2026 REBRAND SHELTER AND GUARD HOUSE.pdf

REQUEST FOR PROPOSAL (RFP)

2026 Rebranding Shelters & Gate/Guard

House

ISSUED: Oct. 26, 2026

RESPONSES DUE: Nov. 23, 2026

CONTACT: William Glant wglant@ind.com

TABLE OF CONTENT

Introduction, Schedule of Events & RFP Submission

Content of Submissions and Qualifications

Submission Instructions

General Conditions, Instructions and Information

Responsiveness Criteria

Pricing

References

EXHIBITS

E-verify Certificate

Sample Services Agreement

Conflict of Interest (provided by IAA) must be submitted

Business Information Document (provided by IAA) must be submitted

Signed copy of this document must be submitted

Shelter and Gate/Guard House Graphics

INTRODUCTION, SCHEDULE OF EVENTS, & RFP SUBMISSION

Because this procurement involves a service, the Indianapolis Airport IAA (“IAA”) is not required by law to go through or engage in any competitive process whatsoever for identifying and selecting a person or entity to perform the work. Notwithstanding, the IAA believes that it is important to have open and fair competition for these business opportunities whenever reasonably possible under the circumstances.

Accordingly, the IAA is hereby issuing this Request for Proposal (RFP) to give interested persons and entities the opportunity to be considered for this service contract. The IAA reserves the right to make the final determination of quality and performance. Successful Respondent(s) will furnish labor, material, and equipment necessary to perform professional security services. The IAA intends to award this service to one respondent but reserves the right to divide the service to more than one respondent if it deems beneficial to the IAA. It is the Respondent’s responsibility to become familiar with the actual properties identified in this RFP. Prior to submitting a response to this RFP the Respondent shall personally visit the site(s) of the Work Area and become thoroughly familiar with the work boundaries, nature, and character of the Work to be performed and the kind of equipment that may be needed to accomplish the Scope of Work.

This RFP is being issued by the IAA in order to solicit expressions of interest and information from qualified persons or entities who wish to be considered as a provider of the services described herein.

Thus, qualified persons or entities with such an interest (the “Respondents”) are invited to respond to this

RFP.

This RFP is intended to provide pertinent information to the IAA so that it may evaluate the experience and qualifications of the Respondents to perform the desired work. The selection of a service provider, and whether to award a service contract, are entirely within the IAA’s exclusive judgment and sole discretion.

SCHEDULE OF EVENTS

RFP Date of Issue in PlanetBids Oct. 26, 2026

Written Questions Due [via PlanetBids] Nov. 6, 2026, 5:00 pm local time

Responses to Written Questions Posted [via Addendum in PlanetBids] Nov. 13, 2026, 5:00 PM local time

RFP Proposals Due in PlanetBids Nov. 23, 2026, 2:00 PM local time

Contract Award Week of Dec. 14th Estimate , 2026

The IAA is seeking responses from person(s) and entities having the qualifications and expertise to provide product and services defined within the Scope of Work. The services are expected to begin on or after the effective date of a fully executed contract or purchase order. The IAA may select multiple suppliers to perform these services.

RFP Submission Instructions

PlanetBids

The IAA uses a web‐based solicitation management system, PlanetBids, which is located on the Indianapolis Airport’s website at https://www.indianapolisairport.com/business/do‐business‐at‐the‐ airport. Your company must be a registered vendor to download documents, submit questions, save a draft of your electronic bid and to submit your electronic bid response to the solicitation. Registered vendors must download ALL documents and attachments and acknowledge ALL addendum, accept company messaging and pass validations prior to submitting an e‐bid. Please refer to our website or when in PlanetBids the Support “?” icon on the main screen for answers to general questions as well as further instructions on completing the vendor registration. Should you have additional questions, feel free to contact the Procurement Department via e‐mail at PBsupport@ind.com (preferred) or 317‐487‐5522.

All requested materials are to be submitted via the PlanetBids web site:

https://www.indianapolisairport.com/business/do‐business‐at‐the‐airport .

Submission

Any person or entity desiring to respond to this solicitation should provide a submission to the IAA as described herein. Proposals must be submitted electronically via our eProcurement system, PlanetBids, as stated in the above section. Submissions should be presented as 8½ x 11‐inch documents and be 10 pt. type with margins at a minimum of 1 inch with a twenty-page limit. Appendices are permitted if clearly labeled and will not be included as part of the 20‐page page limit.

