693KA8-21-R-00008 SIR Section C.pdf

693KA8-21-R-00008

PART I - SECTION C

STATEMENT OF WORK

C.1 Objective

This purpose of this contract is to provide industry certified INet Building Automation System (BAS) virtual and onsite training workshops for Federal Aviation Administration (FAA) personnel.

C.2 Background

There are primarily two types of Building Automation Systems installed in the National Airspace System (NAS), including Honeywell’s INet. This system monitors the power systems and environmental controls for the facilities that it is installed in. The power systems include commercial, back-up and emergency systems. The environmental controls include boilers, chillers, HVAC systems, air handlers, and cooling towers. Building Automation Systems allow a facility’s power system watch-stander to monitor all systems from a single location.

C.3 Scope

The FAA estimates a minimum of 315 and a maximum of 965 employees will require industry certified INet Building Automation Systems (BAS) training for FAA site technicians, Technical Services Operations Group (TSOG), Operations Engineering Support Group (OESG), Second Level Engineering, and Engineering Service employees that operate, maintain, and support NAS facilities.

1. Virtual Instructor-Led Fundamental INet Training:

a. No less than 24 students annually

b. Virtual curriculum must include:

i. High fidelity simulations

ii. Instructor-Led Lectures: Live and Recorded

iii. High fidelity laboratory exercises

2. Hands-On Enhanced Operation and Maintenance Training:

a. No less than 5 students annually

b. Enhanced knowledge including:

i. Instructor-Led Lectures: Live

ii. Instructor-Led Demonstrations: Live

iii. Instructor-Led Hands-on Laboratory Exercises

3. Hands-On Advanced Service and Repair Training:

a. No less than 10 students annually

b. Advanced knowledge including

i. Instructor-Led Lectures: Live

ii. Instructor-Led Demonstrations: Live

4. Training at an FAA facility should include:

a. No less than 2 facilities or 20 students annually

i. Instructor-Led Lectures: Live

ii. Instructor-Led Class Room Exercises: Live

C.4 Requirements

The Contractor must furnish the necessary personnel, plant, equipment, facilities, materials, and other necessary resources to deliver the items described in this Statement of Work (SOW). All such items must be supplied in conformance with the terms and conditions of this SOW and the complete contract, including references. The Contractor must execute the terms of this contract and be solely responsible for the management of its subcontracts.

1. Virtual Instructor-Led Fundamental INet Training including:

i. Configuration

ii. Connectivity

iii. Operation

iv. Maintenance

v. Troubleshooting.

2. Hands-On Enhanced Operation and Maintenance Training including:

ii. Connectivity

iii. Operation

iv. Maintenance

v. Troubleshooting

3. Hands-On Advanced Service and Repair Training including:

ii. Connectivity

iii. Operation

iv. Maintenance

Min Max Min Max Min Max Min Max Min Max

0002 Virtual Instructor Led Fundamental Training 24 72 24 72 24 72 24 72 24 72

0003 Hands-On Enhanced Operation & Maintenance Training 5 10 10 20 10 40 10 60 10 60

0004 Hands-On Advanced Service & Repair Training 0 10 10 10 10 20 10 40 10 60

0005 Local FAA Site Specific Facility Training Workshop 2 5 2 5 2 5 2 5 2 5

Projected Number of Students per Contract Year

Base Year Option Year 1 Option Year 2 Option Year 3 Option Year 4

CLIN SUPPLIES/SERVICES

v. Service

vi. Repair

4. Training Workshops at an FAA facility should include:

ii. Connectivity

iii. Operation

iv. Maintenance

v. Service

vi. Troubleshooting.

The Contractor must:

1. Provide the course title and a brief description of the course content, to include:

a. Course Format for:

i. Lecture

ii. Discussions

iii. Hands-On Training

b. Course Length

c. Mandatory prerequisites

d. Desirable prerequisites

e. Minimum and Maximum number of students per class

f. Virtual Log-In and Passwords for virtual training.

g. Provide a detailed list of training objectives and expected outcomes for each section of training.

