693KA8-19-R-00006 - Section L.pdf

693KA8-19-R-00006

PART IV – REPRESENTATIONS AND INSTRUCTIONS

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

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L.1. FAA AMS Clauses and Provisions Incorporated by Reference

3.1-1 Clauses and Provisions Incorporated by Reference (July 2011)

This Screening Information Request (SIR) or contract, as applicable, incorporates by reference the provisions or clauses listed below with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make the full text available, or Offerors and Contractors may obtain the full text via Internet at:

http://conwrite.faa.gov.

(End of clause)

Clause

Number Clause Title

3.2.2.3-1 False Statements in Offers (July 2004)

3.2.2.3-6 Submittals in the English Language (July 2004)

3.2.2.3-7 Submittals in U.S. Currency (July 2004)

3.2.2.3-11 Unnecessarily Elaborate Submittals (July 2004)

3.2.2.3-12 Amendments to Screening Information Requests (July 2004)

3.2.2.3-13 Submission of Information/Documentation/Offers (July 2004)

3.2.2.3-14 Late Submissions, Modifications, and Withdrawals of Submittals

(April 2018)

3.2.2.3-16 Restricting, Disclosing and Using Data (July 2004)

3.2.2.3-17 Preparing Offers (July 2004)

3.2.2.3-18 Prospective Offeror’s Requests for Explanations (March 2009)

3.2.2.3-19 Contract Award (July 2004)

3.6.2-7 Pre-award On-Site Equal Opportunity Compliance Review (July

2011)

3.6.2-15 Evaluation of Compensation for Professional Employees (April

2017)

L.2. FAA AMS Clauses and Provisions Provided in Full Text

3.2.2.3-20 Offers (January 2018)

(a) The offeror (you) must submit responses to this SIR by the following electronic means: Not Applicable. Your offer must arrive at the place and by the time specified in the SIR.

(b) Such offers must refer to this SIR and include, as applicable, the item or sub-items, quantities, unit prices, time and place of delivery, all representations and other information required and a statement specifying the extent of your agreement with all the

FAA's (we) terms, conditions, and provisions.

http://conwrite.faa.gov/

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(c) We may decline to consider offers that do not include required information, or that reject any of the terms, conditions and provisions of the SIR.

(d) Send your offer electronically to: Not Applicable.

(e) We will not be responsible for any failure attributable to transmitting or receiving the offer, unless it falls under section (a) of AMS provision 3.2.2.3-14 "Late Submissions, Modifications, and Withdrawals of Submittals".

(End of provision)

3.2.4-1 Type of Contract (April 1996)

The FAA contemplates award of an Indefinite Delivery, Indefinite Quantity (IDIQ) contract with Time and Materials (T&M) or Firm Fixed Price (FFP) Task Orders (TOs) resulting from this SIR.

(End of provision)

3.6.1-17 North American Industry Classification System (NAICS) Code (January

2016)

The North American Industry Classification System (NAICS) code for this procurement is:

611430, Professional and Management Development Training

The small business size standard as defined by the Small Business Administration is the following:

For NAICS codes based on annual receipts, the annual average receipts for the last three fiscal years cannot exceed $11M.

For NAICS codes based on the number of employees, the average number of employees over the last twelve-month period cannot exceed N/A.

(End of provision)

3.9.1-3 Protest (October 2011)

AS A CONDITION OF SUBMITTING AN OFFER OR RESPONSE TO THIS SIR (OR

OTHER SOLICITATION, IF APPROPRIATE), THE OFFEROR OR POTENTIAL

OFFEROR AGREES TO BE BOUND BY THE FOLLOWING PROVISIONS

RELATING TO PROTESTS:

(a) Protests concerning Federal Aviation Administration Screening Information Requests

(SIRs) or awards of contracts shall be resolved through the Federal Aviation

Administration (FAA) dispute resolution system at the Office of Dispute Resolution for

Acquisition (ODRA) and shall be governed by the procedures set forth in 14 C.F.R. Parts

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14 and 17, which are hereby incorporated by reference. Judicial review, where available, will be in accordance with 49 U.S.C. 46110 and shall apply only to final agency decisions. A protestor may seek review of a final FAA decision only after its administrative remedies have been exhausted.

(b) Offerors initially should attempt to resolve any issues concerning potential protests with the Contracting Officer. The Contracting Officer should make reasonable efforts to answer questions promptly and completely, and, where possible, to resolve concerns or controversies. The protest time limitations, however, will not be extended by attempts to resolve a potential protest with the Contracting Officer.

(c) The filing of a protest with the ODRA may be accomplished by mail, overnight delivery, hand delivery, or by facsimile or if permitted by order of the ODRA, by electronic filing. A protest is considered to be filed on the date it is received by the

ODRA during normal business hours. The ODRA's normal business hours are from 8:30 am to 5:00 pm Eastern Time.

(d) Only an interested party may file a protest. An interested party is one whose direct economic interest has been or would be affected by the award or failure to award an FAA contract. Proposed subcontractors are not "interested parties" within this definition.

(e) A written protest must be filed with the ODRA within the times set forth below, or the protest shall be dismissed as untimely:

(1) Protests based upon alleged improprieties in a solicitation or a SIR that are apparent prior to bid opening or the time set for receipt of initial proposals shall be filed prior to bid opening or the time set for the receipt of initial proposals.

