70B03C21R00000072 Mobile X-Ray Van SOW.pdf

U.S. Department of Homeland Security U.S. Customs and Border Protection

Statement of Work For:

U.S. CUSTOMS AND BORDER PROTECTION

NON-INTRUSIVE INSPECTION SYSTEMS

Mobile X-Ray Inspection Van

PREPARED BY:

NII PROGRAM MANAGEMENT OFFICE (PMO)

Table of Contents 1 Purpose

1.1 Background

1.2 Scope

1.3 Program Organization

1.4 Government Management Organization

1.5 Contractor Management Organization

1.6 Ordering Period

1.7 Government Furnished Information

1.8 Government Furnished Materials

2 Applicable Documents

2.1 Federal Regulations

2.2 National Standards

2.3 DHS/CBP Documents

2.4 Order of Precedence

3 Requirements

3.1 General Requirements

Technical Requirements

Drivability and Handling

3.2 X-Ray Technical Requirements

3.2.1 X-Ray Source

Imaging Capabilities

X-Ray System Performance

Conveyor System

Computer Operator’s Station

Operational Environment

Electrical/Generator Power

3.3 Health and Safety

3.4 Small Scale Interference Gamma-Ray Detection Operations

3.5 Delivery

3.5.1 Imaging System Equipment and Equipment Installation

3.5.2 Sources & Detectors

3.6 Safety Interlocks

3.7 NII Systems Safety

3.8 Radiation Safety

3.8.1 Radiological Survey

3.8.2 Annual Radiation Survey

3.9 Project Management Plan

3.10 Quality Control

3.11 Contractor Testing

3.12 System Installation

3.13 CBP First Article Testing

3.14 CBP Factory Testing

3.15 CBP Site Acceptance Testing

3.16 Safety

3.17 Cost-Wise Readiness (CWR)

4 Integrated Logistics Support for Small Scale NII Systems

4.1 Basic Reliability Quantitative Requirements

4.2 Reliability Predictions

4.3 Reliability Predictions Report

4.4 Classification of Reliability Critical Items

4.5 Control of Reliability Critical Items

4.6 Operational Availability

4.6.1 Customer Wait Time (CWT)

4.6.2 Mean Time between Failures

4.7 Service Calls and Work Orders

4.8 Work Site Cleanliness

4.9 Preventive Maintenance

4.9.1 NII Monthly Preventive Maintenance Schedule

4.9.2 Corrective Maintenance

4.9.3 Conditional but Operational Status

4.9.4 Corrosion Control

4.9.5 Technical Documentation

4.9.6 Management of the Technical Documentation

4.9.7 Engineering Change Proposals

4.9.8 Configuration Changes

4.9.9 Configuration Report

4.9.10 Hazardous Materials Considerations

4.9.11 System Support Requirements

4.9.12 Technical Manuals

5 Training

6 On-Demand (Other Maintenance and Support Services)

6.1 Engineering Services

6.2 Ad Hoc Reports

6.3 Provisional Support

6.4 Retrofit Support

6.5 Relocation Services

6.6 Site Work

6.7 Disposal

6.8 Emergency Services

6.9 Special Events

6.10 On-Demand Training

7 Information Technology Security

7.1 Basic Requirements

7.2 Security Authorization

7.3 Compliance with DHS Security Policy

7.4 Security Review and Reporting

7.5 Access to Unclassified Facilities, Information Technology Resources, and Sensitive Information

7.6 Enterprise Architecture (EA) Compliance

7.7 IPv6

7.8 DHS Information Technology Portfolio Alignment

7.9 NII Minimum Computer Security Requirements

7.10 Section 508 Requirements

8 DATA ITEM DELIVERABLES (DIDs)

1 Purpose

The U.S. Customs and Border Protection (CBP) requires Dual View (Side and Top views) Mobile X-Ray Vans to provide CBP officers with a mobile x-ray capability to conduct Non-Intrusive Inspections (NII) of passenger baggage and parcels at U.S. land, air, and seaports of entry (POEs). The officers’ mission is to prevent the illegal entry of drugs, currency, weapons, and agricultural products into the United States while facilitating the flow of legitimate travel and trade. This Statement of Work (SOW) defines the tasks necessary to provide Mobile X-Ray Inspection Vans to include equipment, installation, testing, verification, documentation, logistics requirements, warranties and maintenance required to allow CBP to sustain the operational capability of the equipment.

1.1 Background

CBP, an agency of the Department of Homeland Security (DHS), is responsible for the targeting, selecting, and examining of cargo deemed high risk for terrorist-related activity along with the identification of trade law violations. CBP is also responsible for facilitating the release of low-risk cargo. CBP has a continuing requirement to interdict incoming contraband such as weapons, explosives, and illegal drugs, as well as to interdict outgoing currency, through examination of break-bulk cargo, passenger baggage, and international mail parcels.

1.2 Scope

The Contractor shall supply turn-key mobile dual view X-Ray Vans to provide CBP officers with NII capabilities at U.S. POEs. The vans shall be offered as a Commercial- Off-The-Shelf (COTS) system; however, the Government may require modifications to the COTS design to facilitate and support its inspection Concepts of Operation (CONOP). The system must be safe and create exposure rates as low as possible as promulgated by the Nuclear Regulatory Commission (NRC) in 10 C.F.R Part 20, setting the maximum permissible level of radiation dose to the general public at 0.1 Rem (100,000 µR (microrem)) per year. In addition to the NII systems, CBP requires training, extended warranties, and up to ten optional years of maintenance services after the warranty expiration for each vehicle.

