do all that which is necessary or incident to the satisfactory and timely performance of the following Contract Line Item Number (CLIN):

Base Period Items:

ITEM SUPPLIES / SERVICES QTY / UNIT UNIT PRICE EXTENDED PRICE

0001 Transistion In – Metro Atlanta, GA Area Guard Services

Period of Performance: 04/1/19-04/30/2019 Services to be provided in accordance with the SOW.

Firm Fixed Price

1 Month

0002 Tranistion In – Fort Collins, CO Guard Services

Period of Performance: 04/1/19-04/30/2019 Services to be provided in accordance with the SOW.

Firm Fixed Price

1 Month

0101 Metro Atlanta, GA Area Guard Services

Period of Performance: 05/1/2019-03/30/2020 Services to be provided in accordance with the SOW.

Firm Fixed Price

11 Months

0102 Fort Collins, CO Guard Services

Period of Performance: 05/1/2019-03/31/2020 Services to be provided in accordance with the SOW.

Firm Fixed Price

11 Months

Option Period 1 Items:

1001 Metro Atlanta, GA Area Guard Services

Period of Performance: 04/01/2020-03/31/2021 Services to be provided in accordance with the SOW.

Firm Fixed Price

12 Months

1002 Fort Collins, CO Guard Services

Period of Performance: 04/01/2020-03/31/2021 Services to be provided in accordance with the SOW.

12 Months

Option Period 1 Items:

2001 Metro Atlanta, GA Area Guard Services

Period of Performance: 04/01/2021-03/31/2022 Services to be provided in accordance with the SOW.

Firm Fixed Price

12 Months

2002 Fort Collins, CO Guard Services

Period of Performance: 04/01/2021-03/31/2022 Services to be provided in accordance with the SOW.

Option Period 3 Items:

3001 Metro Atlanta, GA Area Guard Services

Period of Performance: 04/01/2022-03/31/2023 Services to be provided in accordance with the SOW.

Firm Fixed Price

12 Months

3002 Fort Collins, CO Guard Services

Period of Performance: 04/01/2022-03/31/2023 Services to be provided in accordance with the SOW.

Option Period 4 Items:

4001 Metro Atlanta, GA Area Guard Services

Period of Performance: 04/01/2023-03/31/2024 Services to be provided in accordance with the SOW.

Firm Fixed Price

12 Months

4002 Fort Collins, CO Guard Services

Period of Performance: 04/01/2023-03/31/2024 Services to be provided in accordance with the SOW.

Optional Line Items (see 52.217-7):

5001 Transistion Out – Metro Atlanta, GA Area Guard Services

Period of Performance: 04/01/2024-03/31/2025 Services to be provided in accordance with the SOW.

1 Month

5002 Tranistion Out – Fort Collins, CO Guard Services

Period of Performance: 04/01/2024-03/31/2025 Services to be provided in accordance with the SOW.

1 Month

6001 Metro Atlanta, GA Area Emergency/Temporary Guard Services in accordance with Section C 6.9 and 6.10

Hourly Rate to be Fixed

Optional Labor Hour Line Item with an Option to Increase per I.2 TAS will be issued as SubCLINS To Be Funded as needed

Period of Performance: Upto Five Years

1 Each $250,000.00 $250,000.00 NOT

TO EXCEED

6002 Fort Collins, CO Area Emergency/Temporary Guard Services in accordance with Section C 6.9 and 6.10

Hourly Rate to be Fixed

Optional Labor Hour Line Item with an Option to Increase per I.2 TAS will be issued as SubCLINS

To Be Funded as needed

Period of Performance: Upto Five Years

1 Each $250,000.00 $250,000.00 NOT

TO EXCEED

There are no clauses/provisions included in this section.

B.2 Labor Rates for CLIN’s 6001 and 6002

Time Frame Atlanta, GA Labor Hour Rate - Guard II (Unloaded/Base) Will not be included in the contract

Atlanta, GA Labor Hour Rate - Guard II (Fully Loaded) Will be incorporated into the contract

Ft. Collins, CO Labor Hour Rate - Guard II (Unloaded/Base) Will not be included in the contract

Ft. Collins, CO Labor Hour Rate - Guard II (Fully Loaded) Will be incorporated into the contract

Base Period

Option Period One

Period Two

Period Three

Period Four

Section C - Description/Specification/Work Statement

1.0 Introduction

The Centers for Disease Control and Prevention is the leading national public health institute of the United States. The CDC is a United States federal agency under the Department of Health and Human Services and is headquartered in Atlanta, Georgia. Its main goal is to protect public health and safety through the control and prevention of disease, injury, and disability in the US and internationally. The CDC focuses national attention on developing and applying disease control and prevention. It especially focuses its attention on infectious disease, food borne pathogens, environmental health, occupational safety and health, health promotion, injury prevention and educational activities designed to improve the health of United States citizens. As the United States’ premier health organization it is critical that the CDC maintain a safe and secure environment including providing for the protection of all personnel, property and National Assets under its control.

