237th and 941st Post-Deployment YR PWS.pdf

Ver. June 2021

PERFORMANCE WORK STATEMENT (PWS)

FOR

237th & 941st Post-Deployment Yellow Ribbon Event

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to provide, meals, parking, and conference space as described in the PWS.

1.1.1 Reserved

1.2 Background: The New Hampshire Army National Guard requires meals, childcare, and event space to host a Yellow Ribbon event for service members and their families.

Approximately 200-250 parking spaces will be required. The event will take place on 2 March 2024. Facilities will be located within 30 miles Concord, NH.

1.3 Period of Performance (PoP): The period of performance will be 0700hrs to 1700hrs on Saturday, 2 Mar 2024.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0700 and 1700hrs except on recognized US holidays. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: Telework is not authorized. The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Reserved

1.4.1.3 Reserved

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Reserved

1.4.5 Reserved

1.4.5.1 Reserved

1.4.5.1.1 Reserved

1.4.5.1.2 Reserved

1.4.5.1.3 Reserved

1.4.5.1.4 Reserved

1.4.5.1.5 Reserved

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1.6 Reserved

1.4.5.2 Reserved

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the KO within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html.

1.4.5.4 Reserved

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.6.1 Reserved

1.4.5.6.2 Reserved

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Reserved

1.4.5.8 Reserved

https://jko.jten.mil/courses/atl1/launch.html

1.4.5.8 Reserved

1.4.5.9 Reserved

1.4.5.9 Reserved

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Reserved

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved

1.4.6 Reserved

1.4.6.1 Reserved

1.4.6.1.1 Reserved

1.4.6.1.2 Reserved

1.4.6.1.3 Reserved

1.4.6.2 Reserved

1.4.7 Special Qualifications: The contractor shall ensure all employees possess all required licenses for operating childcare used in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.) The government will provide the contractor 24-hour notice of any change in attendance numbers to allow for adjustment of required childcare providers.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the

Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the KO to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Reserved

1.4.10.1 Reserved

1.4.11. Reserved

1.4.12 Reserved

1.4.13 Reserved

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification

DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): None

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The Contractor shall provide meals, childcare, and conference space to accommodate attendees and their dependents. The event will be held from 0700-1700hrs on Saturday, 2 Mar 2024. All facilities must be located within the geographical boundaries of New Hampshire and shall be handicap accessible. Finally, the contractor shall furnish all supervisory and labor staff required to accomplish all work associated with the performance of this contract.

5.1 Registration area with furniture & amenities: The Contractor shall provide a registration area, in the vicinity of the conference space, with the following furniture and amenities:

5.1.1 : Three (3) six-foot tables placed in the lobby to support registration on the morning of 2 Mar 2024/ Tables shall remain in place from 0700 to 1700hrs on the day of the event.

5.1.2 The contractor shall provide eight to ten (8-10) tables outside or near the registration and function rooms to families from 0700 to 1700hrs on Saturday, 2 Mar 2024. Each table shall include chairs. Wastebaskets must be available throughout the area.

5.2 Conference/Function Room Space: The contractor shall provide four function rooms on the day of the event. Each function room shall be equipped with sufficient quantities of water, glasses, pens, notepads, and wastebaskets as follows:

5.2.1 Function room #1: Function room #1 shall be the main room. Space must be sufficient to accommodate up to two hundred (200) people per chalk (am/pm chalk).

This space will need to have approximately 25 (25) six-foot tables for resources throughout the room. Each of these tables must have two chairs. The space must also have approximately 20 round tables for guests covered by tablecloths and with chairs.

The room shall contain one (1) or two (2) 6’x8’ screens (2 preferred), one (1) or two (2) projectors, a land-line internet connection, and one (1) speaker system. All equipment must be set up NLT 0700hrs on Saturday, 2 Mar 2024 and remain functional until 1700hr that day.

5.2.2 Function room #2: Function room #2 must be able to accommodate up to twenty

(20) youths. This room shall contain four to six tables, access to in-room, or nearby bathrooms, set up NLT 0700 to 1700hrs on Saturday, 2 Mar 2024.

5.2.3. Function room #3: Function room #3 must be able to accommodate twenty

(20) children from 0700 to 1700hrs on Saturday, 2 Mar 2024. This room shall include in-room or nearby bathrooms, at least two (2) tables, a refrigerator, blankets, pillows, and multiple pack and plays.

5.2.4 Function room #4: Function room #4 must be able to accommodate up to seventy-five (75) adults at tables from 0700 to 1700hrs on Saturday, 2 Mar 2024. The room shall contain at least one (1) 6’x8’ screen, one (1) projector, and one (1) speaker system.

5.3 Meals: The contractor shall provide meals as follows for four hundred (400) adults and up to fifty (50) children on Saturday. Preferably, meals will be served in the dining room and not in function room #1 during the event. All meals shall fall within per diem rates and be tax exempt. See Technical Exhibit #1 for a complete list of requested menu items.

