5-Appendix V - Functionality, Pricing Interrogatories.xlsx
XLSX spreadsheet 28 KB Posted
- Attached to
- Work Based Learning Platform
- Solicitation number
- RFP #NG2607 - Work Based Learning Platform
- Issued by
- Cook County, Illinois
About this file
This is a Functionality and Pricing Interrogatories document for Request for Proposals (RFP) #NG2607 issued by City Colleges of Chicago (CCC) for a Work-Based Learning Platform. CCC seeks a comprehensive platform to manage work-based learning (WBL) programs across its seven colleges and five satellite locations throughout Chicago. The platform must support multiple WBL models including internships, apprenticeships, clinicals, job shadowing, and service learning. Key functional requirements include student management with AI-powered matching and career navigation, employer engagement and relationship management, student success tracking, apprenticeship and workforce program support, workflow automation, communication and engagement tools, data and reporting capabilities, ecosystem integration with various systems (SIS, CRM, LMS), and AI-enabled features. The RFP requires proposals to be submitted no later than Friday, July 31, 2026 by noon (CT). CCC intends to award one three-year contract with options for two additional one-year extensions.
The pricing interrogatory requests vendors to provide an initial "per user/per year" cost for services, with identification of any additional services and associated costs. Vendors must complete detailed responses to interrogatories addressing company background and experience implementing WBL platforms in higher education, platform functionality across various WBL types, student and employer user experience, matching and recommendation capabilities, partnership relationship management, WBL tracking and compliance features, data and reporting functionality, integration and API capabilities, accessibility and user experience compliance, security and privacy frameworks including FERPA and SOC 2 compliance, and implementation and training methodologies. The document does not specify funding amounts, set asides, or incumbent contractor information.
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Functionality & Pricing
| ERROR:#VALUE! |
| Request For Proposals (RFP) #NG2607 - Work Based Learning Platform |
| Proposals due: No later than Friday, July 31, 2026 by noon (CT) |
| CCC is looking for a for an initial "per user/per year" cost for services. Any additional services and costs should be identifed and listed below with associated costs. |
Price "Per User/ Per Year"
| Can you provide | Included as part of "per user/per year" cost | Additional cost per year | Can you provide | Included as part of "per user/per year" cost | Additional cost per year | ||
| Student Management | Advanced Matching & Career Navigation | ||||||
| Centralized student profile management. | AI-powered student-to-opportunity matching. | ||||||
| Student application and enrollment tracking. | Skills-based matching engine. | ||||||
| Student eligibility screening and matching. | Career pathway recommendations. | ||||||
| Ability to track participation across multiple WBL experiences. | Labor market information integration. | ||||||
| Student progress monitoring and milestone tracking. | Career exploration tools. | ||||||
| Case management notes and intervention tracking. | Employer Engagement & Relationship Management | ||||||
| Document management for resumes, agreements, evaluations, and compliance forms. | Employer engagement activity tracking. | ||||||
| Student communication tools (email, text, notifications). | Employer segmentation and account management. | ||||||
| Employer & Partner Management | Employer self-service portal | ||||||
| Employer profile management. | Student Success Features | ||||||
| Centralized employer contact database. | Career readiness assessments. | ||||||
| Tracking of employer engagement activities and interactions. | Digital career portfolios. | ||||||
| Management of worksite locations and supervisors. | Resume review tools. | ||||||
| Employer approval and onboarding workflows. | Interview preparation modules. | ||||||
| Ability to manage multiple employer contacts and opportunities. | Career competency assessments. | ||||||
| Work-Based Learning Opportunity Management | Student success risk indicators and predictive analytics. | ||||||
| Posting and management of multiple types of WBL - internships, apprenticeships, clinicals, and other WBL opportunities. | Experiential Learning Management | ||||||
| Student application and selection workflows. | Electronic learning agreements. | ||||||
| Opportunity approval and publishing workflows. | Digital timesheets. | ||||||
| Matching functionality between students and opportunities. | Supervisor evaluations. | ||||||
| Placement tracking from application through completion. | Faculty evaluations. | ||||||
| Apprenticeship & Workforce Program Support | Reflection journals and assignments. | ||||||
| Registered Apprenticeship participant tracking. | Learning outcome assessment tools. | ||||||
| Related Technical Instruction (RTI) tracking. | Advanced Apprenticeship Features | ||||||
| On-the-job learning (OJL) hour tracking. | DOL Registered Apprenticeship reporting support. | ||||||
| Competency and skill attainment tracking. | RAPIDS data export capabilities. | ||||||
| Wage progression tracking. | Competency-based apprenticeship tracking. | ||||||
| Support for pre-apprenticeship and apprenticeship pathways. | Occupation framework management. | ||||||
| Workflow & Automation | Sponsor management functionality. | ||||||
| Automated notifications and reminders. | Journeyworker mentor tracking. | ||||||
| Configurable workflows and approval processes. | Communication & Engagement | ||||||
| Task management and assignment functionality. | Text messaging integration. | ||||||
| Automated status updates and alerts. | Surveys and feedback tools. | ||||||
| Data & Reporting | Chat functionality. | ||||||
| Standard and customizable reports. | Analytics & Strategic Planning | ||||||
| Real-time dashboards. | Predictive analytics dashboards. | ||||||