1.1 General information

1.1.1 This is a Performance Work Statement for the Centers for Disease Control and Prevention (herein after referred to as the Government or CDC) is to provide security guard services throughout designated CDC owned and leased facilities. CDC requests security guard positions (including Rover positions that are Guard II positions) equivalent to the Department of Labor (DOL) labor category Guard II. In addition, the CDC requests three (3) security guard positions equivalent to the Department of Labor (DOL) labor category Guard I for traffic control.

1.1.2 Contractor shall provide and maintain all management, management support (supervision), labor, supplies, equipment, permits, licenses, certificates, training, documentation, and guidance for operations, materials, and transportation to provide professional guard services necessary to accomplish the services as described and required within this performance work statement.

1.1.3 Services shall include, but are not be limited to:

A. Monitoring and responding to mechanical and electronic fire alarm systems and electronic security systems inside buildings;

B. Participating in fire and other evacuation procedures;

C. Providing unarmed and armed security; responding to facilities and boundary perimeters of the facilities;

D. Controlling access and exit of personnel (government employees, contractors, vendors, visitors) and vehicles, to owned and leased facilities;

E. Operating metal detectors and x-ray equipment, to prevent unauthorized access to facilities and grounds;

F. Issuing and controlling photo identification badges and visitor /temporary badges;

G. Operating explosives detection equipment, pop-up barriers, and general security related equipment;

H. Assisting in the prevention of loss, theft, or damage to Government property;

I. Coordinating with on-site and responding local law enforcement personnel, and J. Responding to incidents (with written response plans) occurring on CDC owned and leased facilities;

K. Performing other designated guard functions, as specified.

1.1.4 The Contractor shall provide security services at the CDC owned and leased facilities in the greater Atlanta, Georgia metropolitan area and at the Fort Collins, CO campus.

A. The Government facilities in the greater Atlanta, Georgia metropolitan area include:

1. The Roybal Campus

2. The Chamblee Campus

3. The Lawrenceville Campus

4. University Office Park, (Buildings: Colgate, Columbia, Davidson, Stanford, Vanderbilt, Williams, Yale) - leased facilities

5. Century Center, (Buildings: 1825, 2400, 2500) - leased facilities

6. Corporate Square, (Buildings: 1, 8, 11, & 12,) - leased facilities

7. The Chamblee/Peachtree Warehouse.

B. The Government facilities in the greater Fort Collins, Colorado metropolitan area include:

1. The Fort Collins Campus

1.1.5 Coverage for the above facilities is shown in Section 14, Table D & E – Atlanta, and Table F & G – Fort Collins. The hours listed are for current requirements and are subject to change. Leased locations are subject to change during contract period.

Contractor shall provide supervisory personnel for all guard posts (one hour of supervision per eight hours per post).

1.1.6 Contractor shall employ uniformed security personnel (armed and unarmed), supervisors and other management, administrative and clerical support personnel and support functions to meet the requirements and intent of the contract.

Contractor should review and use DHS Interagency Security Committee (ISC), Best Practices for Armed Security Officers on Federal Facilities as a guide in performance.

1.2 Acronyms and Definitions Acronyms

1.2.1 This Solicitation contains numerous acronyms. Upon introduction of a new term, an acronym will appear in parentheses. Below is a list of acronyms that appear in this Solicitation:

A. CFR Code of Federal Regulations B. CISO Chief Information Security Officer C. CO Contracting Officer D. COR Contracting Officer’s Representative E. CORTR Contracting Officer Representative’s Technical Representative F. EQIP Electronic Questionnaires for Investigation Processing G. e-Verify Employment Eligibility Verification System H. GSA General Services Administration I. IAW In accordance with J. NACI National Agency Check and Inquiries K. NET Not earlier than L. NLT Not later than M. OPM Office of Personnel Management N. OPSEC Operations Security O. PEB Physical Efficiency Battery P. PWS Performance Work Statement Q. SGIM Security Guard Instruction Manual (Also referred to as Operations Manual)

1.2.2 Definitions

A. Access Control - The use of physical and procedural controls to ensure only authorized individuals or items are given access to a facility or secure area.

B. Alarm - An audible or visual signal that functions as an alerting mechanism.

C. Armed Security Officer (ASO) - A member of a facility security force and an element of a security post who is issued a firearm and has the training, equipment, and appropriate certifications to perform security functions. For the purpose of this document, ASOs are contract personnel.

D. Authorized Identification - A document or documents issued by a U.S. Federal, State, local, or tribal government, or a passport issued by a foreign government, which contains sufficient descriptive information to positively establish the identity of an individual requesting access to a Federal facility.