1.3 Program Organization

This procurement is under the technical direction of the NII Acquisition Program Management Office (PMO) within the CBP Office of Field Operations (OFO) Cargo and Container Security (CCS). The maintenance, repair, and logistic support will be managed by the CBP Enterprise Networks and Technology Support Directorate (ENTSD), Integrated Logistics Division (ILD). NII Division Small Scale NII Branch represents the business owner and provides functional requirements.

1.4 Government Management Organization

CBP management of this procurement will be accomplished through the CBP NII PMO for system acquisition, delivery, and acceptance. ILD will manage the system(s) during the warranty period(s) and beyond to include any corrective maintenance actions, preventive maintenance activities, and if needed, on-demand services. CBP OTD and OFO/CCS/NII Division Training & Logistics Support Branch (TLSB) will approve training development and coordinate operator training presentations. CBP Human Resources Management (HRM) Radiation Safety Officer (RSO) will approve radiation safety.

1.5 Contractor Management Organization

The Contractor shall provide, for CBP review, a Management Approach that includes all major points of contact and the overall management structure. The Management Approach and Monthly Progress Reports shall be prepared as specified in this SOW.

1.6 Ordering Period

The ordering period will be five (5) years.

1.7 Government Furnished Information

The Contractor shall implement and maintain a system for requesting, receiving, reviewing, and storing Government Furnished Information (GFI), including For Official Use Only (FOUO) and/or Law Enforcement Sensitive information. The Contractor shall not further distribute any Government furnished information data that may be provided in support of this effort without Government approval. The Government may provide certain Government information, materials, and forms to the Contractor to support tasks under this SOW. Requests for GFI will be reviewed and granted on a case by case basis.

The Government Program Manager identified in this SOW will be the point of contact for identification of any required information to be supplied by the Government. The Contractor shall prepare documentation according to the guidelines provided by the Government or as mutually agreed.

1.8 Government Furnished Materials

The Contractor shall implement and maintain a system for requesting, receiving, reviewing, and storing Government Furnished Material (GFM), including material that is Law Enforcement Sensitive. The Contractor shall not distribute GFM that may be provided in support of this effort without Government approval. The Government may provide certain Government materials to the Contractor to support tasks under this SOW.

Requests for GFM will be reviewed and granted on a case by case basis. The Government Program Manager identified in this SOW will be the point of contact for identification of any required material to be supplied by DHS. The Contractor shall prepare documentation per the guidelines provided by the Government or as mutually agreed.

2 Applicable Documents

The current versions of the follow Applicable Documents shall be referenced and used as called for in this Statement of Work/Performance Specification and the Data Item Descriptions (DIDs)

2.1 Applicable Federal Regulations

a. Code of Federal Regulations, 10 CFR Part 20, Standards for Protection against

Radiation, Nuclear Regulatory Commission (NRC).

b. 10 CFR 39.35, Leak Testing of Sealed Sources, (NRC).

c. 10 CFR Part 71, Packaging and Transportation of Radioactive Materials, (NRC).

d. 21 CFR Part 179, Irradiation in the Production, Processing and Handling of Food, (FDA).

e. 29 CFR Part 1910, Occupational Safety and Health Standards, (OSHA).

f. 49 CFR Part 172, Hazardous Materials, Etc., (DOT).

Note: These regulations can be accessed by going to: http://www.ecfr.gov.

2.2 Applicable National Standards

a. American National Standards Institute, ANSI/IEEE N42.41, Minimum Performance

Criteria for Active Interrogation Systems Used for Homeland Security, 2007.

b. American National Standards Institute, ANSI/IEEE N42.46, Determination of the

Imaging Performance of X-Ray and Gamma-Ray Systems for Cargo and Vehicle Security Screening, 2008.

c. American National Standards Institute, ANSI/HPS N43.3, General Radiation Safety - Installations Using Non-Medical X-Ray and Sealed Gamma-Ray Sources, Energies up to 10 MeV, 2008.

d. American National Standards Institute, ANSI/HPS N43.14, Radiation Safety for Active Interrogation Systems for Security Screening of Cargo, Energies up to 100 MeV, 2011.

e. National Fire Protection Association, NFPA 79, Electrical Standard for Industrial Machinery, 2021.

f. National Fire Protection Association, NFPA 70B, Recommended Practice for Electrical Equipment Maintenance.

g. Federal Information Processing Standards Publication (FIPS PUB), Number 140-2, Security Requirements for Cryptographic Modules, 2001.

h. ASTM F792-17e1, Standard Practice for Evaluating the Imaging Performance of Security X-Ray Systems.

http://www.ecfr.gov/

2.3 DHS/CBP Documents

a. CBP Information Systems Security Policies and Procedures Handbook, HB 1400-

05D, Version 7.0.

b. DHS-CBP N.25, Standard Messaging Protocol, Version 1.5.0.6, 2009.

c. CBP Interface Control Document, Version 4, 2010.

d. DHS Sensitive Systems Policy Directive 4300A, Version 13.1, July 27, 2017 (or latest update).

e. U.S. Land Port of Entry Design Guide, 2018.

f. Cost-Wise Readiness (CWR) Directive 5225-03

g. Food and Drug Administration (FDA), 21 CFR 1020.40

h. 49 CFR 172, Hazardous Materials Table, Special Provisions, Hazardous Materials