2. Provide training materials accessible by FAA-approved mobile devices inside and outside the FAA network.

a. Laptops

b. Desktops

c. Smart Phones

d. Tablets

3. Provide materials normally delivered with course offerings. Such documentation will become the property of the student upon completion of the training. For Example:

a. Manuals

b. Handbooks

c. Publications

4. Deliver and maintain the accessibility of materials on FAA web browser technologies.

a. Currently, the FAA utilizes Windows 10 and the following browsers:

i. Google Chrome Version 88.x

ii. Internet Explorer 11

5. Not require the installation of external software on the student’s host devices including web browser plugins.

6. Have experience providing distance learning training.

7. Conducted all training during:

a. 8-hour academic day

b. Monday through Friday excluding weekends and Federal Holidays

Classroom sizes and training scheduling may be contingent upon future determinations related to COVID-19 or other pandemic restrictions.

The Contractor must furnish:

1. All training supplies:

a. Appropriate Building Automation System models and simulators

b. Interconnect cables

c. Test equipment

d. Personal safety/protective gear to include all necessary and appropriate equipment to conduct training. (except at FAA Facility Training)

The Contractor must maintain:

1. All training supplies:

2. Test equipment

3. Simulators

4. Cables

5. Software

6. Personal safety/protective gear in clean, well maintained and suitable condition for training and in accordance with this statement of work and Occupational Safety and Health Administrations Standards.

C.5 Program Manager

The Contractor must designate a Program Manager (PM) who will manage all Contractor resources, personnel, subcontractors, and activities involved in the performance of the contract.

The PM is designated as a key individual and must possess a minimum of two (2) years of program management experience with a contract of similar size, scope, and complexity in a government or corporate environment. The PM must be the focal point within the Contractor’s organization for all required program efforts involving the management, coordination, and training delivery.

The PM will be required to provide all of the necessary management, business, and administrative planning and coordination activities required to successfully perform all Statement of Work (SOW) requirements and task orders. The PM must also manage and administer submission of all data items required in each task order.

As the primary focal point for the Contractor, the PM must coordinate interaction with the Contracting Officer Representative (COR) to support the successful performance of the contract and be prepared to discuss the status of contract activities with the Contracting Officer (CO) and

COR.

C.6 Program Plan

The Contractor must provide a Program Plan indicating the method in which the FAA’s work will be functionally integrated into the Contractor’s existing management structure. The Program Plan may be submitted in an FAA-approved format. It must provide information on the Contractor’s organization, practices, and techniques to manage the program and its management of subcontracts, if any.

The Program Plan must contain, but is not limited to, the following:

1. A chart showing the structure of the program organization by title and name.

2. Identify the program office, support contractors, and all subcontractors.

3. Course Number for training.

The Contractor must maintain and submit an FAA-approved spreadsheet in the Contractor’s format, no later than the fifth (5th) working day of the month to the COR, that must include monthly invoices, listing task orders in a way that shows the current status of:

1. Training

2. Funding and invoice status, including invoice number/date and task order number/date issued

3. Description of training/course number

4. Number of students in attendance for each course

5. Location of training

6. Date of training

7. Status of action items from last Program Management Review or any other meeting.

C.7 Post Award Meeting The Contractor must participate in a post-award meeting, at an FAA-approved location, or via a virtual interactive presentation pending COVID-19 and/or other pandemic limitations or restrictions. The meeting will occur no later than thirty (30) calendar days after the contract award. The purpose of the meeting is to provide details on and clarify the requirements outlined in this SOW.

C.8 Training Schedule The Contractor will be notified no less than thirty (30) calendar days prior to starting a course of the desired dates. The FAA will not be charged for a canceled class when the Contractor is notified fifteen (15) calendar days before starting the scheduled class.

C.9 Hearing Impaired Student Management

The Contractor must provide support to hearing-impaired students and signing interpreters during training sessions. The COR will coordinate the attendance of interpreters at scheduled classes when required. While the government will provide the interpreters, accommodations must be provided for the interpreter by the Contractor to see training presentations, have continual access to course student instructional material, and be in the hearing-impaired student’s line of sight while the student is also observing training presentations. Two interpreters will be assigned to each class attended by a hearing-impaired student, and they will alternate signing duties. The Contractor must also provide training materials for interpreters. Note: This requirement does not include hiring interpreters. The government will provide interpreters.

C.10 Instructors

All instructors must possess a professional theoretical and practical knowledge of and have a significant history of teaching INet Ware BAS system training or equivalent materials to students.