E. Contracting Officer (CO) - A person with the authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. ***Note: The CO is the only individual who can legally bind the government.

F. Contracting Officer’s Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract and does not require a change to the scope of work and no funding implications. ***Note: The COR does NOT have authority to change the terms and conditions of the contract.

G. Contracting Officer Representative’s Technical Representative (CORTR) - An employee of the U.S. Government appointed by the COR to advise on the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract and does not require a change to the scope of work and no funding implications. ***Note: The CORTR does NOT have any authority to change the terms and conditions of the contract.

H. Countermeasure - A security device, procedure, or person designed, implemented, or trained to mitigate the risk of identified credible threats at a facility.

I. Dangerous Weapon - A weapon, device, instrument, material, or substance (animate or inanimate) that is used for or is readily capable of causing death or serious bodily injury, excluding blades of less than two-and-a-half inches in length.

J. Designated Official - The highest-ranking official of the primary tenant agency of a Federal facility, or, alternatively, a designee selected by mutual agreement of tenant agency officials.

K. Facility Security Committee (FSC) - A committee responsible for addressing facility-specific security issues and approving the implementation of security measures and practices. The FSC consists of representatives of all Federal tenants in the facility, the security organization, and the owning or leasing department or agency. In the case of new construction, major modernization, alteration, or lease actions, the FSC will also include the construction or lease procurement project team and the planned tenant(s). The FSC was formerly known as the Building Security Committee or “BSC.”

L. Incident - Any event affecting the safety, security, or protection of property, a facility, or occupant that requires a response, investigation, or other follow up.

M. Law Enforcement Officer (LEO) - An officer, agent, or employee of the United States, a State or tribal government, or a political subdivision thereof, authorized by law to engage in or supervise the prevention, detection, investigation, or prosecution of any violation of law.

N. Occupant - Any person permanently or regularly assigned to the government facility who displays the required identification badge/pass for access. The FSC establishes the thresholds for determining who qualifies for “occupant” status.

O. Offense - A violation of Federal, State, or local criminal law or regulation for which a violator could be subject to prosecution.

P. Oversized - An item that will not fit into a standard mail receptacle, or would fit if folded, but folding would damage the contents.

Q. Performance Plan (PP) - An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the contractor.

R. Post Orders - Operational instructions, usually written, for a security post that establish post functions and the supporting tasks performed.

S. Prohibited Item - An item, legal or illegal, restricted from entry into a facility by Federal, State, or local law, regulation, court order, rule, or FSC policy.

T. Quality Assurance - Those actions taken by the government to assure services meet the requirement of contractor performance.

U. Quality Assurance Personnel (QAP) - A Government employee who may assist the COR to survey contractor performance

V. Quality Control - Those actions taken by a contractor to control the performance of services so that they meet the requirement of the PWS.

W. Screener - An individual performing a security screening function at a security post. A screener may be a security officer (Federal or contract), Federal LEO, or an ASO.

X. Screening Event - The presentation, review, decision, and disposition related to an object introduced into a facility, whether in plain view, concealed on a person, or in a container.

Y. Security Post - A countermeasure consisting of one ASO or LEO, plus other elements, the purpose of which is to perform a specific security function for the period the countermeasure is active.

Z. Security Screening - An electronic, visual, or manual inspection or search of persons, vehicles, packages, and containers for the purpose of detecting the possession or attempted introduction of illegal, prohibited, or other dangerous items into a Federal facility or secure area within a Federal facility.

AA. Security Station - A space consisting of an arrangement of multiple security posts to provide an integrated security process at a specific location.

1.3 Federal Management Regulations and Other Applicable Documents

1.3.1 Government regulations and CDC policies contain basic procedures for operation, maintenance, and protection of property.

Contractor will use regulations and procedures outlined within this contract. Services provided shall comply with, but not be limited to the following regulations, requirements, and procedures:

A. 41 CFR 102-74 - Rules and Regulations Governing Conduct on Federal Property B. Federal Property Management Regulations C. CDC Regulations, Policies, Orders, and SOPs D. CDC Emergency Response/Evacuation Plans E. CDC Safety Procedures F. DHS Interagency Security Committee (ISC), Best Practices for Armed Security Officers on Federal Facilities, Apr 2013

1.3.2 The Contracting Officer (CO) will notify the Contractor of new or revised regulations, directives, and/or requirements, when applicable, via contract modifications.

1.3.3 The Contracting Officer’s Representative (COR) or the Contracting Officer Representative’s Technical Representative

(CORTR) will ensure that each site and each post has a complete duty instruction for each post. These are also known as Post Orders.

1.4 Security Guard Instruction Manual (SGIM)

1.4.1 SGIM handbook contains detailed instructions and procedures for the security force. The SGIM or Operations Manual is a contractor provided document following the standards and procedures outlined in ISC-Best Practices for ASOs in Federal Facilities, April 2013. The SGIM will also include the standards of the statement of work as well as company policies and procedures.