For a submission to be timely submitted under this solicitation, it must be fully received by the PlanetBids server used by the IAA and date stamped by the server no later the date and time defined within the

SCHEDULE OF EVENTS. Submissions received after the foregoing Due Date & Time will not be considered by the IAA and will not be accepted in PlanetBids, so allow yourself plenty of time to fulfil all requirements and upload your proposal and other required documents if applicable to this solicitation. Waiting until the last minute to upload may result in your missing the submittal deadline. Note that you must be a registered vendor to download ALL documents and attachments, acknowledge ALL addendum, accept company messaging and pass validations prior to submitting the electronic bid response. Upon successful submission of an electronic bid, a confirmation with a date/time stamp and confirmation number will be issued by PlanetBids. If you do not receive confirmation, your bid has not been submitted. If the IAA issues an addendum after you have submitted an electronic bid response with confirmation, you will be notified that your electronic bid response is now invalid, and you must acknowledge the addendum and resubmit.

The IAA shall have the right to extend the date for the receipt of responses and all other dates set forth in this RFP. The IAA has the right to increase, decrease and adjust the scope of services hereunder, as is determined to be in its best interests.

http://www.indianapolisairport.com/business/do http://www.indianapolisairport.com/business/do mailto:PBsupport@ind.com

Scope of Work for Shelter & Guard House Wrap

1. Design and Consultation

• The Indianapolis Airport Authority (IAA) will define the look

• Tasks: Successful Respondent discuss goals, gather brand guidelines (logos, colors, fonts), measure the vehicle, and create digital layout proofs.

• Deliverable: Successful Respondent will provide design proof.

2. Preparation and Cleaning

• Successful Respondent will ensure vinyl sticks smoothly.

• Tasks: Wash the shelters, remove dirt, and remove parts like door handles, lights, or old decals.

• Deliverable: Bare, clean shelter ready for the wrap.

3. Production and Printing

• Successful Respondent will create the physical wrap.

• Tasks: Print the design onto high-grade vinyl using large printers and apply a protective laminate.

• Deliverable: Laminated graphic panels.

4. Installation

• Successful Respondent will apply the wrap to the shelters.

• Tasks: Place the vinyl, use heat guns to stretch it over edges, squeegee out air bubbles, and trim edges.

• Deliverable: Fully wrapped shelter.

5. Post-Installation Inspection and Delivery

• Objective: Confirm quality and shelter walls are complete.

• Tasks: Check for lifted edges and air bubbles. Reinstall removed parts.

• Deliverable: Finished, inspected shelters

SERVICE TO BE PERFORMED:

ASSUMPTIONS:

• Work will be completed during regular business hours.

• Provider will provide all labor and material needed to support installation.

• A point of contact (POC) will be provided to the contractor for any design questions/changes & coordination of the exact wording to be utilized on each sign.

• Any design changes will be red-lined and returned to Provider for documentation. Changes will be discussed and approved by IAA prior to work commencement on any sign in question.

• This work will not begin until the weather permits. Most likely April/May timeframe.

DO YOU AGREE TO COMPLY WITH THE PRODUCT SPECIFICATONS AND SCOPE OF

WORK?

YES: _________ NO: ________ INITIALS: ___________

ANY EXCEPTIONS TO THE PRODUCT SPECIFICATIONS AND SCOPE OF WORK MUST BE

NOTED WITHIN THE BID EXCEPTION

TERMS REQUIRED BY THE INDIANAPOLIS AIRPORT AUTHORITY

INSURANCE: If the Respondent will perform services on the IAA’s property and before commencing the work hereunder, Respondent shall pay for (as part of the cost of the work), and shall keep in full force and effect during the entire term hereof, insurance issued by a company satisfactory to the IAA, having an A.M. Best Rating of “A-” or better, a “Stable Outlook” (indicating that the entity/issuer or security is experiencing stable financial and market trends and that there is a low likelihood the entity/issuer or security’s Best Credit Rating will change over an intermediate period). Respondent shall also maintain in force during the performance of such services insurance for not less than the following:

1. Worker's Compensation Insurance. RESPONDENT shall file with the IAA a certification that RESPONDENT carries Worker's Compensation Insurance in the sum as required by Indiana law. RESPONDENT shall at a minimum increase its Employers’ Liability limit to $500,000 Each Accident, $500,000 Disease – Each

Employee, and $500,000 Disease – Policy Limit.

