40DHHS-S3626 20251229073403853.pdf

This is a Request for Proposal (RFP) issued by the South Dakota Department of Health and Human Services (DHHS) for statewide mental health crisis services. The procurement seeks a qualified vendor to provide comprehensive crisis intervention and stabilization services across South Dakota, including crisis hotline operations, mobile crisis teams, and crisis stabilization facilities. The RFP requires responses to address service delivery models, staffing qualifications, response times, and integration with existing mental health infrastructure. The proposal submission deadline is December 29, 2025, at 2:00 PM Central Time. A mandatory pre-bid meeting is scheduled to allow prospective bidders to gain clarification on requirements and tour relevant facilities. Contract award is anticipated in early 2026, with the initial contract term extending three years from the effective date, with options for two additional one-year renewals at the state's discretion.

Pricing shall be submitted on a fee-for-service basis with detailed cost breakdowns for each service component, including hourly rates for crisis intervention staff, monthly operational costs for facilities, and call center management fees. The state anticipates funding this contract through a combination of federal Mental Health Block Grant funds and state general revenue appropriations. Preference may be given to incumbent providers demonstrating service continuity and established relationships with regional healthcare systems. Bidders must demonstrate financial stability, appropriate licensing and certifications for all proposed staff, and documented experience providing crisis mental health services in rural and underserved populations. The contract includes performance metrics related to response times, crisis resolution rates, and customer satisfaction measures that will be monitored throughout the contract term.