2-SOW HVAC Service Renewal 2026 -Revised.pdf

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Attached to
APC Symmetra 2yr Maintenance/Support for Advantage Ultra Service
Solicitation number
2098812
Issued by
Dallas County, Texas

About this file

This is a Statement of Work (SOW) document prepared by Dallas Area Rapid Transit (DART) Technology Department for a two-year HVAC and UPS maintenance service renewal. DART intends to award a single purchase to a qualified vendor for maintenance of three Liebert Deluxe Air 15-ton HVAC units and yearly thermal scanning of all data center systems located at 1401 Pacific Avenue, Dallas, Texas. The scope of work includes four quarterly preventative maintenance visits scheduled between 8 a.m. and 5 p.m., Monday through Friday (excluding national holidays), with guaranteed 4-hour on-site emergency response available 24 hours per day, seven days per week. Additionally, the contract requires annual infrared thermography scans to identify potential equipment failures and thermal anomalies in UPS electrical system components. The service must be performed by factory-trained and authorized technicians and includes 100 percent labor and travel coverage within the 48 contiguous states, as well as parts coverage with applicable limits. The contract also specifies Year 1 and Year 2 Advantage Ultra Service Plans for one Symmetra PX UPS 50kVA unit, each with an upgrade to 4-hour on-site emergency response time.

The opportunity is awarded to the vendor offering the lowest acceptable pricing, provided all requirements in the SOW are met to be considered responsive. DART's standard payment terms are Net 30, and all bids must reflect FOB Destination shipping terms with freight costs included in the overall price. Battery and capacitor replacements are excluded from the scope of work and are considered proactive repairs. Infrared scan deliverables include a report with location descriptions, recommended solutions, and infrared and digital photographs of problem areas, with covers and panels to be removed and reinstalled by the customer unless otherwise requested. The service term spans two years, with Year 1 coverage from September 9, 2026, through September 8, 2027, and Year 2 coverage from September 9, 2027, through September 8, 2028.

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3-Schedule.pdf PDF
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Text version

REQ - 2098812

DART Form 33.H 1 of Exhibit H SOW_HVAC_Service_Renewal_2026 -Revised 5/22/2026 11:53:00 AM

Dallas Area Rapid Transit Authority

Dallas, Texas

EXHIBIT H

STATEMENT OF WORK

HVAC Service Renewal

Statement of Work

Scope

Dallas Area Rapid Transit (DART) Technology Department intends to make a single purchase award with a qualified vendor to purchase the renewal of maintenance for two years for the three Liebert Deluxe Air units and yearly thermal scanning of all data center systems. This will cover quarterly preventative maintenance visits, guaranteed 4-hour response with 24/7 on-site emergency service as needed, emergency service labor and travel coverage, and parts coverage for the three 15-ton Liebert HVAC units located in the data center of

1401 Pacific Ave.

ESSENTIAL SERVICE - 4 PM

On-Site Service Includes 4 Preventive Maintenance Services, scheduled by the customer between 8am-

5pm, Monday-Friday (excluding national holidays).

Response Time Guaranteed 4-hour on-site emergency response, 7 days/week, 24 hours/day.

Customer Support

Parts Includes parts coverage (limits may apply;

see Assumptions and Clarifications, as applicable, for more details).

Labor & Travel Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states.

Service Professional Performed by factory trained and authorized technician.

Cooling Services:

• Liebert Service is your only choice for factory direct services on your Liebert Precision Cooling products including equipment start-ups, preventive maintenance, emergency service, legacy control upgrades, energy efficiency upgrades and site assessments.

DART Form 33.H 2 of Exhibit I SOW_HVAC_Service_Renewal_2026 -Revised 5/22/2026 11:53:00 AM

• Apply the latest technology with the required engineering depth and understanding of the systems and how they operate / integrate into your overall facility. Factory-trained service technicians are the best qualified to set-up, maintain and optimize these systems and controls.

• It is important to develop and adhere to a long-term service plan that includes preventive maintenance and optimization of the precision cooling system with regular maintenance plans.

• Service is part of a long-term service cost saving plan that can substantially decrease energy consumption. Providing and proving the savings is critical to overall cost control.

Infrared Scan:

Infrared Thermography is an un-invasive and effective means of identifying potential problems before an incident or failure occurs by detecting abnormal thermal rises in electrical, mechanical, or structural components within a facility. Infrared Thermography is recommended by the Institute of Electrical and

Electronics Engineers (IEEE), National Fire Protection Agency (NFPA) 70E, and more insurance companies as part of a successful maintenance program on an annual basis.

• IR Scan takes place during regular business hours.

• Deliverables: report with location, description, and recommended solution with infrared and digital pictures of problem areas.

• The equipment list includes all components of UPS electrical system.

• Access covers/panels removed and reinstalled by customer, unless requested otherwise.

• Benefits of an IR Scan: Identify with emerging problems early enough for maintenance to be performed, thus reducing emergency repair and maintenance costs, avoiding costly, unscheduled downtime and business interruption, improving overall system reliability, and extending the life of equipment.

Standard Maintenance Contracts:

Site#: 1120718 DALLAS AREA RAPID TRANSIT 1401 PACIFIC AVE RM 1522 DALLAS, TX

75202 US

DART Form 33.H 3 of Exhibit I SOW_HVAC_Service_Renewal_2026 -Revised 5/22/2026 11:53:00 AM

Item Description Quantity

1 YEAR 1:

(1) Year Advantage Ultra Service Plan for (1) Symmetra PX UPS

50kVA 80 or 100 frame UPS and/or PDU

Battery and Capacitor replacement are considered proactive repairs and are not included in the scope of work above.

APC Symmetra PX 50kW Scalable to 100kW 208V with Startup

SN: QD2028340129, QD2029340021

09/09/2026 - 09/08/2027

2 YEAR 2:

(1) Year Advantage Ultra Service Plan for (1) Symmetra PX UPS

50kVA 80 or 100 frame UPS and/or PDU

Battery and Capacitor replacement are considered proactive repairs and are not included in the scope of work above.

APC Symmetra PX 50kW Scalable to 100kW 208V with Startup

SN: QD2028340129, QD2029340021

09/09/2027 - 09/08/2028

3 YEAR 1:

Upgrade to On-site Emergency Response time to 4 Hours.

4 YEAR 2:

Upgrade to On-site Emergency Response time to 4 Hours.

********************* End of Exhibit H ********************

File details come from the government source that posted it. Updated .