(2) In procurements where proposals are requested, alleged improprieties that do not exist in the initial solicitation, but which are subsequently incorporated into the solicitation, must be protested not later than the next closing time for receipt of proposals following the incorporation.

(3) For protests other than those related to alleged solicitation improprieties, the protest must be filed on the later of the following two dates:

(i) Not later than seven (7) business days after the date the protester knew or should have known of the grounds for the protest; or

(ii) If the protester has requested a post-award debriefing from the FAA Product Team, not later than five (5) business days after the date on which the Product Team holds that debriefing.

(f) Protests shall be filed at:

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(1) Office of Dispute Resolution for Acquisition

Federal Aviation Administration

800 Independence Ave., S.W.

Room 323

Washington, DC 20591

Telephone: (202) 267-3290

Facsimile: (202) 267-3720; or

(2) Other address as specified in 14 CFR Part 17.

(g) At the same time as filing the protest with the ODRA, the protester shall serve a copy of the protest on the Contracting Officer and any other official designated in the SIR for receipt of protests by means reasonably calculated to be received by the Contracting

Officer on the same day as it is to be received by the ODRA. The protest shall include a signed statement from the protester, certifying to the ODRA the manner of service, date, and time when a copy of the protest was served on the Contracting Officer and other designated official(s).

(h) Additional information and guidance about the ODRA dispute resolution process for protests can be found on the ODRA Website at http://www.faa.gov.

(End of provision)

L.3. General Information

This section of the Federal Aviation Administration (FAA) Controller Training Solutions

(CTS) SIR provides instructions, conditions, and notices to Offerors.

L.3.1. Government Point of Contact

The Contracting Officer (CO) is the sole point of contact for this acquisition. All questions or concerns must be addressed to the CO in writing via e-mail.

L.3.2. Projected Acquisition Schedule

The projected acquisition schedule for this SIR is provided in Table L-1 below.

Acquisition milestones are provided for information purposes only and are subject to change.

Table L-1 - Acquisition Milestones

Milestone Due Date

SIR Release April 25, 2019

Questions Due from Industry May 9, 2019

FAACO Updated with Responses to Questions May 31, 2019

Proposal Submissions Due July 1, 2019

Contract Award TBD http://www.faa.gov/

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L.3.3. Expenses Related to Offeror Submissions

The Government will not pay for the information solicited, nor reimburse the Offeror for any costs incurred in the preparation of, or the submission of, any response to this SIR.

This includes costs associated with any studies or research carried out in the preparation thereof. No pre-contract costs will be allowed on this contract. Pre-contract costs are defined as any costs incurred at the Offeror’s risk in anticipation that any such costs may later be charged to any resulting contract.

L.3.4. Equal Access to Government Information

If the Government needs to provide Offerors with additional information concerning the

SIR, it will be made available to all Offerors through posting an announcement on the

FAA Contract Opportunities (FAACO) website at https://faaco.faa.gov/. Any SIR amendments will be provided as an attachment to a FAACO announcement. It is the

Offeror’s responsibility to monitor FAACO for updates.

L.3.5. Provide Notice of Intent to Withdraw Proposal

Offerors are advised that proposals may be withdrawn at any time prior to contract award in accordance with AMS 3.2.2.3-14, Late Submissions, Modifications, and Withdrawals of Submittals. Offerors may withdraw proposals by written notice (in hardcopy or electronic with electronic signature) or in-person, by the Offeror, or by an authorized representative.

L.3.6. Participation of Non-Government Personnel

Offerors are advised that individuals from the following support contractor organizations are assisting the FAA on the CTS solicitation: LS Technologies, ITstrategy Inc., and

Cavan Solutions. All individuals from each company supporting this solicitation will be required to sign a Non-Disclosure Agreement (NDA) and Conflict of Interest statement with the FAA. The FAA currently intends for these companies to be the only support contractors, but reserves the right to include others. Offerors must not include these contractors as part of their teams or request assistance with proposal preparation without first submitting an organizational COI mitigation plan for Government approval.

The exclusive responsibility for source selection will remain with the Government.

L.4. Questions, Concerns, and Clarifications

Offerors are instructed to direct general questions, concerns, and clarifications to the CO listed in Section G.2 of this SIR. All Offeror questions, concerns, and clarification requests specific to the SIR must be made in writing and submitted to the CO via email no later than May 9, 2019 at 4:00 PM Eastern Time.

Questions, concerns, and clarifications must refer to the applicable SIR section, paragraph, and page number, as appropriate (e.g. Section H, Paragraph H.2, Page 1).

Written inquiries received within this timeframe will be answered in writing and posted

L-6 to the FAACO website, at https://faaco.faa.gov on or prior to May 31, 2019. The source of written inquiries will not be identified.

The Government reserves the right to not answer any requests received outside of the above timeframe. Furthermore, Offerors should note that the proposal due date will not be extended solely on the basis of questions received within or beyond the timeframe mentioned above. The Government will not provide verbal responses to Offeror questions, concerns, and clarification requests initiated through Offeror telephone calls.

L.5. Place, Date, and Time for Submission of Proposals

a. ADDRESS – All proposals must be hand-delivered or mailed to the following address.

