2-Key Personnel Proposal - PTS-combined_Redacted.pdf

Offer Forms Request for Proposal

Solicitation No. BPM006769 Parenting Time Services

State of Arizona Department of Child Safety

Office of Procurement & Contracts 3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

Solicitation Instructions Part 2

SECTION 2-D: Offer Forms, Attachment 3-B

A v a i l a b l e o n l i n e a t : A P P . A Z . g o v

Attachment 3-B Key Personnel Proposal

The State requires one main point of contact for any resultant contract with at least one back up personnel who understands the Scope of the contract. Answer all questions thoroughly in the spaces provided. Offerors may add additional tables as necessary. All Key Personnel shall be included with the Offer in response to the Solicitation.

1 Name: x How long with company? x years

Current position in company:

x How long in position? x years

Position for the Services: x % of time will be dedicated to ADCS Services?

x %

What primary functions will be assigned?

x

Describe person’s experience in performing services like those that are to be assigned:

x

List person’s job-related training and education:

x

Resume attached?: Y / N (filename)

2 Name: x How long with company? x years

Current position in company:

x How long in position? x years

Position for the Services: x % of time will be dedicated to ADCS Services?

x %

What primary functions will be assigned?

x

Describe person’s experience in performing services like those that are to be assigned:

x

List person’s job-related training and education:

x

Resume attached?: Y / N (filename)

End of Attachment 3-B

Cheri Johnson 17

17President

Staffing/Recruiting 25

Staffing Altra personnel for visitation and maintaining a adequate candidate pool.

The President of Altra LLC has extensive experience overseeing staffing, service delivery, and quality assurance. They ensure consistent recruitment, training, and staff oversight to meet contract requirements while maintaining client relationships and upholding service standards. Their leadership drives operational efficiency and continuous improvement in service delivery.

The President of Altra LLC holds a Bachelor's degree in Business and Public Administration and has 30 years of experience in healthcare staffing.

Taylor Silerio 10

1Vice President

Staffing/Recruiting

Staffing Altra personnel for visitation and maintaining a adequate candidate pool.

Overseeing visit summaries, auditing files and managing compliance.

The Vice President of Altra LLC has 6 years of experience in human resources/compliance, 3 years in staffing/recruiting, and 1 year managing staffing, recruiting, compliance, and payroll. This background ensures a comprehensive understanding of staffing operations, compliance, and workforce management.

The vice president of Altra has over 10 years of experience in the healthcare staffing industry, ranging for compliance/human resources to staffing/recruiting and everything in between.

Cheri Johson Creative problem solver with proven ability to increase revenue, resolve conflict, and manage a diverse population of 150+ temporary personnel.

EXPERIENCE

Altra LLC - Tucson, AZ — President February 2008 to PRESENT

-Opened a new nursing agency with offices in Tucson and Phoenix, AZ.

-Responsible for all projections, budgets, contracts, personnel policies and procedures, federal and state reporting, benefits, accounting, payroll, management, interpretation of needs, trends, and projections.

- Built the company from start-up to 2.5 million run-rate within six-months of opening. Grew business to 5 million.

-Opened and sold branches in Austin, San Antonio, El Paso, Midland, Lubbock and Odessa, Texas from 2010-2012 -Purchased and ran The Caring Presence Private Duty nursing agency in Prescott, Payson and Havasu, Arizona from 2012 to 2016.

Credentia - Tucson, AZ — Vice President July 1996 - March, 2008

-Managed offices in Tucson and Phoenix, Arizona for a busy temporary nursing agency.

-Responsible for scheduling, supervising, disciplining, issuing payroll, and file maintenance of 125+ personnel.

- Recruited, interviewed, and trained employees. Secured a base of full-time clients and temporary staff working full-time.

-Developed reports and implemented contracts for clients and internal office use.

-Increased billing from $390,000 to over 10,000,000 annually while tripling the number of field staff. Secured a base of full-time clients and temporary staff working full-time.

Dependable Nurses - Tucson, AZ — Manager October 1992 - June 1996

-Coordinated start-up of business and developed marketing and recruiting strategies.

-Scheduled over 200 temporary staff on a weekly basis.

- Developed and implemented orientation policies and procedures for both office and field staff.

-Developed and maintained client base to include hospitals, nursing homes, private duty, psychiatric and rehabilitation facilities, and hospice.

--Increased sales from 0 to $4,160,000 annually. Hired staff from 0 to 200+.

SKILLS

Hands on manager with highly developed negotiation skills.

Experience in initiating and developing business partnerships.

Strong-skilled in personnel and financial management.

Proven ability to recognize market trends and recruit appropriate staff to ensure company growth.

Positive team leader.

Extensive experience recruiting and hiring field staff, developing relationships, and increasing/maintaining staff

Excels in problem solving skills, by the placement of temporary staff in appropriate settings.

EDUCATION

University of Arizona - Tucson, AZ Bachelor’s of Science in Business & Public Administration May 1999

CERTIFICATIONS

Certified by theWomen’s Business Enterprises National Council

Taylor Silerio

EXPERIENCE

ALTRA LLC

Tucson, Arizona Woman-Owned Healthcare Staffing Company Specializing in Psychiatric and Hospital Care (Inpatient and Outpatient)

Vice President July 2024 - Present (9 months) United States

● Lead strategic development initiatives, ensuring the alignment of business operations with corporate objectives to meet and exceed company goals.