Communications, Emergency Response Information, and Training Requirements

i. 49 CFR 571.301, Fuel System Integrity

j. 49 CFR 1544.211 (e)3, Use of X-Ray Systems

k. 6 CFR Part 29, Protected Critical Infrastructure Information

1. 36 CFR Appendix D to Part 1194, Electronic and Information Technology

Accessibility Standards

m. National Fire Protection Association (NFPA) 79, “Electrical Standards for Industrial

Machinery”

n. NFPA 70, “Recommended Practice for Electrical Equipment Maintenance”

o. American Society of Testing Materials (ASTM) E 592-99, ASTM E 747-97, ASTM

E 1025-9, and ASTM F 792-01, standards addressing evaluation and testing of image and system performance requirements

p. American National Standard Institute (ANSI) standards

q. DHS and CBP information technology (IT) security policies, including the guidelines and policies stated in DHS Management Directive (MD) 4300.1, “Information Technology Systems Security”; DHS Sensitive Systems Policy Directive 4300A, “Information Technology Security Program”; and DHS 4300A, “Sensitive Systems Handbook”

r. Title 49, Code of Federal Regulations, Part CFR 1520, Protection of Sensitive Security Information, and any supplementary guidance officially communicated by an authorized official of the Department of Homeland Security (including the Assistant Secretary for the Transportation Security Administration or his/her designee)

s. DHS personal identity verification procedures identified in the contract that implements Homeland Security Presidential Directive 12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) 201, “Personal Identity Verification (PIV) of Federal Employees and Contractors”

t. Computer Security Act of 1987 (40 U.S.C. 1441 et seq.); the Government Information Security Reform Act of 2000; and the Federal Information Security Management Act of 2002; and with federal policies and procedures that include, but are not limited to, OMB Circular A-130

u. Homeland Security and CBP Enterprise Architecture documents and reference models

v. FAR 52.227-14, Rights In Data

w. MIL-STD-810F, Part Two, Method 506.4, Procedure I—Blowing Rain

x. Society of Automotive Engineers (SAE) Ground Vehicle Standards (J)

y. TMC RP 803, Pre-Service Vehicle Inspection

z. 552a of Title 5, United States Code (U.S.C.) (the Privacy Act); Critical Infrastructure

Information Act of 2002 (Title II, Subtitle B, of the Homeland Security Act, Public Law 107-296, 196 Stat. 2135, as amended, the implementing regulations thereto (Title 6 CFR, Code of Federal Regulations, Part 29); Title 49, Code of Federal Regulations, Part CFR 1520, as amended, Protection of Sensitive Security Information

aa. Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

bb. Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998 (Public Law 105-220), August 7, 1998; and DHS

MD 4010.2.

cc. FIPS PUB 140-2, “Security Requirements for Cryptographic Modules.”

dd. CMII-100E, CMII Standard for Enterprise Configuration Management

2.4 Order of Precedence

Nothing in this SOW supersedes applicable federal and state safety laws and regulations and the requirements set forth in the vehicle manufacturer’s body builders and incomplete vehicle manuals.

3 Requirements

The Contractor shall perform all requirements associated within this SOW as specified.

The dual view X-Ray Vans shall be delivered to government-specified Continental United States (CONUS) and Outside of the Continental United States (OCONUS) locations. After contract award, CBP will identify delivery locations in each delivery information form.

The Contractor shall be responsible for delivering all Mobile X-Ray Vans to the delivery locations, in accordance with the instructions on each delivery information form. The Contractor shall deliver complete, fully operational Mobile X-Ray Vans, including ancillary equipment and documentation, to CONUS and OCONUS locations within 180 days after receipt of the delivery order or the delivery information form for the first article vehicles and within 120 days after receipt of the delivery information form for all remaining orders, or as mutually agreed between the Contractor and CBP. The Contractor shall ensure proper testing, inventory, and operation of all items prior to delivery.

The Contractor shall retain ownership of the Mobile X-Ray Vans until the Government accepts delivery (FOB Destination). Individual delivery information forms will identify the delivery instructions, required locations, and configuration, as well as the quantity, place, and period of performance.

Tasks for this SOW include system fabrication, integration, assembly, delivery of systems meeting the specifications stated herein, including a base one-year warranty, training and execution, hardware, documentation, extended warranties, and up to ten optional years of maintenance service. Specific technical and operational requirements are detailed below.

3.1 General Requirements

The Contractor shall perform all work necessary to fabricate, assemble, deliver, and provide logistics support (initial training and one year warranty, with a ten year lifecycle), as specified, for the X-Ray Vans. CBP’s intention at project completion is for the X-Ray Vans to be a turnkey operation.

Technical Requirements

Van Technical Requirements

1. Gross Vehicle Weight Rating: Not to exceed 9,500 lbs.

2. Engine: Automatic overdrive transmission with a steering column shifter

3. Gauges: Standard from manufacturer

4. Separate battery to operate the generator and any low voltage circuits added to the coach, charged by alternator and generator. Shall have a chassis battery and two (2) additional batteries.

5. X-ray equipment power input: Separate inputs, generator supplied and shore power at 120 volt, 20 amp.

6. Two (2) amphenol plugs and sockets, or equivalent

7. Dual heavy-duty batteries (2)

8. Paint Schematic: OEM White: Base Coat/Clear Coat

9. Fuel tank filler neck cap: Secured to the filler neck to protect against loss, with permanently attached (with screws or rivets) embossed plate affixed next to the tank filler opening in the body, identifying the type of fuel

10. Fuel type: Gasoline or Diesel

11. Fuel system for the vehicle engine and generator: Conform to all requirements (49 CFR

571.301) and utilize the chassis manufacturer’s furnished auxiliary connections according to manufacturer’s technical requirements for the connection of the generator fuel lines.