1.4.2 All security officers shall be familiar and comply with the provisions of their respective site’s Security Guard Instruction

Manual and applicable post and general orders. Post orders and general orders should be contained in each SGIM handbook at each post.

1.4.3 Contractor shall be responsible for providing a copy of the SGIM handbook at each designated post, at no additional cost to the Government.

1.5 Contractor Qualifications

1.5.1 Conduct of Employees: The Contractor shall be responsible for ensuring that all employees assigned to the contract perform their duties in a highly professional manner. Employees must demonstrate a high level of technical competence, reasonable intelligence, and a customer service oriented attitude.

1.5.2 Licenses and Certifications: The Contractor shall ensure that each security officer has obtained all licenses and certifications that may be required by Federal, State, or local laws prior to the security officer’s assumption of duties at the CDC facility or work on any CDC related projects. Copies of all licenses and certifications shall be available for review and inspection by

CDC at the CDC facility.

1.6 List of Tables:

Table A: CDC PEB Standards page 17

Table B: Training Requirements Summary page 32

Table C: Deliverables page 40

Table D: Regular Hours Atlanta, GA page 42

Table E: Holiday Hours Atlanta, GA page 45

Table F: Regular Hours Fort Collins, CO page 46

Table G: Holiday Hours Fort Collins, CO page 46

2.0 Contract Transition

2.1 Phase – In of Contract and Continuity of Services

2.1.1 A smooth and orderly transition between Contractors is necessary to assure minimum disruption to vital Contractor services and Government activities. Contractor shall have a transition team on board, during the transition period, and at the end of that transition period the contractor shall be required to provide full performance of all security guard services listed in this performance work statement. The contractor shall identify the members of the transition team by title.

2.1.2 In accordance with 52.222-17, Nondisplacement of Qualified Workers, Contractor shall offer first right of refusal to the existing workforce, they shall not disrupt official Government business or interfere with assigned duties of current contract employees.

2.1.3 Contractor may announce assumption of services date, distribute business cards, employment applications, brochures, and other company information to current contract employees, if done so without interfering with assigned duties; (e.g., during “off hours” or during breaks or meals periods).

2.1.4 Contractor shall not interview, recruit, schedule interviews, or conduct extensive discussions with current contract employees while they are on duty.

2.1.5 Contractor shall provide a transition status report during transition period to the address items specified in Section 3.2.

2.2 Phase – Out of Contract and Continuity of Services

2.2.1 Contractor shall provide a list of current contract employees with suitability and certification expiration dates, and employee seniority list, when requested by the COR.

2.2.2 Contractor shall provide personnel records, including but not limited to, training, medical, suitability, and security records to incoming – Contractor, at least 30 days prior to expiration of current contract.

2.2.3 Contractor noncompliance of Section 2.2.2, may negatively affect exit performance evaluation and the CDC may withhold final payment until resolved.

2.2.4 Contractor must provide services required by 52.237-3, Continuity of Services.

2.3 Post-award Meetings

2.3.1 Contractor shall be required to attend a government-scheduled post-award meeting after contract award, but prior to the start of contract performance.

2.3.2 Contractor will participate in a post-award meeting that will encompass an in-depth review of contract requirements and

Contractor’s transition plan.

2.3.3 During the performance of the contract, CO, COR, and the Contractor shall meet, at a minimum, annually to discuss and resolve any relevant contract issues.

3.0 Plans

3.1 General

3.1.1 Each plan submitted in accordance with Section 3, is hereby subject to Government review, approval, and acceptance. The

Government reserves the right to request revision(s) to submitted plan(s) if they do not adequately address and/or are not effective in meeting the minimum contract requirements.

3.2 Transition Plan

3.2.1 Contractor shall provide a transition plan to the CO and COR within seven (7) calendar days after contract award, and weekly status and progress reports detailing the transition.

3.2.2 At a minimum, the transition plan shall address:

3.2.2.1 Staffing

A. Transition Staffing Team levels B. Process for transitioning predecessor employees C. Recruitment of new employees D. Strategy for providing site/post coverage during breaks and meal periods E. Supervisory Plan implementation F. Key personnel to include resumes and contact information G. Roles of management and administrative personnel

3.2.2.2 Communications

A. Methods B. Protocols C. Equipment

3.2.2.3 Inventory and Equipment

A. Maintenance

B. Accountability C. Weapons D. Ammunition

3.2.2.4 Status and Progress Reports

A. Applications B. Staffing C. Permits, Licenses, and Registrations D. Personnel Clearances E. Transition events

3.3 Quality Control Plan

3.3.1 The Contractor shall establish a quality control program to ensure that the PWS requirements are met. The Contractor shall provide one (1) copy of the Quality Control Plan to the Contracting Officer and one (1) copy of the Quality Control Plan to the Contracting Officer Representative within ten (10) days of the contract award. An updated plan shall be provided within ten (10) days of each change, as changes occur. The Quality Control Plan shall consist of an inspection system to cover all services requested.