ATTN: Wanda J. Mundy

Contracting Officer, AAQ-310

Federal Aviation Administration

800 Independence Ave SW

Room 406

Washington, DC 20591

Telephone: 202-267-4449

b. TIME AND DATE - Proposals must be received by the FAA at the above location no later than July 1, 2019 at 10:00 AM Eastern Time. Offerors must request receipts for proposals if desired.

c. PROPOSAL SUBMISSION – The Government will not accept any submission made by facsimile, telex, telegraph, electronic mail, or similar devices. Proposals may be hand-carried or mailed by commercial delivery or U.S. Postal Service mail. Offerors assume full responsibility for ensuring their proposals are submitted no later than the date and time specified above. Proposals received after the due date and time for receipt of proposals will be considered late and may not be evaluated.

DO NOT WAIT UNTIL THE FINAL DAY/HOUR TO SUBMIT YOUR PROPOSAL.

L.6. Proposal Preparation Instructions

The Offeror must comply with all instructions in Section L when developing proposals.

Proposals must conform to all incorporated AMS clauses and be prepared in accordance with this section.

Offerors must ensure that the proposal satisfies the requirements specified in all SIR documents. Offerors are instructed to submit only documentation that is relevant to the requirements of this SIR and to ensure that it is complete, concise, and includes sufficient supporting detail for evaluation and for substantiating the validity of stated claims.

The proposal should not simply rephrase or restate the Government’s requirements, but rather it should provide convincing rationale for how the Offeror intends to meet these requirements. Incomplete proposals or proposals that contain significant deviations may be excluded from further consideration.

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Offerors should assume that the Government has no prior knowledge of their facilities, equipment, and experience and will base its evaluation solely on the information presented in their proposal. The Government will not assume that an Offeror possesses any capabilities not expressly specified in the proposal.

Offerors are instructed to minimize cross-referencing to other volumes of their proposal.

L.6.1. Proposal Limit

Offerors are advised that the Government will not consider multiple proposals from a single company. Offerors must submit one proposal in response to the SIR for which they will serve as the prime contractor or as a member of a teaming arrangement. Submission of multiple proposals by a single Offeror may result in that Offeror being disqualified from consideration for award.

L.6.2. Period of Offer

Proposals must be binding for 300 calendar days from the solicitation closing date. An

Offeror may propose for their offer to be binding for more than 300 calendar days;

however, proposals binding for less than 300 calendar days may be deemed unacceptable.

An offer allowing less than the Government’s minimum period of offer may be rejected.

L.6.3. False Statements

In accordance with AMS Clause 3.2.2.3-1, False Statements in Offers, proposals must set forth full, accurate, and complete information, including attachments. The penalty for making false statements in proposals is described in 18 U.S.C. 1001.

L.6.4. Restricted Disclosure

Any data that may contain trade secrets, copyright data, and/or financial information which the Offeror or proposed subcontractors do not want disclosed for any purpose other than the evaluation of the proposal must be marked in accordance with AMS

3.2.2.3-16, “Restricting, Disclosing and Using Data (July 2004).”

L.6.5. Notification of Discrepancies, Exceptions, Deviations, and Assumptions

If an Offeror believes that these Section L instructions contain an error, omission, or are otherwise not correct, the Offeror must immediately notify the CO in writing with supporting rationale. If discrepancies are not noted prior to Offer submission, then none are presumed to exist.

In addition, Offerors are instructed to explicitly document within their proposal all exceptions and deviations contained in any part of the SIR and to address them to the CO with supporting rationale. Offerors are further instructed to document within their proposal any assumptions on which their offer is based.

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L.6.6. Legally Binding Proposals

This SIR constitutes a formal document for which a contract award may be made without communications or negotiations. Offerors are instructed to comply with all terms and conditions contained in preparation of their proposals.

L.7. Proposal Submission and Delivery Instructions

L.7.1. Proposal Volume Requirements

Offerors must submit responses to this SIR as follows:

One (1) copy of the complete proposal on USB flash drive; and

Two (2) complete hard (paper) copies of the proposal.

Specific proposal volume requirements are defined in Table L-2.

Table L-2 - Proposal Volume Requirements

Volume

Number Volume Title Page Limit USB

Paper

Copies

I Offer and Other Documents N/A 1 2

II

Program Management

Approach 25* 1 2

III Technical Approach 25 1 2

IV

Past Performance

- Past Performance

Summaries

- Responses to Past

Performance Questionnaires

N/A

1** 2**

V

Cost/Price

- Part A: Price Evaluation

Tool Submission

- Part B: Pricing Approach

Narrative, Detailed BOEs, and Fully Burdened Labor

Rate Build-Up

N/A 1 2***

VI

Small Business

Subcontracting Plan 20 1 2

*Resumes for proposed key personnel are limited to 2 pages each and are not included in the 25-page limit for Volume II.

**Responses to Past Performance Questionnaires will be completed by the Offeror’s past performance references and submitted directly to the Contracting Officer. Responses to the Past Performance Questionnaires should not be included in the Offeror’s USB or paper copy proposal submissions.

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***Volume V Part A is a Price Evaluation Tool spreadsheet that must not be submitted in paper copy (USB only). The Offeror’s Volume V paper copy submissions should only include Part B.