Generator fuel pick-up line should allow drainage of vehicle fuel to be no less than 1/4 tank.

12. Maximum vehicle dimensions in an over-the-road driving configuration: Length 250”, width 96” without mirrors, height 98” (including auxiliary climate control system if roof-mounted)

13. Maximum vehicle dimensions while deployed for inspection: Length 250”, width 176” (with no awnings extended), height 98”

14. Retractable awning: Installed on each side of the vehicle to shade entire inspection area.

Electric awning is ideal.

15. Tunnel specification: Capable of scanning objects at a maximum of 39.4” (1m) wide by 39.4” (1m) high

16. Auxiliary climate control system: Low profile if roof mounted (vehicle height not to exceed 96”), capable of cooling/heating, the x-ray unit, and other sensitive components during operation as required.

17. There shall be no windows in the cargo area of conveyance

18. Back-up features: Rear View (back-up) Camera system with a wide angle and monitor for use by the driver and audible when the vehicle is backing up.

19. Emergency lighting: Single Level Linear-Super LED light (Blue); mounted on the roof top of vehicle, front grill, and rear body panel; power-supplied control-mounted unit with a status display in the driver compartment; installed in full compliance with manufacturer’s guidelines. Law enforcement blue light package shall be visible 360 degrees around vehicle when viewed at 50” from ground level (approximate average eye level). There shall be a minimum of 6 lights that must be 360 degrees viewable.

20. Siren/ Public address system: Siren system shall include at a minimum two tones, the wail and yelp, plus PA system. The siren may be integrated with the lighting or separate and shall be integrated with the vehicle’s standard horn button to activate the siren horn when powered.

21. Safety items: First aid kit capable of supporting two personnel and two fire extinguishers (2.5 lbs. each). Fire Extinguisher labels on exterior of vehicle shall indicate location of the passenger compartment and rear compartment equipment.

22. Two overhead LED 12v DC lights over the inspection tunnel and one on the upper rear of chassis to illuminate access to system for maintenance.

23. There shall be a security alarm with two remotes (anti-theft); motion sensor, if present, shall be capable of being disabled or set to a low sensitive setting.

24. Hand-held rechargeable LED flashlight shall be charged by vehicle electrical system to ensure light is available. Shall be capable of being unplugged for long term system storage. Shall be LED rechargeable.

25. Safety hazard kit (including triangles and flares)

26. Full size spare tire

27. Two 25-foot external power cords with proper size wire gauge to prevent line loss and ancillary connectors for U.S. power system to operate the HVAC and x-ray system.

28. Branding: System shall be branded in accordance with the U.S Customs and Border

Protection Branding Guidelines.

Drivability and Handling

The X-Ray Van must meet all load bearing and operating standards for the class of vehicle supplied, including load leveling and anti-sway package.

3.2 X-Ray Technical Requirements

3.2.1 X-Ray Source

Power Requirements: Dual View showing both vertical and horizontal (DV) image views

Imaging Capabilities

1. Dual View System variants imaging meeting ASTM F792-17e1 standard

2. Psuedo-Z color pallet support, e.g., “orange” for organic and “blue” for metallic materials

3. Organic stripping mode

4. Metallic stripping mode

5. Black and white/color modes

6. Enhanced penetration mode

7. Automatic edge enhancement imaging

8. Image review–last 25 images

9. Automatic image archiving/retrieval (10,000 images)

10. Operator shall be able to manually select images to be saved in addition to the 10,000 automatically archived images.

11. Enhancement of image contrast with lock capability

12. Digital zoom with lock capability

13. Reverse polarity of image contrast

14. Capable of discriminating, at minimum, metallic and nonmetallic objects

X-Ray System Performance

1. Wire resolution: Minimum 36 AWG (American Wire Gauge)

2. Minimum penetration: Equivalent to 24 mm or 0.94” steel minimum

3. The system shall meet as a minimum the CBP criteria for ASTM F792-17e1

Conveyor System

1. Features: Auto-stop, auto-return, emergency stop switches (at each tunnel opening and on operator’s workstation) and a continuous mode (forward and reverse)

2. Conveyor belt minimum dimensions should match tunnel width 38”

3. Conveyor weight capacity: Objects up to 300 lbs.

4. Conveyor belt height dimensions: Height from ground level 36” (±4”)

5. Parcel passage (minimum): Length unlimited, width 38”, height 38”

6. Minimum conveyor speed: 0.20 m/sec (40 ft/min +-2ft/min)

7. Roller table width to match tunnel width dimension

8. Roller table shall be capable of being deployed with one inch or less clearance next to any port infrastructure. Roller tables shall be attached and facilitate ease of set up.

9. Image counter to indicate system usage/total numbers of scanned items

Computer Operator’s Station

1. Operating System: Computers are to be equipped with and operating system that is maintainable and upgradable to meet the DHS Sensitive Systems Policy Directive 4300A, Version 13.1, or current version, and CBP Information Systems Security Policies and Procedures Handbook, HB 1400-05D, Version 7.0, or current version.

2. Hard disk drive: Sized to store 50,000 images (100% growth). The hard disk drive shall be encrypted.

3. Flat panel: High-resolution, not to be less than 4.5 lines per mm, non-interlaced, non-flicker, color monitors (minimum 17”) with adjustable viewing angle for monitors and include a privacy filter.