3.3.2 The Contractor’s Quality Control Plan shall address, at a minimum:

A. Inspection system (checklist) covering all of the services required in this PWS. It shall list both scheduled and unscheduled basis, frequency and designation of who will perform the inspections.

B. Type, level, and frequency of Contractor’s Quality Control actions, to include Contractor actions to identify deficiencies, remedy deficiencies, and prevent repeat occurrences of deficiencies.

C. Method of reporting deficiencies identified and reported to the COR. This will include the level of performance before it becomes unacceptable.

D. Reports to document and enforce quality control operations of services performed.

E. Organizational structure, which provides that quality control personnel have direct accountability to the Contractor’s top management.

3.3.3 Quality control is critical under this contract. An accumulation of three major deficiencies (3 minors are equal to 1 major deficiency) in a six (6) month period will result in a quality control review with a mandate of immediate improvement.

Failure to improve quality control to a satisfactory level may result in termination of the contract. The CDC COR will meet with the Project Manager on a monthly basis to discuss any minor deficiencies and on a weekly basis for any major deficiencies, or as needed when they occur.

3.3.4 Examples of major deficiencies are as follows (this list is not inclusive of all applicable major deficiencies):

A. Failure of a security officer to secure and/or engage an alarm system at facility as specified in the security manual.

B. Failure of a security officer to respond immediately to an alarm condition.

C. Failure to provide the full number of security officers required for each post at any time during a shift as specified in the contract.

D. Failure to provide a replacement security officer within one hour after notification of a vacant post.

E. Failure to notify CDC in writing, of the termination of a security officer, upon release of employment, by close of business on the date of termination.

F. Failure to produce documentation concerning pre-employment screening.

G. Failure to comply with the Background and Screening Requirements listed in this PWS.

H. Failure to comply with the DHS Interagency Security Committee (ISC), Best Practices for Armed Security Officers on

Federal Facilities.

I. Security Officer sleeping on-duty.

J. Security Officer leaving post without proper relief.

K. Failure to conduct required security rounds.

L. Failure to make proper emergency notifications in the event of an emergency situation.

M. Failure of the Contractor to inform CDC concerning any of the above acts or omissions.

N. Assignment of a security officer prior to a complete background check, and a positive result from the required NACI.

O. Failure to notify CDC COR of the change of clearance status of any employee or any adverse information that would give cause a change in status.

P. Failure to maintain professional conduct.

Q. Failure to train security officers in accordance with the training requirements in this PWS.

3.3.5 Examples of minor deficiencies are listed as follows (this list is not inclusive of all applicable minor deficiencies):

A. Officer late less than 30 minutes if the post is left unattended.

B. Allowing a security officer to work in excess of 12 hours in any 24-hour period or more than 60 hours in a workweek without the consent of the CDC COR or their designated representative.

C. Failure to maintain complete records by post of all hours worked by each security officer/supervisor.

D. Any breach of the requirement listed under Section 8.1 titled Conduct of Employees.

E. Security officer performing duties at any CDC post who does not comply with uniform requirements listed in Section

8.2.

F. Misuse of personal communication device.

3.3.6 The COR will conduct quality assurance reviews of the Contractor’s Quality Control Records and will perform inspections of performance of the work. Observances of unsatisfactory performance will be noted and the Contractor will be informed. An accumulation of three major deficiencies (three (3) minors are equal to one (1) major deficiency) in a six (6) month period will result in a quality control review with a mandate of immediate improvement. Failure to improve quality control to a satisfactory level may result in termination of the contract.

4.0 Authority and Jurisdiction, Permits, Licenses, and Adherence to Laws

4.1 General Information

4.1.1 Contractor must obtain, renew, and possess required licenses and permits as specified under this PWS and applicable federal, state, and/or local regulating agencies.

4.1.2 Contractor shall NOT seek Government assistance or interference in receipt of legally required licenses and permits.

4.1.3 Contractor shall ensure that each security officer has obtained all licenses, permits, and certifications that may be required by the federal, state, and/or local laws by the start date of the contract.

4.1.4 Any security officers hired subsequent to the award date as a replacement must have all required licenses and certifications prior to assumption of duties at any CDC owned or leased facilities or work on any CDC related projects.

4.1.5 Contractor shall furnish a legible copy of required licenses and permits and provide any revised licenses or permits as requested by the COR, prior to any performance under this PWS and provide any revised licenses and permits during the contract term.

4.1.6 Contractor shall maintain valid licenses and permits throughout contract period; not completing these actions could result in adverse actions, including but not limited to, Termination for Default or default as applicable.