L.7.2. Electronic Copies of Proposals

Offerors must submit one (1) electronic copy of their proposal on a USB flash drive. The

USB must contain a separate electronic file for each proposal volume. Offerors must not password protect or compress (e.g., “zip”) any submitted files. All electronic file contents should exactly match print versions of submitted documents. In the event of discrepancies between the two, printed documents will prevail. Electronic submissions must be accompanied by a printed inventory that identifies the USB flash drive, its file contents, and their electronic formats. All USB flash drives and files must be labeled with the company name, solicitation number, submission date, and the words “Source

Selection Sensitive.”

L.7.3. Hard (Paper) Copies of Proposals

Offerors must submit two (2) hard (paper) copies of their proposal: the original proposal and one (1) reproduction. Each submittal must be labeled as an original or copy. Offerors are instructed to include the signed original of all documents requiring signature

(electronic signature permitted) by the Offeror in Volume I of their proposals. Offerors may use reproductions of signed originals for all copies of the proposal. Offerors are instructed to provide the hard (paper) copies on white paper.

L.7.4. Proposal Packaging

Offerors are instructed to submit proposals in sealed packages addressed to the individual and location identified in Section L.5. Packages should indicate the time specified for receipt, the SIR number, and the name and address of the Offeror.

L.7.5. Proposal Formatting

With the exception of the Price Evaluation Tool submission and foldouts, Offerors are instructed to use 8.5 x 11-inch pages and single-spaced typing with 1-inch margins on the top, bottom, and both sides. The font used for text must be Times New Roman, size 12.

A single printed side of paper counts as one page. Pages with printing on both sides count as two pages. Pages should be marked with the subject solicitation number and “Source

Selection Sensitive”. If any information provided in an Offeror’s proposal is considered

“Proprietary” by the Offeror, the Offeror should label as instructed in section L.6.4, Restricted Disclosure. The proposal pages must be numbered sequentially. Any items embedded within a document must be objects only, not links.

Each foldout will count as one page and must not exceed 11 x 17 inches in size. Foldouts must use 1-inch margins on the top, bottom, and both sides. Three (3) foldout pages each are allowed in Volume II and Volume III. There is no limit of fold-out pages in Volume

V, Cost/Price. Fold-outs must not be used for Volumes IV and VI. Tables, charts, graphics, and figures must not use fonts smaller than 8 points. Foldouts should be used

L-10 judiciously and only for large tables, process charts, graphics, methodology, diagrams, and/or schematics that would otherwise exceed an 8.5 x 11-inch page. Offerors are instructed not to use foldout pages for text.

Offerors must prepare their proposals as set forth in the Proposal Volume Requirements

Table. Page limitations must be treated as maximums. If exceeded, excess pages will not be read or considered in the evaluation. The following pages are excluded from the page count limitations: Volume covers, title pages, tabs, tables of contents, lists of figures, glossaries, acronyms, abbreviation lists, prime contractor submittal letter and subcontractor commitment letters, and transmittal letters associated with each volume.

Offerors are instructed to package volumes into three-ring binders and submit each volume as a separate document labeled with a title. Cost or pricing information must not be included in any volume other than Volume V (Cost/Price). All originals and copies must be numbered consecutively (e.g., Volume I – Original, Volume I – Copy 1 etc.). All volume page numbers must include volume and section numbers. For example, Volume

I, Section 1, page 1 would be shown as follows: I-1-1. A single volume could contain pages that are within page count and pages that are excluded from the page count.

Therefore, at the front of each volume and after the volume title page, each proposal volume must have a volume “Foreword” that contains a table that lists, by section, what is the page allocated “page-count” and what is excluded from the page count.

The Offerors must include a table of contents with each volume and use tab indexing to identify proposal sections and/or topic information within each volume as appropriate.

The Offerors must include a glossary of acronyms and abbreviations used, with an explanation for each acronym and abbreviation. However, the glossary should not be used to define techniques and approaches and will not be evaluated.

Electronic files must be saved in Microsoft Office Suite 2010 format. No other version of Microsoft Office is acceptable.

Electronic proposal files must adhere to the following file naming convention:

“Offeror Name_CTS Proposal_Volume #_Volume Name”

Example: ABC Company_CTS Proposal_Volume III_Technical Approach

Updates or revisions to proposal volumes must be identified as a revision, e.g., Rev 1.

The FAA reserves the right to award a contract without communications after evaluation of initial written submissions. Offerors are encouraged to consult with the CO before submitting any offer that takes exception to any term or condition of this SIR. However, the FAA also reserves the right to conduct Offeror specific communications or to conduct communications and permit Offerors to revise their proposals, if the CO deems these measures appropriate and in the best interest of the FAA.

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L.7.6. Signed Submittal Letter

Offerors are instructed to sign the offer and print or type their name on a submittal letter and on each continuation sheet. The person signing the offer must initial all erasures or other changes. The person signing the offer must have the authority to sign and bind the

Offeror.

L.7.7. Disposition of Proposals

Proposal files will not be returned, and a copy of each proposal will be retained in the official contract file.

L.8. Proposal Volume Requirements

L.8.1. Volume I – Offer and Other Documents

Volume I consists of the actual offer to enter into a contract to perform the desired work.

It also includes required representations, certifications, other statements of the Offeror, and other administrative information.

L8.1.1. Volume I, Section 1 – Solicitation Cover Page

The Offeror must have an official, who is legally authorized to bind the Offeror to a contract, sign the cover page, Solicitation, Offer, and Award (SF 33), block 17. If issued, all solicitation amendments must be signed and submitted here.

The Offeror must complete all required fill-ins under the “Offeror” section of the SF 33.