4. Image format: Nonproprietary, such as, Unified File Format (UFF), Joint Photographic Expert Group (JPEG), or Bitmap (bmp), allows saving with discrete file names.

5. Installed monitor sunshade for direct sun viewing without awnings deployed. Exterior only controls and monitor(s) for X-ray system to include left and right positions, can be one set of controls that move from side to side without detaching them from the van.

6. Operator’s station must be configurable for right handed or left handed operations and shall be attached and facilitate ease of set up.

7. Ability to download selected images to DHS approved secure USB drive at least one operator station.

3.2.5.1 Computer Operator’s Station: Human Integration

a. Access and egress to and from the operating station, workspace clearances at the operating station, and visual and reach envelopes at the operating station.

Must accommodate personnel ranging in body size from the 5th percentile female to the 95th percentile male.

b. Warning signals: Shall consist of distinctive, complex sounds of exceptional attention-getting value and be presented at a level of at least 15 dBA above the ambient noise environment but shall not exceed 140 decibels peak (dBP) for overall signal sound.

c. Audio warning signal persistence: Audio warning signals shall persist until restoration of normal conditions or warning is acknowledged.

d. Different audio signals: When several different audio signals are to be used to alert a user to different types of conditions, discriminable differences in intensity, pitch, beats and harmonics, or temporal patterns shall be provided.

e. Maintenance removal and replacement: Equipment shall be configured for removal and replacement by one person where permitted by structural, functional, and weight limitations.

f. Maintenance features: Equipment shall include physical features (e.g., supports, guides, size or shape differences, fastener locations, alignment pins) to preclude improper mounting.

g. Maintenance access: Equipment design and installation shall provide the maintainer with complete visual and physical access and a favorable working level for all parts of a system on which maintenance is performed, including work-stand interfaces, support equipment interfaces, access openings, adjustment points, test points, servicing points, and connections.

h. Safety: Emergency shutdown devices, lockable controls, electrical cutout switches, warning signs, or guards shall be used to ensure safety of personnel when it is necessary to perform maintenance on or near a live or working system.

i. Removable components: There shall be no major operator removable components. All operator removeable components, e.g., two (2) fire extinguishers, one (1) flashlight, and, excluding one (1) removeable tire, shall weigh less than 13.6 kg each, or 30 pounds each. Roller tables shall fold down and be stowable and shall be permanently attached to the X-Ray Van.

Operational Environment

1. Operating temperature (ambient temperature, not equipment temperature): 32°F to 120° (Optional Cold Weather package to operate to 10°F)

2. Storage ambient temperature: −0°F to 140°F

3. Relative humidity: 10% to 90% (noncondensing)

3.2.6.1 Operational Environment: Human Integration

1. Operational environment: Equipment shall be capable of being removed, replaced, repaired, assembled, and disassembled in its operational environment by personnel wearing any clothing and equipment appropriate to the environment and maintenance concept, including Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) or other mission-required Personal Protective Equipment (PPE) clothing.

2. Interior temperature: Within work environments occupied during extended periods of time including mobile personnel enclosures, heating shall be provided to maintain an interior dry bulb temperature above 10 C (50 F).

3. Interior air velocity: Air velocities shall not exceed 30 meters per minute (m/min) (100 ft/min) (0.5 meters per second [m/s] or 1.7 feet per second [ft/s]) at any measured position in the space.

4. The acoustical environment shall not cause injury or fatigue, interfere with voice or other audio communications, or degrade system effectiveness. Operator station noise levels shall not exceed 75 dB(A).

5. Interior free volume: Components on the interior of the vehicle shall accommodate operation and maintenance by users in all clothing and equipment configurations.

6. The HVAC system relative humidity: the HVAC system shall be capable of providing and maintaining a relative humidity within a range from 30 percent minimum to 70 percent maximum with 40 percent to 45 percent preferred. The temperature/humidity design goal shall be between 21 C and 25 C (70 F and 77 F) and 45 percent humidity.

7. Removal and replacement of stowed items: Stowed items shall be capable of being removed and replaced without having to remove or replace other stowed items or components of the system.

Electrical/Generator Power

1. External Power: Dual 20 A standard outlets

2. 120V AC ±10%, single phase

3. 60 Hz Auxiliary power unit (generator):

1. Contained within the vehicle and accessible from the outside mounted to the transporter complying with all safety specifications mandated by applicable government publications

2. Remote start switch in the generator compartment, start switch on the generator unit and near the X-Ray control workstations.

3. Fuel drawn from transport fuel tank (gasoline or diesel)

4. 2-20A, 115V external power outlets available on Generator of External Power

5. Capable of operating on external or generator power

6. Fuel feed installed so that it cannot empty the main vehicle fuel tank

3.3 Health and Safety

Radiation dose rate: Less than 0.5 mR/hour at 2” from the cabinet surface (must fully comply with all current and any new applicable federal health and safety regulations published during the life of this contract, including 21 CFR 1020.40; 49 CFR 1544.211 (e)3; and CFR, Title 29, Part 1910.

3.4 Small Scale Interference Gamma-Ray Detection Operations

System shall not interfere with radiation portal monitor gamma-ray detection operations. Any shielding structures must be part of the unit cost and not interfere with safe transit of the area. System operation shall not increase the background gamma-ray dose rate at 50 ft. in all directions from the outer sides of the system by more than 1.0 µR/hr. This includes scanning a continuous stream of packages ranging in size from the system minimum to the system maximum. Non-interference requirement will be verified by CBP with an operational Radiation Portal Monitor (RPM).

