Att._5_-_Task_Order_1_SOW.pdf

STATEMENT OF WORK

PROGRAM MANAGEMENT AND TECHNICAL SUPPORT SERVICES WITH

CAPABILITIES RELATED DOCUMENTS AND CAPABILITY RELATED

STUDIES

FOR

U.S. COAST GUARD HEADQUARTERS

OFFICE OF REQUIREMENTS AND ANALYSIS (CG-771)

TASK ORDER 1

1. GENERAL. The purpose of this Statement of Work (SOW) is to obtain project management and program integration support services for the U.S. Coast Guard Office of Requirements and Analysis (CG-771) for the development of documents to support all phases of the requirements generation process to include necessary analysis and requirements documents.

This requirement is for one full time employee for Program Management oversight of the overall effort for all task orders in the Base Year.

2. BACKGROUND. CG-771 has a requirement to develop capabilities related documents and conduct capability related studies. The capabilities related documents are overseen by CG-771’s Requirements Officers (RO) that team with and assist the sponsoring office with the development of Mission Analysis Reports (MAR), Capability Analysis Study Plans (CASP), Capability Analysis Reports (CAR), Non-material Change Recommendation (NMCR), Mission Need Statement (MNS), Concept of Operations (CONOPS), Operational Requirements Documents (ORD), and Operations Policy Development (OPD). The capability related studies are overseen by CG-771’s Analysis Officers (AO) who conduct select supporting analyses which assists stakeholders in judging whether the proposed solutions and strategy offer sufficient operational benefit to warrant moving forward with the project. The level of analysis is based on the particular sponsor’s needs and may include quantitative analysis to evaluate and prioritize the alternatives. The combination of the capabilities related documents and studies will be used to identify the most cost effective capital investment strategies for the USCG.

3. SCOPE. The primary scope of this task order is to provide project management services. Project management includes, but is not limited to initiating, planning, executing and closing projects performed. The Contractor shall assist with organizing, facilitating, or participating in conferences, forums, symposia, events, and meetings. The contractor shall coordinate with the task order Contracting Officer Representative (COR) to perform a stakeholder analysis and identify Subject Matter Experts (SMEs) and schedule site visits/interviews as necessary. The contractor shall support the USCG to identify the additional level of quantitative analysis required to evaluate and prioritize the alternatives based on a cost benefit analysis. The contractor shall ensure requirements traceability and compatibility with the DOORS relational database.

4. QUALIFIED CONTRACTOR PERSONNEL. All personnel performing work under this SOW shall be Untied States citizens or aliens lawfully admitted to the U.S. for permanent residence. The Contractor shall ensure the highest ethical standards and professional integrity are maintained while also safeguarding against waste, fraud and abuse.

4.1. Program Manager: The Contractor shall provide a Program Manager who shall be responsible for all Contractor work performed under this Contract. The Program Manager is further designated as Key by the Government. The Program Manager shall be a single point of contact for the Contracting Officer and the Contracting Officer’s Representative (COR) for all subsequent task orders. It is anticipated that the Program Manager shall be one of the senior level employees provided by the Contractor for this work effort. The name of the Program Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal. During any absence of the Program Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this Contract. The Program Manager and all designated alternates shall be able to read, write, speak and understand English. Additionally, the Contractor shall not replace the Program Manager without prior acknowledgement from the Contracting Officer. At a minimum, the Program Manager shall possess the following qualifications, in addition to the basic qualifications defined in the parent contract:

4.1.1 Documented project management experience of similar size, scope, and complexity or an accredited Project Manager Certification.

4.1.2. Experience in acquisition processes.

4.1.3 Experience in requirement generation processes.

4.1.4. Expert communicator both written and verbal.

4.1.5. One year technical writing experience.

4.1.6. Ability to prepare correspondence, operate a copy machine, scanner, camera, and maintain a filing system.

4.1.7. At least one year experience working on command staff or civilian equivalent.

4.1.8. At least one year experience with executive level interaction.

4.1.9. Experience with strategic document management.

4.1.10. Available to work during core office hours at U.S. Coast Guard Headquarters, Washington, D.C. Telework may be authorized by the U.S. Coast Guard to reduce real estate and energy costs while promoting management efficiencies. Telework will be conducted in accordance with U.S. Coast Guard policy.

5. REQUIREMENTS.

5.1. TASK ONE: Kickoff Meeting

The Contractor shall attend a Kick-Off Meeting with the Contracting Officer and the COR not later than 5 business days after the date of award. The purpose of the Kick-Off Meeting, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of the statement of work and review the Contractor's project plan.

The Kick-Off Meeting will be held at the Government’s facility.

5.2. TASK TWO: Provide Project Management Support for CG-771

The Contractor shall act as Project Management Support to CG-771 for meetings, such as the Operational Human Performance Advisory Council (OPAC), Joint Requirements Council (JRC) meetings, Requirements Integrated Product Teams (IPT), Requirements Generation and Integration Support (RGIS) meetings, etc., reporting to CG-771/COR, and shall be responsible for providing comprehensive awareness and capturing the strategic vision.

5.2.1. Coordinate and Facilitate Meetings:

The Contractor shall perform administrative functions at meetings that are related to requirements development and analysis. The Contractor shall be an active participant of major tasks at these functions. The Contractor’s role at these executive meeting is:

5.2.1.1. Serve as a conduit between CG-771 and other directorates or Agencies for the flow of information.

5.2.1.2. The Contractor shall collect, disseminate, and potentially develop performance issues and cost drivers.

5.2.1.3. Develop agenda items that advance the objectives of the working group based on operational performance and anticipated cost drivers.