2. Bodily Injury and Property Damage. RESPONDENT shall file with the IAA copies of completed Certificates of

Insurance, as evidence that RESPONDENT carries adequate insurance, satisfactory to the IAA, to provide protection against all claims for damages to public or private property, and for bodily injury and/or death to persons, arising out of and during the performance of the Contract, and to protect IAA's premises on or near the location on which construction operations are to be performed. The IAA, the Engineer, and the Construction Managers, and their respective officers, directors, employees, representatives and agents shall be named as an “additional insured”, which includes both “premises liability coverage as well as products and completed operations coverage.” RESPONDENT shall also provide the proper endorsement(s) and policy corresponding to

RESPONDENT naming the IAA, the Engineer, and the Construction Managers, and their respective officers, directors, employee, representatives and agents as an “additional insured.”

a. Bodily Injury and Property Damage Other Than Automobile. Unless otherwise specifically required by provisions in the proposal, the minimum limits of property damage and bodily injury liability covering each contract shall be:

Indianapolis International Airport (IND)

$5,000,000 per occurrence for work outside the Airport Operations Area (AOA)

$10,000,000 per occurrence for work inside the Airport Operations Area (AOA)

Reliever Facilities: Metropolitan (UMP), Indianapolis Regional (MQJ), Eagle Creek (EYE), Hendricks County (2R2) & Heliport (8A4)

$3,000,000 per occurrence for work outside the Airport Operations Area (AOA)

$5,000,000 per occurrence for work inside the Airport Operations Area (AOA)

b. Comprehensive Automobile Liability Insurance

Includes coverage for any vehicle owned by the entity or used for the benefit of the operation on airport (including, but not limited to, all owned, non-owned, hired, licensed or unlicensed, vehicles or leased vehicles, and providing automatic coverage for newly acquired vehicle, covering Bodily Injury (including death) and Property Damage Liability with a combined single limit of not less than the limits set forth below:

Indianapolis International Airport (IND)

$5,000,000 per occurrence for work outside the Airport Operations Area (AOA)

$10,000,000 per occurrence for work inside the Airport Operations Area (AOA)

Reliever Facilities: Metropolitan (UMP), Indianapolis Regional (MQJ), Eagle Creek (EYE), Hendricks County (2R2) & Heliport (8A4)

$3,000,000 per occurrence for work outside the Airport Operations Area (AOA)

$5,000,000 per occurrence for work inside the Airport Operations Area (AOA)

c. Umbrella or Excess Liability.

In lieu of the total limits of liability being provided under the primary Commercial General

Liability and Automobile Liability insurance, the entities or outside parties may provide the liability limit specified by means of a combination of primary and Umbrella/Excess Liability insurance. The Umbrella/Excess Liability coverage must be as broad as or broader than the primary insurance policies.

If Umbrella policies are utilized to meet any limits as prescribed above, all applicable Umbrella policies are required to be endorsed to meet the requirements of coverage as outlined for

Worker’s Compensation, Automobile Liability, and Commercial General Liability.

d. Professional Liability. RESPONDENT shall also provide coverage of no less than $2,000,000.00 in coverage for professional liability related to any design related activities connected with you SOW.

The Respondent shall furnish the IAA certificates evidencing the insurance coverage's before providing any service under this purchase order or contract. Each of the certificates shall provide that the coverage will not be canceled until at least thirty (30) days after written notice has been given to the IAA. (See Example of Certificate of Insurance) Further, the successful Respondent warrants that it, its subcontractors, and their respective agents, representative and employees shall comply with all applicable IAA site policies while on IAA property, including but not limited to safety and substance abuse policies.

The Coalition for Construction Safety (CCS), COATS, IUCRC, IBEW, or ISPTA are acceptable cards proofing drug testing accepted by the IAA. An updated copy of IAA safety and substance abuse polices are attached as an Exhibit.

INDEMNIFICATION: The Respondent agrees to defend, indemnify, and hold harmless IAA, its directors, officers, agents, and employees from and against any and all claims, demands, losses, and expenses, including attorney fees, resulting from or arising out of suits, claims or demands by reason of injury or death of any person(s) or damage to any property attributable to the negligent or willful acts or, omissions of the Respondent, its subcontractors, and their respective officers, agents or employees, except to the extent such claims or losses are due to the gross negligence of IAA, its employees or agents.