● Oversee the recruitment team, providing guidance and leadership in sourcing talent for psychiatric and hospital care positions.

● Manage and enhance client relationships, ensuring satisfaction and retention through consistent communication, performance metrics, and service excellence.

● Expand and maintain relationships with Managed Service Providers (MSPs), Vendor Management Systems (VMS), and direct clients to secure new leads and expand Altra's market footprint.

● Supervise administrative functions, including payroll processing, field staff payroll management, and maintaining business licensure compliance.

● Develop and implement marketing strategies for direct client relationships, PRN staffing, and branding initiatives.

● Administer and maintain the company's social media presence and website, ensuring content is relevant, engaging, and up to date.

Account Manager/Recruiter July 2023 - Present (1 year 9 months) Tucson, Arizona

● Cultivate and maintain strong, long-term relationships with key clients, including healthcare facilities, Managed Service Providers (MSPs), and Vendor Management Systems (VMS), ensuring their ongoing satisfaction and retention.

SKILLS

Client Relationship Management – Proven ability to build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.

Account Management

– Expertise in managing multiple client accounts, addressing needs, and ensuring timely and efficient service delivery.

Staffing & Talent Acquisition – Extensive experience in recruiting, training, and placing healthcare professionals in various settings, with a focus on psychiatric and hospital care.

Business Development – Strong ability to generate new business leads, cultivate MSP and VMS relationships, and expand the client base.

RFP & Government Contract Management –

● Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring that staffing needs are met with efficiency and professionalism.

● Develop tailored staffing solutions for clients, aligning with their specific needs and organizational goals, while ensuring high-quality service and consistent delivery.

● Proactively manage client accounts, identifying opportunities for additional services, contract renewals, and expanding business relationships.

● Collaborate with the recruitment team to ensure client expectations are met by sourcing qualified candidates in a timely and cost-effective manner.

● Oversee administrative functions related to client services, including payroll processing, licensure management, and ensuring compliance with client-specific requirements.

● Lead the preparation and submission of Request for Proposals (RFPs), managing the bid process, and ensuring responses meet client specifications and align with organizational capabilities.

● Actively manage and pursue government contracts, ensuring compliance with all regulations and requirements, and leveraging industry knowledge to secure new opportunities.

● Contribute to marketing efforts by maintaining the company's social media presence, website, and client-facing communications, reinforcing the Altra brand and services.

● Lead client-focused initiatives to enhance customer experience and support business growth, ensuring that Altra remains the preferred healthcare staffing partner.

Lead Recruiter July 2021 - July 2023 (2 years 1 month) Tucson, Arizona

● Led the talent acquisition process, sourcing, interviewing, and hiring qualified candidates for healthcare staffing roles in inpatient and outpatient psychiatric settings.

● Trained and developed additional recruiters, creating an efficient and effective recruiting team to support staffing needs.

● Maintained strong professional relationships with healthcare personnel, facilities, and VMS/MSP groups to ensure a continuous pipeline of talent and client satisfaction.

● Managed and updated company social media platforms, creating content that resonated with healthcare professionals and prospective clients.

● Ensured the timely and accurate posting of job openings, screening candidates, and providing recommendations to hiring managers.

Skilled in preparing and submitting RFPs, managing the bid process, and securing government contracts while ensuring compliance with regulations.

Team Leadership & Training – Experience in leading recruitment teams, providing mentorship, and ensuring consistent performance in talent acquisition.

Payroll & Compliance Management – Proficient in overseeing payroll processes, ensuring field staff compliance with licensure and certification requirements, and maintaining accurate records.

Marketing & Brand Development – Knowledgeable in managing social media accounts and company websites to promote services and engage clients.

Client-Centered Problem Solving – Ability to address client issues proactively, ensuring solutions that meet their needs and exceed expectations.

Project Management

– Highly organized, able to manage

Human Resources Director January 2017 - January 2021 (4 years 1 month) Tucson, Arizona

● Managed and maintained the credentialing and onboarding process for all field staff, ensuring compliance with industry regulations and company policies.

● Conducted background screenings, scheduled drug screenings, and administered skills assessments to ensure that all new hires met the necessary qualifications.

● Managed and reviewed new hire packets, employee handbooks, and annual evaluations, ensuring that all employees were in good standing and compliant with internal and external requirements.

● Coordinated continuing education programs, including ACLS/BLS/CPI certification renewals and training for all staff.

● Oversaw the implementation of bi-weekly audits of field staff files and maintained an organized system for credentialing and compliance tracking.

● Coordinated with clients to ensure staff credentials were up-to-date and provided documentation as required.

● Managed the ATS platform, ensuring accurate and timely record-keeping of employee credentials and performance.

● Conducted NURSYS audits, confirmed employment status, and verified work history for all employees.

multiple tasks, projects, and timelines to ensure seamless delivery of staffing services.

Negotiation & Contract Management – Expertise in negotiating contracts, terms, and service agreements to optimize business relationships and revenue growth.