5.3.1 The meal schedule is as follows:

5.3.1.1 Light Breakfast Buffet for two hundred (200) adults and twenty-five (25) youths/children from 0900 to 1000hrs on Saturday, 2 Mar 2024.

5.3.1.2 Light Lunch Option for two hundred (200) adults and twenty-five (25) youths/children from 1300 to 1400hrs on Saturday, 2 Mar 2024.

5.3.1.3 Snacks, water, and juice for up to fifty (50) children and youths on Saturday, 2 Mar 2024.

5.3.2 The contractor shall ensure that all food handlers adhere to all applicable health and safety regulations.

5.3.3 The contractor shall be advised that Government may adjust meal schedule time schedule as needed. The Government shall provide the contractor with 24-hour notice of any serving time adjustments.

5.3.4 The Government shall notify the contractor of any dietary considerations such as nut, gluten, soy, or dairy allergies no later than seven (7) days prior to the event.

5.4 Parking: The contractor shall provide free parking for up to two hundred fifty (250) attendee and staff vehicles for the duration of the event. Parking shall be available and easily accessible.

5.5 Childcare: Childcare may be provided on-site or at a nearby licensed childcare center.

However, the location must allow parents and guardians immediate access to their children throughout the duration of the Yellow Ribbon event.

5.5.1 At least two childcare providers must be present regardless of the number of children in attendance.

5.5.2 The provider-to-child ratios and group sizes are maintained IAW state licensing regulations. The government will provide the contractor 24-hour notice of any change in attendance numbers to allow for adjustment of required childcare providers.

5.5.3 Childcare providers must meet state and DoD requirements for the provision of childcare services within a military-sponsored or sanctioned childcare program. The contractor will obtain proof of the provider’s current license and credentials before the childcare begins.

5.5.4 If using paid childcare providers, then the providers must meet at least one of the following requirements:

1. Childcare providers must currently be employed by a childcare center licensed by the state or be licensed by the state to run a family childcare home.

2. Childcare providers will hold a Child Development Associate Credential awarded by the Counsel for Professional Recognition.

3. Childcare providers will hold an associate’s degree or higher in Early Childhood Education or Child Development IAW references CNGB Instruction 1801.1 Yellow Ribbon Reintegration Program and Child Care Aware of America http://www.naccrra.org/military-families/army/provider-requirements-documentation

5.5.5 Contractor will comply with FAR 37(d) 37.103 para (d) criminal background checks -----

Ensure that contracts for childcare services include requirements for criminal history background checks on employees who will perform childcare services under the contract in accordance with 42 U.S.C. 13041, as amended, and agency procedures. In addition, all employees of the company supporting the event must be fingerprinted and CPR and First Aid certified.

5.5.6 Childcare providers must provide secure check-in (with attendance list report, sign in, sign out, require ID checks, etc.) to ensure safety of the children and will present a security plan with the quote.

5.5.7 Childcare providers will collect emergency contact information, any information about disabilities, impairments, allergies, or special instructions, and any other information to ensure the parents can be reached in an emergency.

5.5.8 Childcare providers must stay until every child has been picked up. The scheduled ending time is tentative.

5.5.9 Childcare providers will ensure activities and media are age appropriate for the children engaging in, or able to witness the actives and media.

5.5.10 Childcare providers staff will ensure that all children are continually accounted for during the day and any child leaving the room will be accompanied by a staff member http://www.naccrra.org/military-families/army/provider-requirements-documentation

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

AR 530-1

Operations Security

09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 525-13

Antiterrorism

12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

CNGB Instruction – Yellow Ribbon Reintegration Program

06/09/2014 Chief of the National Guard Bureau Instruction 1801.01, Yellow Ribbon Reintegration Program

(ng.mil) Childcare Aware of America 2022 http://www.naccrra.org/militaryfamilies/army/provide r-requirements-documentation https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://www.defensetravel.dod.mil/site/travelreg.cfm http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx https://www.ngbpmc.ng.mil/Portals/27/Publications/cngbi/CNGBI%201801_01%2020140625_extended_20200701.pdf?ver=2019-10-29-151753-220 https://www.ngbpmc.ng.mil/Portals/27/Publications/cngbi/CNGBI%201801_01%2020140625_extended_20200701.pdf?ver=2019-10-29-151753-220 https://www.ngbpmc.ng.mil/Portals/27/Publications/cngbi/CNGBI%201801_01%2020140625_extended_20200701.pdf?ver=2019-10-29-151753-220 http://www.naccrra.org/militaryfamilies/army/provider-requirements-documentation http://www.naccrra.org/militaryfamilies/army/provider-requirements-documentation

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.3 AT Level 1

Awareness Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

KO

5.3 Childcare

providers proof of licensure, CPR, and First Aid certifications.

Provide within 15 calendar days prior to the Period of

Performance

1 Electronic Submission

KO