L8.1.2. Volume 1, Section 2 - SIR Section I, Contract Clauses

The Offeror must complete the required fill-in portions of Section I, Contract Clauses, 3.1.7-6 Disclosure of Certain Employee Relationships and include Section I in the offer.

If appropriate and applicable, the Offeror must submit an Organizational Conflict of

Interest (OCI) Mitigation Plan in accordance with AMS Clause 3.1.7-4.

L8.1.3. Volume 1, Section 3 - SIR Section K, Representation, Certifications, and

Other Statements of Offeror

The Offeror must complete Section K, Representations, Certifications, and Other

Statements of Offeror, and include Section K in the offer.

L8.1.4. Volume 1, Section 4 - Responsible Prospective Contractors

An Offeror must be found responsible in accordance with FAA AMS T3.2.2.7

(Contractor Qualifications) prior to award of any contract.

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To support this finding, Offerors must submit the following information:

a. Sufficient information to demonstrate the financial capability to fund and perform a contract of this size and duration.

This includes:

A Dun and Bradstreet Comprehensive Insight report, no older than six months;

Proof of any existing Line(s) of Credit by a U.S. Banking Institution; and

Certified Financial Statements that demonstrate the firm’s annual revenue for the last three (3) completed company fiscal years.

b. A description of all current or pending legal action(s) under Federal Government contracts within the past three (3) years in excess of $5M, claims, equitable adjustments, pending or ongoing cure notices, Terminations for Convenience, and/or Terminations for

Default.

c. Identification of any member on your team has been placed on the Excluded Parties

List System (EPLS) due to being debarred, suspended, proposed for debarment, or otherwise declared ineligible from receiving Federal contracts, certain subcontracts, and certain Federal assistance and benefits within the last three (3) years. This submission should include a description of the circumstances surrounding the company/individual being placed on the list.

L.8.2. Volume II - Program Management Approach

Volume II describes the Offeror’s approach to managing the CTS program.

Volume II must include:

A Program Management proposal that addresses Factors 1 and 3 defined in sections L.8.2.1 and L.8.2.3. A response to the Sample Problems contained in

Attachment L-1 that addresses Factor 2 defined in Section L.8.2.2.

Offerors must identify risks and benefits throughout their proposal responses.

Offerors must identify areas of risk associated with the described approaches, plans, and must propose mitigation strategies.

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L8.2.1. Factor 1 – Management of Service Delivery

Offerors must address the four sub-factors comprising Factor 1 under the Program

Management Volume as follows:

L8.2.1.1. Sub-factor 1.1: Program Management Organization

Offerors must describe their proposed Program Management Organization (PMO) including roles and responsibilities of members of their program management organization and their approach, processes, and tools for the management of all work efforts performed under the CTS contract. The Offeror must describe how their proposed PMO will facilitate open communication with Government-designated points-of-contact, and the effective management of CTS work efforts.

Offerors must describe their proposed approach for recruiting and retaining sufficient personnel in all labor categories outlined in Section J-2 necessary to support the services required by the SOW at the FAA Academy and all FAA Field

Facilities listed in Attachment J-1.

Offerors must describe their prior experience with recruiting and hiring specialized staff of a magnitude comparable to that needed to meet CTS staffing requirements, in a short period of time.

Offerors must describe their proposed business processes for the delivery of the required training/training support services and how they will align with FAA's business processes for: (1) the ordering of training/training support as defined in

Section G.6, and (2) task order and contract line item number (CLIN)-based billing as defined in Section G.7.

L8.2.1.2. Sub-factor 1.2: Program Management Execution

Offerors must describe their proposed approach to Resource Management and how this approach will ensure that the required number of qualified personnel are available to support FAA training as required (i.e., on-time and for the duration of the training course/activity) at the FAA Academy and at FAA Field Facilities.

Offerors must describe how their proposed approach to Resource Management will ensure the required number of qualified personnel are available to support fluctuations in training requirements at the FAA Academy (per the sample FAA

Academy Schedule, Attachment L-2) and FAA Field Facilities.

Offerors must describe their prior experience providing and managing support services of comparable magnitude, as measured in terms of the total number of hours of support services the Offeror has provided across a 12-month period during the last seven (7) years and the geographic range of support services provided (e.g., number of different states, regions, and/or countries).

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Offerors must describe their proposed approach to contract site supervision, including their proposed ratios of employees to supervisors and a description of how contract staff will be managed at the FAA Academy and FAA Field

Facilities.

Offerors must describe how their proposed approach to managing subcontractors will ensure that: (1) subcontractor personnel are in place as needed, (2) subcontractor personnel are integrated into the Contractor team, and (3) subcontractor personnel perform in an effective and efficient manner and meet the prime Contractor’s quality standards.

Offerors must describe their proposed approach to managing and mitigating risk throughout the lifecycle of this contract.

L8.2.1.3. Sub-factor 1.3: Task Order Management

Offerors must describe their proposed approach to planning, executing, monitoring/supervising staff performance, and controlling all task order-based work efforts at all FAA locations identified in Attachment J-1.

Offerors must describe their proposed approach to scheduling and managing the resources required to meet task order requirements. Offerors must describe the ability of the proposed scheduling and resource management processes to accommodate: (1) varying durations of training and other support service delivery

(e.g., ranging from less than a full working day to up to a year of continuous support), and (2) changes to the FAA’s training schedule.