4.1.7 CO and the COR shall have express authority to examine, upon request, all licenses and permits at any time during the performance of this contract.

4.2 State and Local Requirements

4.2.1 Contractor shall be appropriately licensed in the State of Georgia on or before the award date of this contract. Contractor shall be appropriately licensed in the State of Colorado on or before the award date of this contract.

4.2.2 Contractor shall have a business or corporate license to operate as a commercial security service on or before the award date of the contract.

4.2.3 Contractor shall adhere to the minimum age requirements set forth by the federal, state, and/or local laws. If the minimum age exceeds contract minimum age requirement of 21 years of age, federal, state, and/or local law shall take precedence over contract requirement.

4.3 Other Requirements

4.3.1 The Contractor may subcontract any portion of this PWS (security guard services); the Prime Contractor, however, must perform at least 51 percent (%) of the labor costs. If subcontractors are used, the Contractor shall submit a business plan that distinguishes the percentage (%) of labor costs the prime and the subcontractor will perform.

4.3.2 Contractor shall conduct the following offsite of CDC locations:

All physical requirement, Trainings, and testings (including all firearms trainings and testings)

Administrative personnel employeement actions (hiring and firings) .

5.0 Qualifications of Security Personnel

5.1 General Information

5.1.1 To be eligible to perform under this contract, individuals must meet the following requirements:

5.1.1.1 Be a citizen of the United States of America, including U.S. territories and/or commonwealths.

5.1.1.2 Received, at minimum, either a high school diploma or General Equivalency Diploma (GED).

5.1.1.3 Pass a United States government background screening IAW Office of Personnel Management (OPM) standards.

5.1.1.4 The Contractor shall ensure that no person who is an illegal or an undocumented individual is employed as a security guard under this contract.

5.2 Employment Eligibility Requirements

5.2.1 Basic Qualifications: The contractor shall only employ individuals who meet the following criteria in accordance with the following basic requirements:

A. Must be at least 21 years of age;

B. Must be a High School graduate (Diploma or G.E.D.);

C. Must be a citizen of the United States;

D. Must be of good moral character;

E. Must never have been convicted of a felony in any state or territory;

F. Must never have been declared incompetent by a court because of a mental defect or illness;

G. Must never been convicted of a misdemeanor under the “Lautenberg Amendment” (18 U.S.C. § 922(g) (9));

H. Has not filed for bankruptcy or another form of documented financial distress in the past 60 months;

I. Dose not suffer from narcotics addiction, dependence, or habitual drunkenness, and/or has not in the past 60 months;

J. Has not been convicted of any of these crimes:

1. Illegally using, carrying, or possessing a pistol or other dangerous weapon;

2. Making or possessing burglar's instruments;

3. Buying or receiving stolen property;

4. Entering a building unlawfully;

5. Aiding an inmate's escape from prison;

6. Distributing illicit drugs; or

7. Any misdemeanor involving moral turpitude or for which dishonesty of character is a necessary element.

K. Has not had a previous private investigator or security guard license revoked or denied in any state and has not engaged in the private investigation or security guard business without a license;

L. Has not been previously terminated from CDC or from any vendor or contractor providing direct services to the CDC;

M. Has never:

1. Transferred a security guard or firearms license to an unlicensed person or subcontracted with an unlicensed person or firm to conduct investigations or security guard business;

2. Employed anyone to conduct investigations or security guard business who was in violation of any of the prohibitions or requirements of law;

3. Falsely represented that they are or any other person is a law enforcement official or a person licensed as an investigator or guard;

4. Made any false report with respect to any matter relating to employment;

5. Divulged any information obtained from or for a client without express permission;

6. Knowingly accepted employment to obtain information intended for illegal purposes;

7. Authorized or encouraged another person to engage in any of the above activities.

5.2.2 In the event that CDC determines that a Contractor employee on this contract was previously terminated from CDC, and/or any vendor/contractor actively providing services to the CDC, then CDC will immediately notify the Contractor and request removal of that individual from this contract.

5.2.3 No individual working under this contract can work in another capacity at any CDC owned or leased facility.

5.2.4 Former CDC and Contractor employees may, upon CDC approval, be eligible for employment by the Contractor provided that they are not assigned to a CDC facility at which they were previously employed (TBD by the COR or their representative).

5.2.5 Approval shall be obtained from the COR to employ immediate family members of current CDC employees. CDC will approve and/or provide consideration for employment of such individuals in all instances (TBD by the COR or their representative).

5.3 Medical, Physical, Psychological, and Safety Requirements

5.3.1 General Information

5.3.1.1 All employees assigned by the Contractor to perform security duties must be physically able to perform their assigned work, must possess mental and emotional stability, and have the capability of exercising sound judgment.

5.3.1.2 The Contractor shall ensure that all security guards working under this contract meet the medical and physical requirements described in the sections listed below.