5.2.1.4. Coordinate the efforts of subject matter experts.

5.2.1.5. Perform all logistics support functions for the meetings.

5.2.1.6. Track action items discussed at the meetings.

5.2.1.7. Coordinate the adjudication of action items from previous meetings.

5.2.1.8. Based on the meeting, the Contractor shall draft white papers and other executive documentation required to support tasking and objectives.

5.3.1.9. Any other duties that may be required of a coordinating and facilitating position in an executive leadership or other working group.

5.3. TASK THREE: MONTHLY STATUS REPORTS.

The Contractor shall provide a monthly status report to the COR and Contracting Officer via electronic mail. This report shall include a summary of all Contractor work performed under this Contract inclusive of all Task Orders. Before submitting the monthly invoice, the Contractor shall submit this report to the COR. The COR shall review and confirm this report. A monthly invoice shall not be submitted until the COR and Contractor agree upon the hours worked.

5.4. TASK FOUR: WEEKLY PROJECT STATUS MEETINGS.

The Contractor shall meet with the COR CG-771, CG-711, and requirement documents sponsor personnel on a weekly basis to discuss status, exchange information and resolve emergent technical problems and issues on this Contract and any active Task Orders.

These meetings shall take place at the Government's facility.

5.5 TASK FIVE: WEEKLY PROJECT STATUS REPORT INPUT.

The Contractor shall deliver a Weekly Status Update to the COR, including progress, updates, and issues to inform cadre within CG-711 and the requirement documents sponsor personnel.

6. ACCEPTANCE CRITERIA.

All Deliverables shall be submitted to the COR on the schedule contained in Section 7 unless otherwise specified. As a minimum, deliverables shall be free of errors and information therein shall be able to be validated.

Reports, documents, and narrative-type deliverables will be accepted when all discrepancies, errors or other deficiencies identified in writing by the Government have been corrected. Deliverables shall not be accepted until they have been accepted in writing by the COR. If written acceptance, comments and/or change requests are not issued by the Government within thirty (30) calendar days of submission, the draft deliverable shall be deemed acceptable as written and the Contractor may proceed with the submission of the final deliverable product. Absent written notification, final deliverables will be construed as accepted.

Non-conforming products or services will be rejected. All notifications of rejection will be accompanied with an explanation of the specific deficiencies causing the rejection. If the deficiencies cannot be corrected within 30 days, the Contractor will immediately notify the Contracting Officer of the reason for the delay and provide a proposed corrective action plan within ten (10) working days of the notification.

All deliverables shall be submitted in both electronic and hard copy format. The Coast Guard reserves the right to inspect all work performed up to the date of inspection, at any time.

7. DELIVERABLES.

The Contractor shall consider items in BOLD as having mandatory due dates. Items noted as “COR Checkpoints” are deliverables or events that must be reviewed and approved by the COR prior to proceeding to next deliverable or event in this SOW.

ITEM SOW DELIVERABLE / EVENT DUE BY/ GOVERNMENT

REVIEWS

1 5.1 Kick-Off Meeting (COR Checkpoint) 5 days after award

2 5.2 Provide Project Management support for

CG-771

Continuous as operationally necessary

3 5.3 Monthly Progress Report

Monthly: 15 days after invoice period

Final: End of Period of Performance

4 5.4 Weekly Project Status Meetings (COR Checkpoint)

Weekly w/COR and at least one rep. of CG-771

Final: End of Period of Performance

5 5.5 Weekly Project Status Report Input Weekly; NLT 1200 every Thursday

8. GOVERNMENT FURNISHED RESOURCES.

The Government will provide the standard forms, controlling instructions, examples of existing program brochures and booklets, and other print materials to illustrate product quality expectations. The Government will provide a standard workstation and required software to complete project management activities. The Contractor shall use Government furnished resources only for the performance of work under this contract.

9. CONTRACTOR FURNISHED PROPERTY.

The Contractor shall furnish all facilities, materials, equipment, and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in paragraph 8.

10. PLACE OF PERFORMANCE.

The primary place of performance will be the U.S. Coast Guard Headquarters Building at the Department of Homeland Security’s St. Elizabeth facility located at 2703 MARTIN LUTHER KING JR AVE, Washington DC Anacostia, Washington, D.C.

11. HOURS OF OPERATION.

Contractor employees shall generally perform all work between the hours of 0700 and 1700 Eastern Time (ET), Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

12. KEY PERSONNEL.

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced. The Contractor shall not replace Key Contractor personnel without written approval from the Contracting Officer. The Government may designate additional Contractor personnel as Key at the time of award.

13. SECURITY.

Sensitive Security Information (SSI)/Personal Identification Information (PII): Contractor access to SSI/PII information is not required by this contract.

Classified Information: Contractor access to classified information is not required by the contract.

Sensitive but Unclassified (SBU)/For Official Use Only (FOUO) Information:

Contractor may have access to Unclassified For Official Use Only Information (FOUO) as part of this contract.

All clauses and instructions under the contract apply to this task order.

14. GOVERNMENT FURNISHED PROPERTY AND INFORMATION.

The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use.

15. EMPLOYEE IDENTIFICATION.

15.1 Contractor employees visiting Government facilities shall wear an identification badge that, at minimum, displays the Contractor name, the employee's photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

15.2 Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

16 TRAVEL.

16.1 Reimbursable travel will not be required to fulfill the requirements of this SOW.

17. CONTRACT TYPE.

17.1 The Government anticipates award of a Labor Hour Task Order.