LIEN: The Respondent agrees and warrants that no mechanics liens shall attach to IAA property by virtue of the Respondent’s default in paying its employees, material men or any approved subcontractors.

WARRANTY: The Respondent warrants that the services will be executed in accordance with IAA’s purchase order, all applicable federal, state and local laws, codes, and regulations, and all requirements applicable to IAA’s property. The Respondent shall procure at its own expense all permits and licenses required for the performance of the services and shall arrange for all required inspections.

The Respondent shall guarantee the design, quality and workmanship of all material or equipment furnished, including the individual parts thereof, to be the best of their respective kinds and suitable for the purposes intended. Notwithstanding final acceptance by IAA, if within one (1) year from the date of commercial operation of any equipment furnished by the Respondent, whichever occurs later, said material or equipment is or becomes defective or inadequate, upon notice to the Respondent, it shall be promptly replaced or repaired, whichever is deemed appropriate by IAA, by and at the sole expense of the Respondent, and at the IAA site if necessary to expedite the work. The warranty on repaired or replaced material or equipment provided by the Respondent shall not expire to one (1) year from the date of completion of the Respondent’s corrective action. Unless IAA directs otherwise, The Respondent further warrants that all materials or equipment utilized in the services will be new.

OWNERSHIP OF DOCUMENTS: All drawings, specifications, magnetic or electronic media, calculations, and other documents, including, without limitation, software, resulting from performance of the services shall be the property of IAA and shall be delivered to IAA upon the earlier of the completion of the services, the termination or suspension of the services, or the written request of the IAA.

NONDISCLOSURE: The Respondent shall not disclose any information concerning IAA’s RFP or any contract of sale resulting from IAA’s acceptance of a Respondent’s RFP including its existence, without the prior written consent of the IAA.

OWNERSHIP OF PRODUCT DURING SHIPMENT: IAA requires FOB Destination as the shipping terms when the Respondent specifies the carrier.

NONDISCRIMINATION: Pursuant to IC 22-9-1-10 and Civil Rights Act of 1964, the Vendor/Contractor and its Agents, if any, shall not discriminate against any employee or applicant for employment, to be employed in the performance of this Agreement, with respect to hire, tenure, terms, conditions or privileges of employment or any matter directly or indirectly related to employment, because of race, religion, sex, disability, national origin, ancestry, or status as a veteran. The Vendor/Contractor, and its subcontractor(s), if any, shall comply with all applicable affirmative action reporting requirements. Breach of this covenant may be regarded as a material breach of this Agreement.

TERMS OF PAYMENT: Terms of payment shall be 30 days from the invoice review and acceptance by IAA Project Management. IAA will not pay any interest due on past due invoices.

DO YOU ACCEPT THESE TERMS AND CONDITIONS? ANY EXCEPTIONS TO THE TERMS MUST

BE NOTED WITHIN THE BID EXCEPTION

YES: _________ NO: ________ INITIALS: ___________

Selection Process

Review of Submittals and Other Matters

The IAA encourages that Respondents be concise in their written submittals. Submittals may include data specific details, diagrams, drawings and/or photos.

The IAA reserves the right to make inquiries, to ask for further information, or to take any other action to determine Respondent’s capability and functionality to perform in accordance with the RFP.

Cancellation of Project

The IAA may, at any time and for any reason prior to award, cancel this RFP, in whole or in part, and reject all responses.

Negotiation and Award

The IAA will negotiate contractual terms and conditions with successful Respondent(s) until the parties reach agreement. The IAA may choose to negotiate with more than one Respondent based on one or more submittals to this RFP.

Furthermore, the IAA reserves the right to select and award to any Respondent(s) that it deems, in its sole business judgement and discretion, is the most qualified to perform the Scope of Work. If an impasse occurs, negotiations with that Respondent shall be formally terminated in a written notice sent to the Respondent.