Offerors must describe their proposed approach to quality control and performance management of task order-based efforts to ensure that CTS program objectives are met. Offerors must describe what metrics and performance assessments they would collect/conduct for Task Order-based efforts, and indicate what metrics would be provided to the FAA.

Offerors must describe how their proposed quality management approach will measure the quality of service delivery in accordance with Section H.18, and describe how issues impacting the quality of deliverables developed and delivered under this contract will be mitigated and controlled.

L8.2.1.4. Sub-factor 1.4: Key Personnel

Offerors must submit a resume for all Key Personnel proposed under this

Contract. Offerors must describe the qualifications, expertise and experience of each proposed Key Personnel and the degree to which they are available and committed to the CTS program. Key Personnel resumes are limited to two pages per resume.

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L8.2.2. Factor 2 – Sample Problem Response

In response to the Sample Problems contained in Attachment L-1, Offerors must address the two sub-factors as follows:

L8.2.2.1. Sub-factor 2.1: Sample Problem 1

Offerors must describe their detailed response to the questions outlined in Sample

Problem 1.1: Academy Staffing General (detailed in Attachment L-1)

Offerors must describe their detailed response to Sample Problem 1.2: Academy

Staffing Scenario (detailed in Attachment L-1)

L8.2.2.2. Sub-factor 2.2: Sample Problem 2

Offerors must provide their detailed response to the questions outlined in Sample

Problem 2: Field Staffing (detailed in attachment L-1)

L8.2.3. Factor 3 – Transition Approach

Offerors must provide a proposed schedule that outlines the sequence of activities and milestones beginning with contract award that are necessary to accomplish a smooth transition from the incumbent, resulting in only a single day cutover from the current contract within 3 months of contract award. The transition schedule must clearly identify the ramp-up to staffing levels needed to deliver training support services to all locations listed in Attachment J-1 and be at a sufficient level of detail to demonstrate that the schedule is realistic.

Offerors must provide a narrative describing how they will accomplish the activities in outlined in their proposed transition schedule. This narrative must include a description of: (1) how they will ensure their readiness to fully support

CTS requirements after contract award, and (2) how they will ensure an orderly single day cutover of training support services from the current contract to the

CTS contract with no interruption or degradation of service that could result in a disruption to FAA training operations.

Offerors must identify all significant cost, schedule, and performance risks associated with their transition approach and provide a high-level mitigation strategy for each risk.

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L.8.3. Volume III - Technical Approach

Volume III must describe the Offeror’s technical approach to meeting the Government’s requirements. Volume III must address Factors 1-4 defined in Section L.8.3.1 though

L.8.3.4. Offerors must identify risks and benefits throughout their proposal responses.

Offerors must identify areas of risk associated with the described approaches, plans, and must propose mitigation strategies.

L8.3.1. Factor 1: Instructional Capabilities

Offerors must describe their approach to providing the full scope of work efforts as required under SOW paragraph 4.2 (Training Support Services) at the different types of FAA Facilities identified in Attachment J-1.

Offerors must describe their understanding of the qualification requirements for the LCATs listed in Attachment J-2 at FAA Field Facilities and the FAA

Academy and how they apply to delivering Air Traffic Control (ATC) training.

Offerors must describe their approach to maintaining the qualifications and certifications of their proposed instructor workforce and their approach to ensuring their instructor workforce retains familiarity with the FAA ATC operating environment.

Offerors must describe their approach to managing the quality of instruction delivered at the FAA Academy and at the full range of FAA Facilities identified in Attachment J-1, including any quality metrics they would collect and provide to the FAA.

L8.3.2. Factor 2: Approach and Ability to Provide Other Required Services

Offerors must describe their proposed approach to supporting development, maintenance, and revision of FAA training materials for the FAA Academy, FAA

National Curriculum, and Local and Regional Curriculum at FAA Field Facilities.

Offerors must describe their proposed approach to supporting: (1) the development of training strategies and processes, (2) improving training delivery,

(3) conducting studies in areas relating to or affecting Air Traffic training, and (4) the management of the FAA’s Air Traffic Training program at the FAA

Headquarters level and at the FAA Academy.

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Offerors must describe their proposed approach to identifying, evaluating, developing, and/or implementing innovations and enhancements to Air Traffic

Controller Training based on new or updated methods, technologies, systems, tools, and/or curricula.

L8.3.3. Factor 3: Knowledge/Understanding of the FAA Air Traffic Control

(ATC) Operating Environment

Offerors must describe their knowledge and understanding of the FAA ATC operating environment across the full range of Facilities identified in Attachment

J-1.

Offerors must describe their knowledge and understanding of the differences between the ATC operating environments at the FAA academy and FAA Field

Facilities (Air Route Traffic Control Centers (ARTCC), Terminal Radar

Approach Control (TRACON) Facilities, Air Traffic Control Towers (ATCT) and

Air Traffic Control System Command Center (ATCSCC)), and how those differences influence the training required for controllers working in those environments.

Offerors must describe their prior experience providing support services for an operational environment of a comparable level of complexity and operational criticality/safety as is required under CTS.

L8.3.4. Factor 4: Knowledge of and Familiarity with FAA ATC Training

Process and Materials

Offerors must describe their knowledge of and familiarity with the FAA ATC training process including training methods, Facilities, tools, course materials, and other resources used in controller training at the full range of FAA Facilities listed in Attachment J-1, Site List.

