3-696-IT-26-O003 ITS Solicitation Notice Form.pdf

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Attached to
Inmate Technology System
Solicitation number
696-IT-26-O003
Issued by
Texas

About this file

This is a solicitation notice from the Texas Department of Criminal Justice (TDCJ) for an Inmate Technology System provider. The TDCJ is requesting offers from qualified providers to install, operate, and maintain an integrated system encompassing Inmate Telephone Service, Inmate Tablet Service for eligible inmates, and Digital Mail and eMessaging services. The solicitation (Number 696-IT-26-O003) was issued on July 31, 2026, and applies to multiple class and item codes (204-53, 204-54, 209-28, 838-83, 839-86, 915-76, 915-77, 915-97, 920-05, 946-10, 946-49). The contract base period runs for approximately seven years from the date of signature through August 31, 2034, with an option for renewal extending the potential contract duration to thirteen years. All necessary personnel, supervision, infrastructure, software, hardware, programming, equipment, materials, supplies, training, and transportation are to be provided by the contractor at no cost to TDCJ.

Respondents must meet minimum qualifications including a demonstrated three years of experience in the requested project work. Solicitation documents are available on the TDCJ Procurement Portal at https://tdcj.bonfirehub.com/portal, requiring vendor registration for access. Interested parties unable to access solicitation materials may request assistance through support.bonfire@eunasolutions.com or Euna Procurement's Vendor Knowledgebase. The contract is subject to the availability of appropriated funding, though specific pricing terms, set-aside provisions, and funding amounts are not detailed in this notice document.

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1-696-IT-26-O003.pdf PDF
2-696-IT26-O003 Exhibit J.2.pdf PDF

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Our mission is to provide public safety, promote positive change in offender behavior, reintegrate offenders into society, and assist victims of crime.

Contracts and Procurement

Two Financial Plaza, Suite 703 Huntsville, Texas 77340

(936) 437-3824 www.tdcj.texas.gov

T e xa s D e p a r t m e n t o f C r im i n a l J u s t i c e

Bobby Lumpkin

Executive Director

July 30, 2026

NOTICE

ATTN: INMATE TECHNOLOGY SYSTEM PROVIDERS

CLASS/ITEM: 204-53, 204-54, 209-28, 838-83, 839-86, 915-76, 915-77, 915-97, 920-05, 946-10, 946-49

Solicitation No.: 696-IT-26-O003 Approximate Issue Date: July 31, 2026

The Texas Department of Criminal Justice (TDCJ) hereby provides notice of a Request for Offers from all interested and qualified providers of an Inmate Technology System.

The TDCJ has established the following criteria as minimum Respondent (business entity) qualifications to be eligible to submit an offer to this solicitation:

1. The Respondent must possess a minimum of three years of experience in the requested project work.

The TDCJ requires a Contractor to provide all necessary personnel, supervision, infrastructure, software, peripheral components, programming, hardware, equipment, materials, supplies, training, transportation, and services required to support all software and hardware related to the instillation, operation, and maintenance of an Inmate Telephone Service and Inmate Tablet Service for Eligible Inmates, and Digital Mail and eMessaging services, at no cost to the TDCJ.

The Contract Term is expected to include a Base Period of approximately seven years (Upon Signature of Both Parties through August 31, 2034), subject to the availability of appropriated funding. The Department may exercise its option to renew Services for a potential Contract duration of 13 years.

Solicitation information and documents will be issued and can be found on the TDCJ Procurement Portal located at https://tdcj.bonfirehub.com/portal upon posting. Respondents must register to access the portal.

If a Respondent is unable to download the Solicitation or Amendments please submit a written request, noting the Solicitation number, to support.bonfire@eunasolutions.com or visit Euna Procurement’s Vendor Knowledgebase at https://customer.eunasolutions.com/public/s/knowledge-base/bonfire-hub.

If you received this announcement for a class and item which does not pertain to your business, please modify your existing CMBL profile at https://comptroller.texas.gov/purchasing/vendor/registration /modify.php.

http://www.tdcj.texas.gov/ https://tdcj.bonfirehub.com/portal mailto:support.bonfire@eunasolutions.com https://customer.eunasolutions.com/public/s/knowledge-base/bonfire-hub https://comptroller.texas.gov/purchasing/vendor/registration%20/modify.php https://comptroller.texas.gov/purchasing/vendor/registration%20/modify.php

Texas Department of Criminal Justice

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