3.5 Delivery

CONUS equipment delivery shall be Free On Board (FOB) Destination. Deliveries shall be 180 days after receipt of Delivery Order or as specified in the Delivery Order.

Subsequent deliveries for each order shall be scheduled based on approximately two system deployments per month. Additionally, Delivery Orders placed by CBP throughout the performance of this contract shall have mutually agreed upon delivery schedules prior to order placement.

3.5.1 Imaging System Equipment and Equipment Installation

In accordance with this Statement of Work, the Contractor shall deliver NII Systems incorporating radiographic measurement technology designed and built implementing best commercial practices. However, at no time shall safety, quality, or performance of equipment be compromised or sacrificed. See DID A005.

3.5.2 Sources & Detectors

The Contractor shall deliver an imaging source or sources, which may incorporate standard transmission x-ray with or without reflective measurement technology.

As part of the NII system, the Contractor shall deliver an array of detectors that can meet the Performance Specifications described in this SOW.

3.6 Safety Interlocks

The Contractor shall provide safety interlocks such as operator proximity/presence sensors and/or “dead man switches” for all systems for the protection of pedestrian traffic and untrained personnel.

The Contractor shall provide Emergency Stop Switches for all systems which will allow an operator to manually interrupt the scanning process thereby closing the shutter, or disabling the transmission of X-Rays, in an emergency or when there is an unauthorized entry inside the system’s safety Radiation Control Area. Emergency Stops shall be strategically located dependent on each system configuration but shall be installed at the control station, on the opposite side, and rear of the system where applicable.

3.7 NII Systems Safety

The Contractor shall maintain a NII system safety program that continually identifies all hazards and provides a methodology to either eliminate or control these identified hazards in accordance with DID A023.

3.8 Radiation Safety

The Contractor shall provide a radiation dose map in the Contractor’s format for the system that shows the personnel safety zone. All products, designs, and specifications provided and all construction and installation activities conducted shall comply with all OSHA and NRC regulations, as well as any other appropriate laws, regulations, standards, codes and health and safety guidelines.

3.8.1 Radiological Survey

The Contractor shall be required to conduct a radiological survey prior to system delivery to ensure that radiation emissions are within specified limits. Each system delivered shall be accompanied with a report of the radiological survey performed on the NII System subsystem, signed by the Radiation Safety Officer of the company. This survey will address both the radiation levels that NII System operators will be exposed to while at their workstations and the level of radiation that is transmitted to the environment as a result of system leakage. The report shall show that by means of an outline drawing the levels of emission/scatter radiation measured, the ‘worst case’ operating conditions (i.e., highest energy level, slowest scan speed, greatest scatter range) and the measurement equipment used. The Contractor shall provide a radiological survey report and a Radiation Survey Report or Leak Test Report as applicable for each system delivered. DID A015

3.8.2 Annual Radiation Survey

The Contractor shall perform Radiation Surveys at the time of delivery prior to site acceptance and annually thereafter for the systems that contain radiation emitting devices (X-Ray systems). The X-ray systems shall be in compliance with 21 CFR

1020.31, Radiographic Equipment, (a) Control and indication of technique factors (energy, time, and amperage) and (b) Reproducibility (ability of device to produce consistent radiation doses). The Contractor shall provide a radiation survey report to the ILD Maintenance Dispatch Center (MDC) within 48 hours of completion.

3.9 Project Management Plan

The Contractor shall provide a Project Management Plan for CBP Review including all major points of contact and the Contractor overall management structure. This plan shall include the schedule for completing all tasks required to fabricate, ship, install, test, train, and maintain the NII Systems and all major points of contact and the Contractors overall management. The Project Management Plan shall be prepared in accordance with DID A001.

3.10 Quality Control

The Contractor shall provide for government review a quality control plan prepared in accordance with DID A012 as it pertains to the production and manufacturing of NII Systems.

The Contractor shall provide for government review a plan for measuring Quality Control during the warranty period, and any extended warranty periods. CBP technical team members will observe and evaluate the Contractor’s Factory Acceptance Test program on an “as required” basis for Quality Control adherence.

3.11 Contractor Testing

The Contractor shall be responsible for the preparation of and submission to CBP for approval, an Acceptance Test Plan (ATP), in accordance with the attached DID A013.

Using the approved ATP, the Contractor shall perform the tests necessary to ensure that the system meets the performance requirements of this SOW and that it can be operated as specified in the system’s Operator’s Manual DID A008.

3.12 System Installation

Each system shall be installed at each specified location in accordance with the system installation specifications and Delivery Information Transmittal. Upon successful installation and integration of all equipment, the Contractor shall conduct a “burn-in” test of the system followed by the CBP Site Acceptance Testing as prescribed in DID A013.

All applicable radiological measurements shall be accomplished to ensure that the system is safe and operational in accordance with the manufacturer's specifications and the approved CBP Radiation limits. CBP will then conduct a Site Acceptance Test, and upon successful completion, will accept the system onsite.

3.13 CBP First Article Testing

A CBP First Article Test (FAT) of the first units may be conducted at the Contractor's facility to verify that the unit meets contractual requirements and is suitable for shipment to its intended POE at CBP’s discretion. The FAT shall be conducted in accordance with a CBP FAT Plan for that system. The Contractor shall provide the appropriate test articles for the CBP team to test the technical performance in accordance with the ANSI N42.46-2008 standards.

3.14 CBP Factory Testing

A CBP Factory Test (FT) of all units may be conducted at the Contractor's facility to verify that the unit is suitable for shipment to its intended POE at CBP’s discretion. The FT shall be conducted in accordance with a CBP FT Plan for that system. The Contractor shall provide the appropriate test articles for the CBP team to test the technical performance in accordance with the ANSI N42.46-2008 standards.