Offerors must describe their prior experience with on-site classroom and simulation/laboratory training of FAA Air Traffic Controllers on a national scale.

Offerors must describe their understanding of the roles and responsibilities of contract personnel in supporting FAA controller training at the full range of FAA

Facilities listed in Attachment J-1, Site List.

Offerors must describe their understanding of the goals of the FAA Air Traffic

Controller Workforce Plan and the requirements of FAA Order 3120.4, Air

Traffic Technical Training and how this understanding will shape their approach to fulfilling the requirements of the SOW.

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L.8.4. Volume IV – Past Performance

Volume IV addresses the Offeror’s past performance. Volume IV consists of two (2) parts:

Past Performance Summaries

Past Performance Questionnaires

L8.4.1. Past Performance Summaries

The Offeror must cite and describe three (3) previous or on-going contracts (Government or non-Government) contracts that are: (1) comparable to CTS in terms of the functional scope and/or complexity; and (2) representative of the Offeror’s capability, experience, and performance relative to the CTS SOW requirements. The references must be for contracts held within the last seven years.

For each Past Performance Summary, the Offeror must provide the following information:

- Project title;

- Contract number;

- Agency/Customer supported;

- Contract type;

- Total dollar value (including options);

- Date of award;

- Period of performance (including options);

- Role on the project (prime contractor or subcontractor);

- Description of products/services provided; and

- Description of successes/accomplishments achieved.

Past Performance Summaries must not exceed two (2) pages per reference (6 pages total).

At least one Past Performance reference must be from the prime and at least one must be from a major subcontractor if applicable. A major subcontractor is defined as a subcontractor that will be performing at least 10% of the effort under this contract. A vendor may use Past Performance references of a corporate parent or affiliated subsidiary provided that the corporate parent or affiliated subsidiary is proposed to perform a similar role for CTS.

L8.4.2. Past Performance Questionnaires

The Offeror must complete Section A of Attachment L-3, Past Performance

Questionnaire, for each cited contract in accordance with the instructions included therein. The Offeror must provide Attachment L-3 with the completed Section A to their selected customer points-of-contact (POC) to complete the survey portion of the form

(Section B). The customer POCs must complete Section B and return the Past

Performance Questionnaire via e-mail to the FAA Contracting Officer no later than the date and time established in this SIR for receipt of proposals. The e-mail submission must

L-19 be sent from the corporate e-mail address of the point-of-contact. The Offeror is responsible for ensuring that its past-performance questionnaires are submitted in a timely fashion.

L.8.5. Volume V – Cost/Price

The Cost/Price Volume must be submitted separately from all other volumes. Pricing data must not be included with any other volume and, if included within other volumes, it will be discarded and excluded from the evaluation. These instructions apply to both

Prime and subcontractor Offerors.

The Cost/Price Volume must address all requirements of Section B. The Cost/Price

Volume must consist of two parts:

Part A: A fully-populated Price Evaluation Tool including labor rates for each labor category. Only one labor rate per category will be allowed, whether the work is performed by a prime or subcontractor employee. The Price Evaluation Tool will calculate:

(i) A total evaluated price (TEP) for a Government-specified representative contract-wide set of work efforts and services including FFP CLINs, Fixed

Labor rates applied to the representative distribution of labor hours by year and labor category, and the FAA-provided amounts for ODCs and travel, multiplied by the respective proposed handling rates.

Part B: A written description of the Offeror’s pricing approach including:

(i) A narrative of the Offeror’s pricing approach

(ii) A detailed Basis of Estimate (BOE) for the following:

a. CLIN x0A - Contract-wide Program Management

b. Proposed Travel Handling Rate in Table B.5.1

c. Proposed ODC Handling Rate in Table B.6.1

(iii) A build-up of the proposed T&M labor rates

Prices must be submitted for each CLIN and labor category for each year of the 7-year maximum period of performance.

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L8.5.1. Part A: Price Evaluation Tool Submission

Offerors must utilize the Government-provided Price Evaluation Tool (Attachment L-4).

Offerors must submit costs and prices in the tool that will identify the total proposed price of the proposal. All cells except those requiring Offeror input are locked and cannot be changed.

Attachment L-4 contains the FAA’s prescribed distribution of labor hours by year and labor category. Each Offeror must utilize those hours for bid purposes. The hours in the

Price Evaluation Tool are for evaluation purposes only and do not represent a commitment by the FAA to order that volume of services or services at specific locations.

Attachment L-4 also contains the FAA’s prescribed Travel/ODC amounts: these amounts will be multiplied by the Offeror’s inputted handling rates and included in the Total

Evaluated Price. The Travel/ODC amounts in the Price Evaluation Tool are for evaluation purposes only and do not represent a commitment by the FAA to order

Travel/ODCs in these amounts. Post contract award, Travel/ODCs will be reimbursed as the actual cost plus burdens per authorized trip as detailed in Section B.

Instructions for use of the Price Evaluation Tool are provided within Attachment L-4.

The submitted version of the Price Evaluation Tool is considered to be part of the

Cost/Price Volume. If there are any conflicts between prices described within the

Cost/Price Volume document and the Price Evaluation Tool, the CLINs submitted within the Price Evaluation Tool will be considered to be the officially submitted prices. Prices submitted in the Price Evaluation Tool are binding on the Offeror and will be incorporated into Section B of the contract.