General Conditions, Instructions and Information for Respondents

Inquiries/Interpretations

All Respondents shall carefully examine the RFP documents. Any and all inquiries pertaining to this RFP must be submitted electronically through PlanetBids. Note that you must be a registered vendor to submit a question electronically in PlanetBids related to this RFP. The deadline for submitting inquiries is

Based on date and time provided within the SCHEDULE OF EVENTS. The IAA reserves the right to determine whether or not to respond to any inquiries. If responses are provided by the IAA, the responses will be written.

Written responses will be issued via Addendum and will be available on the PlanetBids system under the tab titled “Addenda & Emails” on or before date defined within the SCHEDULE OF EVENTS. The IAA will not be responsible for any oral instructions and/or comments made by any employee(s) of the IAA or persons under contract with the IAA regarding the RFP or contract negotiations. Therefore, you are not to contact any other IAA staff member or any other person or entity working for the IAA; if you do, you may be disqualified from further consideration for a contract under this RFP.

Addenda

The IAA will post addenda information on the IAA’s PlanetBids system under the tab titled “Addenda & Emails”. All Respondents are encouraged to check the IAA’s web site as well for any updated information regarding the RFP. (https://www.indianapolisairport.com/business/do- business-at-the-airport) The failure to review addenda could result in the Respondent submitting inaccurate or incomplete information in the Request for Proposal (RFP), which may render the Request for Proposal (RFP) as non‐responsive.

Response Preparation Costs

Neither the IAA nor its representatives shall be liable for any expenses incurred in connection with the preparation of a response to this RFP. Respondent understands that this RFP does not constitute an offer to enter into an agreement or a contract between the Respondent and the IAA.

Accuracy of Response Information

The Respondent agrees that any false, inaccurate, misleading, exaggerated, or incorrect information provided as part of their submittal could be deemed inappropriate and/or non‐responsive and may be disqualified from further consideration.

http://www.indianapolisairport.com/business/do-

Confidential and Proprietary

Respondents are advised that materials contained in proposals are subject to the Indiana Access to Public

Records Act, IC 5‐14‐3 et seq., and may be viewed and copied by any member of the public, including news media and competitors, once a Respondent has been selected and executed a contract with the IAA.

If a Respondent provides proprietary data/material to the IAA in connection with this RFP, and if said

Respondent requests, in writing to IAA, that such proprietary data/material not be disclosed by the IAA to any third person or entity under the Indiana Access to Public Records Act, Indiana Code § 5‐14‐3, then, in such event, the proprietary data/materials should be clearly marked/stamped “Confidential”.

The Respondent must also specify which statutory exception provision applies. The IAA reserves the right to make determinations of confidentiality. If the IAA does not agree that the information designated is confidential under one of the disclosure exceptions to the Indiana Public Records Act, it will notify the

Respondent of its determination. The IAA does not consider price or rents to be confidential information.

The IAA requires that the Respondent handle in confidence any information or data received from the IAA that may be confidential and proprietary to the IAA’s ownership and management of the Indianapolis International Airport.

Evaluation

Submissions will be reviewed and evaluated by the IAA. The IAA may elect to proceed with negotiating a final contract with the prevailing Respondent(s), or, in its sole discretion, may elect to cancel the procurement or take other steps that it deems necessary or appropriate in connection therewith.

Furthermore, the IAA reserves the right to select any Respondent(s) that it deems, in its sole business judgment and discretion, is the most qualified to perform the scope of work.

Contract

A sample of the IAA’s standard Contract for Services Agreement is included in this RFP for review. Respondent to review and advise the IAA of any issues with this sample agreement. If the parties are u n a b l e to promptly finalize and execute the Services Agreement (as determined by the IAA), then, in such event, the IAA shall have the sole right and discretion to cease any and all negotiations and other interactions with the prevailing Respondent and elect to negotiate with another Respondent(s) in an effort to reach an agreement or cancel the procurement.

General Information

The IAA anticipates that multiple contracts will be awarded for this project and related services;

however, the IAA reserves the right to award more or less contracts if deemed in its best interest to do so.

Respondents are expected to use their own initiative in formulating a response to this RFP as well as, (if awarded); an eventual security related services they feel will be the most beneficial to the IAA as is available.

RFP Response Criteria

The IAA reserves the right to waive minor technicalities or irregularities when it is determined that such waivers are in the best interest of the IAA.