3.15 CBP Site Acceptance Testing

A CBP Site Acceptance Test (SAT) shall be conducted for each unit at its designated location. The CBP SAT shall be conducted in accordance with a CBP SAT Plan (SATP) for that system. The CBP SAT shall consist of a review of the Contractor's pre-SAT documentation and Radiation Survey Test Report DID A015, plus an inventory and physical inspection of the system, system component operations, and tests of the total integrated system against actual targets. The Contractor may be required to provide a portion of the test articles for the site acceptance testing (SAT) as determined by the SAT Plan or the Test Director. This allows for CBP to verify that the system performance has not deviated during transit. The SAT is conducted at the site of delivery and consists of inspection for proper set-up, installation, and operability, as well as ensuring SOW compliance for safety, radiation tests, and damage.

3.16 Safety

The Contractor for NII Systems shall maintain a system safety program that continually identifies all hazards and provides a methodology to either eliminate or control these identified hazards.

All products, designs, and specifications provided and all construction and installation activities conducted shall comply with all OSHA and NRC regulations, as well as any other appropriate laws, regulations, standards, codes, and health and safety guidelines.

3.17 Cost-Wise Readiness (CWR)

U.S. Customs and Border Protection (CBP) Cost-Wise Readiness (CWR) Directive 5225- 03 focuses on optimizing the performance of system and support services and establishing efficiency initiatives to minimize investment and sustainment costs while achieving capability and availability (readiness) outcomes. Mandatory CWR metrics to be reported include a CWR Key Performance Measurement (KPM) for readiness (materiel availability), a CWR KPM for materiel ownership costs, a CWR Key Performance Attribute (KPA) for materiel reliability, and a CWR KPA for supply chain materiel mean downtime, along with an assessment of resource-to-outcome sensitivities (best application of resources to achieve/sustain CWR outcomes). Representative KPM and KPA definitions are in Section 5 of CWR Directive 5225-03. Accordingly, the Contractor shall deliver and sustain the system and *key subsystems that meet the readiness requirements for materiel availability, the reliability requirement, and the mean downtime requirement that provides the best Total Ownership Cost. The Contractor is encouraged to conduct and report an analytical assessment that offers, for government consideration, an alternative balanced solution of optimum reliability and sustainment cycle time KPAs that result in minimal life cycle costs.

Cost-Wise Readiness Requirements

The following are minimum requirements for system and key subsystem(s) readiness drivers:

CWR METRIC ACRONYM CWR

REQUIREMENT

Materiel Availability (systems/key subsystems)

MA = Am > 95%

Materiel Availability (software/Information Technology (IT) systems, services, and functions)

MA = Am > 98%

Mean Time Between Failure MR = MTBF > 1,000 Hours

Mean Downtime MDT < 24 Hours

Total Ownership Cost TOC

Derived From Contractor Analytical Assessment

3.17.1.1 Key Performance Measurements (KPMs)

3.17.1.1.1 Materiel Availability (MA) Am

Materiel Availability (MA) is a measure of the percentage of the total inventory of the system and/or key subsystems operational (ready for tasking) and capable of performing an assigned mission over a given time. This can be expressed as the number of operationally available systems and key subsystems divided by the total population. MA also indicates the percentage of time that systems and/or key subsystems are operationally capable of performing an assigned mission and can be expressed as uptime divided by uptime plus downtime. Determining the optimum value for MA requires a comprehensive analysis of the system and key subsystems and their planned use, including the planned operating environment, operating tempo, reliability alternatives, maintenance approaches, and supply chain solutions. MA is largely influenced by system and/or key subsystem downtime, both planned and unplanned, requiring the early examination and determination of critical factors such as the total number of systems and/or key subsystems to be fielded and the major categories and drivers of system and/or key subsystem downtime. MA must address the total population of systems and key subsystems planned for operational use, including those temporarily in a non-operational status once placed into service. The total lifecycle timeframe, from placement into operational service through the planned end of service life, must be included.

The CWR Materiel Availability KPM as defined for the inventory of systems and/or key subsystems shall be greater than or equal to 95%.

Materiel Availability (MA) = Am = Number of Systems and/or Key Subsystems Operational* (includes spares) Total Population of Systems and/or Key Subsystems (includes spares)

OR

The CWR Materiel Availability KPM as defined for software/Information Technology (IT) systems, services, and functions shall be greater than or equal to 98%.

MA is a number between O and 100 that provides the average percentage of time that software/Information Technology (IT) systems, services, and functions are capable of operational use during a specified period.

An MA shall be calculated during the designated normal operating period by using the following:

Materiel Availability (MA) = Am = Uptime

Uptime + Downtime (includes planned and unplanned)

* Key Subsystems – a component of a system that drives cost-wise readiness outcomes.

**Operational means in a materiel condition such that the system and key subsystems are capable of performing an identified mission for which they were designed.

3.17.1.1.2 Total Ownership Cost (TOC)

Total Ownership Cost provides balance to the sustainment solution by ensuring

Operations and Support (O&S) costs associated with materiel readiness are considered in making decisions. Cost elements can include maintenance, sustaining support, and continuing system improvements, as necessary. This KPM value should cover the planned lifecycle timeframe for the entire population of systems and key subsystems’ readiness drivers, consistent with the timeframe used in the MA KPM. Sources of reference data, cost models, parametric cost estimating relationship and other estimating techniques or tools must be identified in supporting analysis. Programs must plan for maintaining the traceability of costs incurred to estimates and must plan for testing and evaluation. The planned approach to monitoring, collecting, and validating operating and support cost data to supporting the KPM must be provided.