5.3.1.3 The Contractor shall be responsible for ensuring that all security guards are able to perform the essential functions listed in this PWS. If an individual requires reasonable accommodation for a disability in order to perform essential job functions, it is the sole responsibility of the Contractor to discuss reasonable accommodations with the security guard and to decide what accommodation, if any, to provide at its own expense. The COR shall review all reasonable accommodation documentation to ensure completeness and compliance with the requirements in this PWS.

5.3.1.4 The Contractor, not the Government, is responsible for complying with the provisions of the Americans with Disabilities Act

Amendments Act of 2008 (42 USC 12101-12213), Rehabilitation Act of 1973 (29 USC 791-794g), and applicable Occupational Safety and Health Standards (29 USC 1910).

5.3.2 Medical Standards

5.3.2.1 Contractor shall require security guards to undergo a pre-employment medical/physical examination and a medical/physical examination every three years thereafter. A licensed physician shall administer examinations and document approval to work. The approval to work shall be kept on file by the Contractor and made available for review by the COR. Medical information will be used solely for the purpose of determining mental and physical fitness.

5.3.2.2 Contractor shall assign only employees who are in good health. Each employee who works under this contract must have passed a medical examination conducted and approved by a licensed physician prior to initial assignment and at least once every three years thereafter. Physical fitness as determined by the minimum standard set forth below shall be evidenced by a Report of Medical Examination.

5.3.2.3 Contractor shall have the licensed physician prescreen for any significant medical conditions which could preclude or limit the contractor personnel’s ability to fulfill the requirements of this PWS. Personnel limitations include but are not limited to conditions such as seizure disorder, uncontrolled diabetes with or without insulin dependence, cardiac problems, active communicable diseases, or psychiatric/psychological disorder.

5.3.2.4 Contractor shall provide contractor personnel that meet the following medical standards:

5.3.2.5 Physical: Contractor personnel shall be free from any serious physical illnesses.

5.3.2.6 Vision: Contractor personnel must have binocular vision, correctable to 20/20 (Snellen). Contractor personnel requiring corrective lenses must wear them while on duty. Contractor personnel shall be able to distinguish basic peripheral vision and must not be colorblind.

5.3.2.7 Hearing: Contractor personnel are required to be able to hear within normal speech range with a loss of up to 30 decibels in both ears or 35 decibels in the poorer ear, with or without the use of hearing aids. Note: The use of a hearing aid is permitted and is not disqualifying.

5.3.2.8 Speech: Contractor personnel shall be able to speak clearly and distinctly. Any disease or condition that significantly interferes with an individual’s ability to speak is a disqualifying factor.

5.3.2.9 Cardiovascular System: Any disease or condition that interferes with cardiovascular function and an individual’s safe and efficient job performance is a disqualifying factor.

5.3.2.10 Extremities and Spine: Contractor personnel shall not have any deformities or diseases of the extremities or the spine that interfere with the full performance of duties. Deformities or diseases that interfere with the full performance of duties are disqualifying. All individuals shall be able to run and must be capable of handling portable fire extinguishers, and any related equipment when necessary. (Contractor shall establish an initial hiring running standard with CDC COR approval).

5.3.2.11 Chest and Respiratory System: Contractor personnel shall have a healthy respiratory system. Any disease or condition that interferes with respiratory function and an individual’s safe and efficient job performance is a disqualifying factor. For example, shortness of breath, impaired respiratory function, or painful respiration.

5.3.2.12 Gastrointestinal Tract: Contractor personnel shall have a healthy gastrointestinal tract. Any disease or condition that interferes with gastro intestinal function and an individual’s safe and efficient job performance is a disqualifying factor.

5.3.2.13 Genitourinary System: Contractor personnel shall have a healthy genitourinary system. Any disease or condition that interferes with an individual’s safe and efficient job performance is a disqualifying factor.

5.3.2.14 Psychiatric Disorders: Any disorder that affect s an individual’s judgment, cognitive function, or safe and efficient performance of essential job functions, is a disqualifying factor.

5.3.2.15 Musculoskeletal System: Any condition that adversely impacts on an individual’s movement, agility, flexibility, strength, dexterity, coordination, or ability to accelerate, decelerate, or change directions, and that is likely to adversely affect an individual’s safe and efficient performance of duties, is a disqualifying factor.

5.3.2.16 Contractor personnel shall be mentally alert and emotionally stable. Individuals shall not have a neurological or psychological condition that adversely affects an individual’s ability to safely and efficiently perform during situations involving mental stress.

5.3.3 Physical Demands

5.3.3.1 The Contractor shall provide personnel who shall be physically able to perform tasks and/or functions listed below, in performance of assigned duties:

5.3.3.2 Frequent and prolonged walking, standing, sitting, and stooping, occasional running or sprinting for up to 12 hours per day, either indoors or outdoors.