Business Participation

The IAA encourages RESPONDENTs to consider business partnerships, mentoring, and other meaningful opportunities as a part of their submission. The RESPONDENT shall identify in their RFP all subcontractor utilization efforts the IAA should expect to see as part of this opportunity. This information should include the name(s) of anticipated subcontractor(s), subcontractors' area(s) of expertise and role(s) on this Project, and subcontractors’ estimated percentage of participation on this Project. The IAA reserves the right to verify all the RFP’s information identified in the exhibit titled ‘Bidders List and Business Information Document.’ This document is required to be completed and submitted for each prime respondent and all subconsultants as a part of the RESPONDENT’s proposal.

RESPONDENTS are encouraged to describe how their proposed approach delivers public value. This may include meaningful workforce development efforts, economic development outcomes, and business participation strategies that support long‐term community impact. Refer to the “Narrative

Requirements” section for additional guidance.

For questions, please contact the IAA Strategic Alliance Department via e‐mail at business@ind.com.

Narrative Requirements Respondents are encouraged to provide detailed narratives as part of their proposal describing their commitment to the following:

Customer Service: A narrative outlining the Respondent’s approach to delivering exceptional customer service throughout the duration of the opportunity. This should include strategies for responsiveness, professionalism, and communication with IAA stakeholders. Respondents should highlight any past performance, metrics, recognition, or testimonials related to service excellence.

(no more than half a page)

Workforce Development: A narrative explaining the Respondent’s efforts to support workforce development. This should include planned efforts to hire, train, and retain workers; support upskilling or apprenticeship opportunities; and partner with workforce agencies.

Economic Development: A narrative describing how the Respondent will support economic development through this opportunity. This should include any planned initiatives to engage businesses, create job opportunities, support small or emerging firms, and invest in the local and regional economy. The Respondent should describe how its business practices, procurement strategies, and community partnerships (e.g., Chambers of Commerce and other business development and advocacy organizations) will contribute to sustained economic impact. (No more mailto:business@ind.com than one‐half page.

Title VI:

The Indianapolis Airport Authority, in accordance with the provisions of Title VI of the Civil Rights Act of

1964 (78 Stat. 252, 42 U.S.C. §§ 2000d to 2000d-4), 28 CFR § 50.3, and 49 CFR Part 21, hereby notifies all bidders that it will affirmatively ensure that any contract entered into pursuant to this advertisement, all contractors will be afforded full opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of the owner’s race, color, national origin, sex, creed, age, or disability in consideration for an award.

COST SECTION: Costing will be valid for 180 days. Project will begin in Spring of 2027. The IAA may award this project to two Respondents to expedite the process.

LOT SHELTER # COST HOURS TO COMPLETE

EMPLOYEE 1

EMPLOYEE 2

EMPLOYEE 3

EMPLOYEE 4

EMPLOYEE 5

EMPLOYEE 6

EMPLOYEE 7

EMPLOYEE 8

EMPLOYEE 9

ECONOMY 10

ECONOMY 11

ECONOMY 12

ECONOMY 13

ECONOMY 14

ECONOMY 15

ECONOMY 16

ECONOMY 17

ECONOMY 18

ECONOMY 19

ECONOMY 20

ECONOMY 21

ECONOMY 22

ECONOMY B 23

ECONOMY B 24

ECONOMY B 25

ECONOMY B 26

GATE/GUARD HOUSE

TOTAL COST OF THIS PROJECT: $_______________________________

LOCAL PARTICIPATION:

Are you utilizing LOCAL Participants in your response: YES or NO (Circle one)

If YES, what is the dollars based Total Cost: $__________________________

List Local participants associated with this response:

Participant Name Type %

Type = subcontractor, service provider, manufacturer, supplier or other.

REFERNCES:

Provide three references of similar service your company has performed:

Company Name Location Contact Name Email Phone

AUTHORIZED SIGNATURE:

Written Name

Printed Name

Title

Company Name

Date

Federal Tax ID

Total Pages in your RFP response

Signing this document is an acknowledgement that your company will abide by the confidentiality provisions contained herein and the applicable IAA Contractor Health & Safety General Terms and Conditions. If your company is selected to perform services for IAA, your company will provide the required E-Verify and Certificate of Insurance prior to beginning any work on IAA property.

BID EXCEPTIONS:

PRODUCT SPECIFICATIONS AND SCOPE OF WORK:

BID EXCEPTIONS:

IAA TERMS & CONDITIONS: