5-5 RFP 2027-100 Attachement 6 Past Performance Survey.pdf
PDF 145 KB Posted
- Attached to
- CEO and General Manager Executive Recruitment
- Solicitation number
- RFP 2027-100
- Issued by
- Arizona
About this file
This is a Past Performance Survey form used by the Northern Arizona Intergovernmental Public Transportation Authority, Mountain Line, to evaluate vendor and key personnel performance for procurement and contract award decisions. The survey is designed to be completed by references provided by firms bidding on projects, specifically in this case for a CEO and General Manager Executive Recruitment contract in Arizona. The form collects qualitative and quantitative feedback on the firm or individual's past performance through two sections: an open-ended working relationship assessment and a numerical rating scale.
The survey requests evaluators to assess their relationship with the firm or individual, identify strengths and any problems encountered, and rate performance across five criteria on a scale of one to ten. These criteria include satisfaction with cost of services, communication during the planning stage, quality of training materials, overall meeting of expectations, and likelihood of future contract engagement. Respondents must provide contact information, printed name and title, signature, and the date of completion. The form includes space for attachments if additional documentation is needed to support responses.
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ATTACHMENT 6: PAST PERFORMANCE SURVEY
Name of firm being surveyed: _____________________________________________
Name of firm completing survey: ___________________________________________
Northern Arizona Intergovernmental Public Transportation Authority, Mountain Line, collects past performance information (on firms as well as key personnel) to assist in procuring/awarding projects based on value. The firm/individual listed above has listed you as a reference for a past project they have completed. We would greatly appreciate it if you would take a few moments to complete this survey.
The first half of the survey contains open-ended questions that help us to better understand your working relationship with the individual or firm. The second section of the survey asks for you to rate the individual or firm in several areas based on your past experience.
Section 1: Working Relationship Questions
Please describe your relationship with the firm or individual (types of projects etc.):
(Please feel free to add a document or attachment if there is not enough space below.)
What did you like best about this company or individual? (Please feel free to add a document or attachment if there is not enough space below.)
Did you experience any problems with this company or individual? If so, please describe the situation. Was the problem resolved to your satisfaction? (Please feel free to add a document or attachment if there is not enough space below.)
Section 2: Rating Criteria:
Please rate each of the criteria on a scale of 1 to 10, with 10 representing that you were very satisfied (and would hire the company I individual again) and 1 representing that you were very unsatisfied (and would never hire the company I individual again). Please rate each of the criteria to the best of your knowledge. If you do not have sufficient knowledge of past performance in a particular area, please leave it blank.
NO. CRITERIA UNIT RATING
How satisfied were you with how this vendor met your expectations for cost of services rendered? (1-10)
How satisfied were you with the vendor's ability to effectively communicate with you during the planning? stage of the j t?
(1-10)
What is your overall rating of the training materials used by the individual I vendor? (1-10)
How satisfied were you with the vendor's ability to meet your overall expectations? (1-10)
Rate your likeliness to contract with this firm/individual again. (1-10)
Please provide your phone number and email information for any follow up questions that we might have
Date: ______
Email: _________________________________
Telephone: ______________________
Printed Name and Title of Evaluator:___________________________________
Signature: _______________________________________________________
Thank you for your time and effort in assisting the Mountain Line in this important endeavor.
ATTACHMENT 7: PROPRIETARY AND/OR CONFIDENTIAL INFORMATION
File details come from the government source that posted it. Updated .