5.3.3.3 Ability to subdue violent or potentially violent or disturbed individuals, or intervene in a crisis.

5.3.3.4 The Contractor will provide personnel that are able to meet the physical stamina requirements. Individuals deemed incapable of meeting the requirements listed in this PWS will be removed from this contract upon the request of the CO or COR.

5.3.3.5 The Contractor will be responsible for encouraging and promoting employees assigned to this Contract, to maintain an ongoing and regular program of physical fitness, at no additional cost to the Government.

5.3.3.6 Physical Efficiency Battery (PEB) requirements: Each member of the Security Guard Force who is required (and authorized per applicable laws) to carry a firearm under the provisions of this contract must pass the Physical Efficiency Battery (PEB).

Security guards must pass the PEB prior to assuming security duties at the CDC's Atlanta, GA and Ft. Collins, CO facilities and maintain their fitness throughout the contract. The PEB standards are represented in Table A below.

A. Contractor personnel, after initial PEB qualifications, shall be required to re-qualify on an annual basis. The Contractor shall conduct and document all PEB's. Government facilities may be used for PEB qualifications.

B. The Contractor shall notify the COR and Contracting Officer, in writing, of every failure to pass the PEB within 48 hours of that failure. Security Guards failing to meet the minimum standards during annual requalification will be allowed thirty (30) calendar days to successfully meet minimum standards. Security Guards failing to meet requirements after 30 calendar days will be placed on Weapons Restriction (not allowed to carry a weapon).

C. Incumbent Security Guards, as previous contracts may not have required fitness standards, will be allowed additional time to pass the minimum standards as listed in this section. If the incumbent employee fails to pass the PEB within the prescribed period, they will be placed on Weapons Restriction.

1. All incumbent officers providing guard services at Metro Atlanta campuses and the Ft. Collins facility must pass the

PEB no later than 60 days after the contract is issued.

D. The contractor shall ensure that the following equipment is physically present onsite of any PEB testing. If available, the Contractor may use Government owned equipment (GOE). If GOE is not available, the Contractor shall furnish the following equipment to common commercial standards. The contractor employee conducting the testing must have current certification with the following equipment and must ensure that the equipment is present before the test can be conducted.

1. An Automated External Defibrillator (AED)

2. A First Aid Kit and CPR Rescue Breathing Micro-shield

E. Contractor employee with a doctor's medical waiver indicating that he/she cannot participate in PEB requirements will be placed on Weapons Restriction. The employee shall not be placed in a position that requires armed service and re-qualification shall not be allowed until the employee provides a doctors' release.

5.3.3.7 Physical Efficiency Battery (PEB): The PEB is a fitness test consisting of three (3) differing components to measure the fitness level of the officer.

A. Sit and Reach: This tests the officer's flexibility in the lower back, legs and shoulders. The officer will sit on the floor in front of the measuring device. They will bend at the waist pushing a block down the device. The stretch must be a static stretch and the officer's calves must remain in contact with the floor. The test is measured to the quarter inch.

B. Bench Press: This test measures the officer's upper body strength for one repetition. The test is conducted on a single fulcrum bench for safety purposes. The officer is to press the weight straight up until they have locked out their arms.

The test is measured in 5-pound increments. Officers are weighted at the time of the test (in PT gear) and the appropriate percentage of the officer's weight is used to determine the percentage to be bench-pressed.

C. 1.5 Mile Run: This test measures the cardio-respiratory fitness of the officer. It is conducted on a flat surface track or pre-measured (flat) course. A "flat" course is defined as a course with less than a three-percent (3%) grade throughout.

The test is measured in minutes and seconds.

5.3.3.8 The PEB is categorized by age and gender and with a graduated (percentile) scale that ranks officer's performance from the highest (99th percentile) to the lowest (1st percentile).

5.3.3.9 As an example, a male between 35 to 39 years old is in the 99th percentile if they have 25.00 inches of flexibility, can push

172.14% of their body weight and can run 1.5 miles in 9:15. The same person would be in the 1st percentile with scores of 10 inches of flexibility, 51.50% of body weight pushed and a 1.5-mile run in 22:00.

5.3.3.10 The CDC accepts the 25th percentile as a passing score. Candidates must meet or exceed the 25th percentile as reflected in

Table A.

Table A: CDC PEB Standards

CDC PEB STANDARDS

GENDER / AGE PERCENTILE

FLEXIBILITY IN

INCHES

BODY PRESS AS A % OF

BODY WEIGHT

1.5 MILE RUN IN

MIN:SEC

Male <25 25 17.20 89.20 13:37

Male 25-29 25 17.00 88.20 13:57

Male 30-34 25 16.75 83.90 14:30

Male 35-39 25 16.50 81.10 15:05

Male 40-44 25 15.50 74.70 16:08

Male…