C.11 Deliverables

• The Contractor must contact students no less than seven (7) working days prior to class start date with logon information, connectivity verification, troubleshooting solutions, electronic syllabus, POCs, learner expectations, and class hours.

• The Contractor must provide all training materials, software licenses, and/or manufacturer-specific equipment as required for activities performed during all training events.

• The Contractor must provide accessible instructor virtual office hours for at least two (2) hours daily Monday – Friday.

• The Contractor must submit to each student a pre-course knowledge and post-course knowledge examinations.

• A graded roster must be provided to the COR, or other designated official for each class taught.

• The following are the minimum requirements for the successful completion of training.

• Students must be present 80% or greater.

• A minimum score of 70% on the post-examination.

• The Contractor must provide each successful student with a Certificate of Completion upon conclusion of training.

• Upon failure, the Contractor must:

• Not administer a retest without written direction from the designated FAA Point Of

Contact (POC).

• Contact the designated FAA (POC) immediately for further instructions.

• Provide the FAA with testing matrixes that include exam questions, answers, and associated time stamps for AJI management review.

• Daily Class Attendance records must be provided to the FAA-designated POC.

• For virtual training, the Contractor must provide electronic attendance reports that verify student participation with the invoice.

• For regional hands-on training, the Contractor must provide daily sign-in rosters recording attendance at the beginning of the day and after lunch.

• No-shows or tardiness in excess of 15 minutes must be reported within one hour of the class start time to the FAA-designated POC.

• The Contractor must provide both electronic reporting and daily sign-in rosters with the invoice for the services rendered.

• The rosters shall list the students who attended the training and each students’ responses to an end-of-class survey upon course completion.

The FAA Program Office may elect to provide the Contractor with additional end-of-class student evaluation questions. If the FAA provides questions, they will be furnished at least thirty

(30) calendar days before each class.

C.12 Quarterly Program Management Review (PMR) Meetings

The Contractor must participate in a quarterly program management review to discuss the program and contract status in terms of performance, schedule, and cost. However, PMRs may be called at any time to discuss contract anomalies. The Contractor must prepare an agenda, action items, and minutes for the PMR. The Contractor must coordinate the scheduling of PMRs with the COR or other designated official. Quarterly reviews may be conducted at the Contractor’s facility, FAA facilities, or via teleconference.

In addition, the PMR’s proposed agenda must be delivered to the FAA fourteen (14) days in advance along with the status of action items. The list of items to review may include, but are not limited to:

1. Contract implementation

2. Accomplishments and shortfalls of performance during the reporting period

3. Planned activities for the next reporting period

4. Problems and issues

5. Outstanding action items

Meeting minutes must be submitted to the COR within five working days after the conclusion of the PMR.

C. 13 Security, Contractor User of FAA Data and Facilities

Security: For on-site training, the Contractor must provide the FAA with a list of the personnel who will require access to the facilities. Contractor personnel must not violate any security regulations pertaining to the facility. Violators may be removed from the premises and be refused reentry.

Per the FAA Office of Personnel Security (AXP), Contractor employees that may need to make occasional facility visits, such as short term on-site instructors, do not warrant the need for a security background investigation. In these cases, no additional contractor employee vetting is required by the Office of Personnel Security and these types of visitors must be escorted at all times while on-site. If the instructors are not a US citizen, they will required to submit information to FAA International Visitor Application, https://visitors.faa.gov, at least 10 days prior to their visit.

C.14 Access to FAA Data and Facilities Support:

The Contractor and the Contracting Officer’s Representative (COR) or other designated official will coordinate to ensure that the Contractor has access to the following FAA data and facilities support:

• Access to FAA drawings, specifications, and other data.

• Access to FAA facilities to include a conference room and large monitor.

C.15 Period of Performance

The Period of Performance is one base year with 4 option years Base Year: 365 successive calendar days after Contract Award date Option Year 1: 365 successive calendar days Option Year 2: 365 successive calendar days Option Year 3: 365 successive calendar days Option Year 4: 365 successive calendar days

C.16 Other Direct Costs

The Contracting Officer (CO) may authorize Contractor Travel, Training Materials Shipping and Other Direct Costs in support of this contract. Advance CO approval is required before ODCs may be charged.

C.17 Contractor Travel

Travel will not be reimbursed as a separate line item. All travel costs must be included in the vendor’s total proposed price as a firm-fixed-price.

End of Section C