3-A. Bonfire Procurement Portal Instructions.pdf
PDF 179 KB Posted
- Attached to
- On-Call Concrete Maintenance and Repair Services
- Solicitation number
- FY26-RFP-21
- Issued by
- Mecklenburg County, Charlotte City, North Carolina
About this file
This document contains procurement portal instructions issued by the City of Charlotte, North Carolina, for vendors submitting responses to the On-Call Concrete Maintenance and Repair Services solicitation for Charlotte Water. The instructions specify that all solicitation questions must be submitted electronically through the Vendor Discussions section of the Bonfire procurement portal at https://charlontenc.bonfirehub.com. Vendors are required to submit all responses electronically via the same portal under the respective project listing, with submissions uploaded, submitted, and finalized prior to the posted project deadline. The City of Charlotte strongly recommends that vendors allow at least one week prior to the deadline to complete the uploading and submission finalization process, as large document uploads may require extended time depending on file size and internet connection speed.
The portal supports access through Microsoft Edge, Google Chrome, and Mozilla Firefox browsers, with both Javascript and browser cookies required to be enabled for proper functionality. Vendors requiring technical support can access Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, contact the Bonfire support team at Support@GoBonfire.com, or call 1-800-354-8010. Bonfire also offers a five-minute vendor training video on registration and submission procedures available through their support website to assist vendors in understanding the portal navigation and submission requirements.
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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS
QUESTIONS
All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.
SUBMISSION INSTRUCTIONS
All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.
Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The
City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.
BROWSERS
The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.
SUPPORT
For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us
Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.
To get started with Bonfire, watch this five-minute training video:
Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-
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