RFP-ATTACHMENT_A_(Past_Performance_Questionnaire).pdf

Design Build – FAA Elevator Modernization

Soliciation #47PM0218R0001

ATTACHMENT A

PAST PERFORMANCE QUESTIONNAIRE

OFFEROR: __________________________________________________________ Date___________

Referenced Project: _________________________________________________________

Name of Reference:___________________________________________________________________

Company/Agency:________________________________e-mail________________________________

What was your role?:___________________________________________________________________

How long were you associated with the effort? _________years ____________months

Contract and type: _______________________________________________________

Award amount:__________________________________________________________

Final amount:___________________________________________________________

Completion Date:________________________________________________________

Describe the scope:____________________________________________________________________

Did the project contain any of the following characteristics?

CHARACTERISTIC YES NO

Included 15 or more traction elevators

Included a follow-on maintenance and call back service contract of at least three (3) years.

Included fire recall replacement, electrical service revisions/ upgrades, and emergency power interface, all in support of elevators

The total elevator project construction cost at award was at least $10 million

The elevator project was performed in an occupied and functioning building.

Questions:

1. What was the actual work performed by the contractor? Who was the Project Manager on the project?

Comments:__________________________________________________________________________

INSTRUCTIONS: For Questions 2 through 7: Using the following scale and definitions of 0-4 please rate the following questions.

4 = EXCEPTIONAL – Exceeded all aspects of performance standards 3 = VERY GOOD – Exceeded some performance standards 2 = GOOD - Met all performance standards 1 = FAIR – Only met some performance standard 0 = UNSATISFACTORY- Did not meet any performance standards

2. Did the contractor ensure that the finished product met your requirements as set forth in the scope of work? Did the management cooperate with the administration of routine matters and unexpected difficulties?

Rating: ________

Comments: __________________________________________________________________________

3. Did the contractor demonstrate adequate technical knowledge for the referenced project?

4. How effective was the contractor in identifying and resolving potential problems?

5. Rate the contractor’s performance with difficult and complicated aspects of the project.

6. Rate the contractor’s responsiveness to client, customer and project team.

7. Rate the contractor’s overall management of the project.

Rating: ________

Comments: __________________________________________________________________________

8. If you had a choice, would you contract with the contractor again? Why or Why not?

9. What are the company’s strong points, or what did you like about them?

10. What are the company’s weak points and what do you like least about them?

11. In summary what word would you choose to describe the quality of their services and overall performance?

_____ EXCEPTIONAL – Exceeded all aspects of performance standards

_____ VERY GOOD – Exceeded some performance standards

_____ GOOD - Met all performance standards

_____ FAIR – Only met some performance standard

_____ UNSATISFACTORY- Did not meet any performance standards