Cells in the Price Evaluation Tool containing values entered by the Offeror must not be locked or protected. In addition, all formulas must be visible (i.e. no pasted values).

L8.5.2. Part B: Pricing Approach Narrative, Detailed BOEs, and Fully Burdened

Labor Rate Build-Up

Offerors must provide the items detailed below to complete Part B of the Cost/Price

Volume of the proposal.

L8.5.2.1. Pricing Approach Narrative

Offerors must provide a description of their overall pricing approach for the full scope of services required by this SIR. The description must include the following:

The rationale for any services designated by the Offeror as not separately priced

(i.e., zero cost CLINs);

The rationale for any increases or decreases in CLIN prices over the period of performance including a justification of any escalation applied;

For both Prime and all subcontractors Offerors must describe their policy for compensating salaried FLSA exempt employees for hours worked and billed over

40 hours per week;

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How the Offeror’s proposed pricing approach demonstrates that the Offeror will be able to effectively recruit and retain sufficient personnel in all labor categories

(in terms of both direct labor rates, fringe benefits, etc.);

A total compensation plan setting forth salaries and fringe benefits proposed for the professional employees who will work under the contract in accordance with

AMS clause 3.6.2-15, Evaluation of Compensation for Professional Employees;

Information supporting the basis of the base labor rates and indirect rates applied to the base labor rate, including applicable forward pricing rate proposals, recommendations, or agreements; and

Any other information the Offeror believes is essential for Government evaluators to understand their pricing approach.

The Cost/Price Evaluation Team will redact pricing information from the Pricing

Approach Narrative and make them available to support the evaluation of the Technical

Approach and Program Management volumes.

L8.5.2.2. Basis of Estimates (BOEs)

Offerors must provide a detailed basis of estimate (BOE) for CLIN Series x0A and the

Offeror’s proposed Travel and ODC Handling Rates (Tables B.5.1 and B.6.1). The BOE must describe all costs included in CLIN Series x0A with sufficient detail to allow the

Government to assess the reasonableness, completeness, and balance of the proposed prices. It must include a narrative describing the basis for each specific labor category included in the CLIN price, corresponding base labor rates, and hours proposed as well as any indirect burdens, material and other direct costs, including travel, and profit that are the basis for the CLIN price. The BOE must identify all ground rules, methodologies, assumptions, and any Government-furnished items that the proposed prices depend upon.

Lastly, the BOE for CLIN Series x0A must explain the basis for any price differences between contract years (e.g., contract start-up activities that occur only during the Base

Period).

The Cost/Price Evaluation Team will redact pricing information from the BOEs and make them available to support the evaluation of the Technical Approach and Program

Management volumes.

L8.5.2.3. Fully-Burdened Labor Rates Build-Up

In addition to submitting rate build-up information in the “Rate Build-Up” Tab of

Attachment L-4, Price Evaluation Tool, Offerors must submit a detailed build-up of the fully burdened labor rates in Part B of the Cost/Price Volume. This detailed build-up must provide supporting information for the rates and percentages entered into the Price

Evaluation Tool.

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The detailed build-up of the proposed T&M labor rates must include the following:

Identification of the basis of the base labor rates proposed;

Identification of the indirect rates/burdens and the allocation basis, to include any

Forward Pricing Rate Agreements, Recommendations, or Proposals;

Identification of any blending of prime and subcontractor rates to obtain the proposed rate;

Identification of proposed profit included;

Identification of any escalation proposed and the basis for that escalation; and

Identification of the Health and Welfare (H&W) rate for SCA-covered personnel, if included in fringe.

If there are any conflicts between the components of the labor rate build-up described within the Cost/Price Volume document and the labor rate build-up in the Price

Evaluation Tool, the rates submitted within the Price Evaluation Tool will be considered to be the officially submitted labor rates.

The Labor Category definitions and minimum educational and experience requirements are identified in Attachment J-2. The Offeror’s proposed rates will be incorporated into the contract for task order pricing and billing purposes.

L.8.6. Volume VI – Small Business Subcontracting Plan

This volume is only applicable to prime Contractors that are large businesses. Each

Offeror that is a large business must provide a detailed subcontracting plan that fulfills all requirements contained within FAA AMS clause 3.6.1-4, Small, Small Disadvantaged, Women-Owned and Service-Disabled Veteran Owned Small Business Subcontracting

Plan (April 2018).

The FAA’s subcontracting goals for the CTS contract are as follows:

• At least 45 percent of the total planned subcontract dollars must be allocated to small businesses.

• At least 10 percent of the total planned subcontract dollar value must be allocated to small disadvantaged businesses.

• At least 5 percent of the planned subcontract dollar value must be allocated to small women-owned businesses.

• At least 3 percent of the total proposed subcontract dollar value must be allocated to service disabled veterans owned businesses.

Offerors may submit a CTS-unique subcontracting plan or may make use of their corporate or other Government approved commercial subcontracting plan. If an existing plan is submitted, it must meet the FAA minimum goals stated herein. Any corporate or other Government approved commercial subcontracting plan that is proposed must meet the requirements of AMS clause 3.6.1-4. Failure to submit an acceptable subcontracting plan and/or correct deficiencies within the time specified by the CO may make the

Offeror ineligible for award.