The aforementioned analytical assessment can serve as the basis for deriving the Total Ownership Cost (TOC) KPM.

Key Performance Attributes (KPAs)

3.17.2.1 Materiel Reliability (MR) = MTBF

Materiel Reliability (MR) is a measure of the probability that systems and/or key subsystems will perform without failure over a specific interval. MR must be sufficient to support the capability needed for the mission. MR is generally expressed in terms of a Mean Time Between Failure (MTBF), and once operational can be measured by dividing actual operating hours by the number of failures experienced during a specific interval.

MR may initially be expressed as a desired failure-free interval that can be converted to MTBF for use as a KPA. Specific criteria for defining operating hours and failure criteria must be provided together with the KPA.

The CWR Materiel Reliability KPA as defined for the system and/or key subsystems shall be greater than or equal to 1000 hours mean time between failure.

Materiel Reliability (MR) = MTBF = Total Operating Hours

Total Number of Failures

3.17.2.2 Mean Downtime (MDT)

Mean Downtime (MDT) is the average total downtime required to restore a system and/or key subsystems to their full operational capabilities. MDT includes the time from reporting of a system and/or key subsystems being down to the system and key subsystems being given back to operations for use. MDT includes administrative time of reporting, logistics and materiel’s procurement, and lockout/tag out of equipment, etc. for repair.

The CWR Materiel Mean Downtime KPA as defined for the system and/or key subsystems shall be less than or equal to 24 hours.

Mean Downtime = MDT = Total Downtime for All Failures

Total Number of Failures

3.17.2.3 CWR Reporting

The contractor shall submit data monthly for the system and each key subsystem group by location in contractor format containing performance outcomes for the following CWR Metrics:

A. Material Availability B. Mean Time Between Failure C. Mean Downtime D. Total Ownership Cost

The Contractor shall deliver the report in a government approved electronic format as agreed to by the Government.

4 Integrated Logistics Support for Small Scale NII Systems

The CBP Integrated Logistics Division (ILD) will manage the life-cycle requirements (i.e., maintenance, property management) after the NII unit is accepted. The CBP Technology Training and Support Branch (TTSB) will manage the life-cycle training requirements in coordination with the Office of Training and Development (OTD) and the Office of Field Operations NII Program Office.

Each NII system is expected to have the highest reliability, availability, and maintainability achievable for this type of technology. The following are our minimum expectations for the Mobile X-Ray Vans.

4.1 Basic Reliability Quantitative Requirements

This NII overall system shall possess a mean time between failure (MTBF) of no less than 1000 hours or 8000 scans. The operating life of the NII system shall be no less than 10 years. The NII system shall normally operate 16 hours a day, 6 days a week, 52 weeks a year during an operating life of 10 years but it shall be capable of surge operating 24 hours a day, 7 days a week for 2 weeks (336 hours).

4.2 Reliability Predictions

The Contractor shall perform reliability predictions for the NII equipment. The prediction shall assume a constant failure rate for parts. For parts where no failure rate is available, a failure rate shall be estimated and the basis for the estimation shall be stated. The external ambient temperatures utilized in the reliability prediction shall be based upon the upper and lower operating temperatures of the NII system. The Contractor shall ensure these Reliability Predictions will match the Measured Reliability during the Warranty Period.

4.3 Reliability Prediction Report

The Contractor shall submit a reliability prediction report as part of its proposal and it shall be prepared in accordance with Data Item Description number A002. The Contractor shall identify reliability critical items.

4.4 Classification of Reliability Critical Items

A Critical Item is an identified weak link in a system that has an adverse impact on or contributes to failures of the system performing its mission. Furthermore, any major component that creates a potential safety problem, or contributes to other areas of high risk to overall system reliability, should be classified as a critical item. The Contractor shall classify NII items as critical if one or more of the following conditions are satisfied:

• Item represents a significant new development or application.

• Item has critical failure modes.

• Item has history indicating need for improvement. A Preplanned Product

Improvement Plan (PPIP) shall be developed and provided by the Contractor for any item with a history of needing improvement.

• Item has known operating life, limited shelf life, or environmental sensitivity (e.g., vibration, thermal, etc.) that warrants controlled surveillance.

• Item whose failure can result in the failure of the system and which is not compensated by redundancy or alternate operational procedures.

4.5 Control of Reliability Critical Items

The Contractor shall be responsible for the control and Quality Control (QC) (address in Data Item Description number A012 Quality Control Plan) of critical items, which shall include as a minimum:

• Procedures for the procurement of, and availability of, spares of critical items.

• Criteria and procedures for the design and redesign of critical items

• Procedures for controlling and monitoring of critical items after manufacture

(e.g., date coding, traceability, assembly techniques, test requirements, acceptance test requirements, control of Subcontractors’ and manufacturers’ controls, in-process controls, special handling, and storage requirements).

4.6 Operational Availability

The Contractor shall provide all the required support services, repair parts, hardware, software, firmware, test equipment, and supplies to maintain the system, to meet the target performance metrics for the operational needs of CBP. It includes logistics time, diagnostic time, fault isolation, waiting or administrative downtime, and corrective maintenance downtime. This measure extends the definition of availability to elements controlled by the logisticians and mission planners such as quantity and proximity of spares, tools, and manpower.