| Placement and completion reporting. | Geographic mapping of employers and opportunities. | ||||||
| Employer engagement reporting. | Faculty & Staff Tools | ||||||
| Student outcome reporting. | Department-level dashboards. | ||||||
| Export capabilities (Excel, CSV, PDF). | Multi-campus management capabilities. | ||||||
| Ability to track KPIs and performance metrics. | Ecosystem Integration | ||||||
| Compliance & Security | Integration with Student Information Systems (SIS). | ||||||
| FERPA-compliant data management. | Integration with CRM platforms – Salesforce & Navigate | ||||||
| Role-based security permissions. | Integration with learning management systems (LMS) – Brightspace | ||||||
| Audit trail of user actions. | Salesforce integration. | ||||||
| Secure document storage. | Handshake integration. | ||||||
| Data backup and recovery processes. | Workday integration. | ||||||
| Single Sign-On (SSO) integration. | LinkedIn integration. | ||||||
| Integration Requirements | Digital credential and badge integration. | ||||||
| API availability for data exchange. | Artificial Intelligence Features | ||||||
| Outlook/Microsoft 365 and Google Workspace compatibility. | AI-assisted employer matching. | ||||||
| E-signature integration (e.g., DocuSign). | AI-generated communication templates. | ||||||
| User Experience | AI-powered student engagement recommendations. | ||||||
| Cloud-based platform. | AI-driven reporting and insights. | ||||||
| Mobile-responsive interface. | Conversational chatbot support | ||||||
| Accessible design meeting WCAG standards. | |||||||
| Configurable user roles for students, faculty, employers, and administrators. | |||||||
| Intuitive user interface requiring minimal training. |
Interrogatories
| ERROR:#VALUE! |
| Request For Proposals (RFP) #NG2607 - Work Based Learning Platform |
| Proposals due: No later than Friday, July 31, 2026 by noon (CT) |
| Company Background and Experience |
| Describe your experience implementing work-based learning platforms for community colleges or higher education systems. |
Provide examples of similar implementations, including client size, scope, and outcomes.
Describe your experience supporting apprenticeship, internship, and other work-based learning programs.
| Platform Functionality |
| Describe how your platform supports the following: |
| Internships |
Registered apprenticeships
Pre-apprenticeships
Job shadowing
Clinical experiences
Service learning
Project-based learning
Describe the process for creating, posting, and approving opportunities.
Explain how administrators review, approve, and monitor activities.
| Student Experience |
| Describe the student user experience from registration through placement completion. |
Explain how students search for and apply to opportunities.
| Explain how students can: |
| Build profiles and resumes |
Upload documents
Track applications
Record hours and milestones
Receive notifications and reminders
Access career readiness resources
Describe any AI-enabled features available to students, including career matching or resume recommendations.
| Employer Experience |
| Describe the employer onboarding process. |
Describe how employers create and manage their profiles and opportunities.
| Explain how employers: |
| Review applicants |
Communicate with students
Evaluate student performance
Track participation metrics
Describe how the platform supports long-term employer relationship management.
| Matching and Recommendation Capabilities |
| Describe how opportunities are matched to students. |
| Explain whether matching algorithms consider: |
| Academic program |
Skills and competencies
Career interests
Geographic location
Availability
Eligibility requirements
Describe any AI or predictive analytics capabilities used in matching.
| Partnership Relationship Management |
| Describe how the platform supports employer relationship management, including: |
| Employer profiles |
Contact management
Interaction tracking
Opportunity history
Partnership outcomes
Account ownership assignment
Describe how the platform prevents duplicate employer records and supports districtwide visibility.
| Work-Based Learning Tracking and Compliance |
| Describe how the platform tracks: |
| Applications |
Placements
Hours worked
Supervisor evaluations
Learning objectives
Completion status
Credentials earned
| Explain how the platform supports registered apprenticeship requirements, including: |
| Related technical instruction tracking |
On-the-job learning hours
Competency tracking
Progress reports
Data and Reporting
Describe standard reports available within the platform.
| Describe dashboard functionality for: |
| College administrators |
Career services staff
Workforce teams
Executive leadership
| Explain the platform's ability to report: |
| Student participation |
Employer engagement
Placement outcomes
Retention rates
Completion rates
Employment outcomes
Equity indicators
Describe ad hoc reporting and report customization capabilities.
| Integrations and APIs |
| Describe available integrations with: |
| Student Information Systems (SIS) |
CRM systems (such as Salesforce)
Learning Management Systems (LMS)
Identity management systems
Career services platforms
| Describe your API capabilities, including: |
| Real-time data exchange |
Available endpoints
Documentation
Authentication methods
Webhooks
Frequency of synchronization
Describe any limitations on integrations or API usage.
| Accessibility and User Experience |
| Describe how the platform meets accessibility requirements, including compliance with WCAG 2.1 AA standards. |
Describe accommodations for users with disabilities.
| Security and Privacy |
| Describe your information security framework. |
| Explain compliance with: |
| FERPA |
SOC 2
ADA
| State privacy requirements |
| Describe: |
| Data encryption practices |
User authentication methods
Role-based permissions
Disaster recovery procedures
Data retention policies
| Implementation and Training |
| Describe your implementation methodology and timeline. |
Identify staffing requirements and responsibilities for both parties.
Describe your training approach for System Administrators
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