Parenting Time Services (PTS)

The Arizona Department of Child Safety Master Agreement CTR077251 is an Indefinite Delivery Vehicle (IDV) focused on providing comprehensive Parenting Time Services across multiple counties in Arizona. The contract enables the procurement of supervised visitation services, including child interaction monitoring, transportation support, and case management. Key services include facilitating court-ordered visitations, maintaining detailed documentation, ensuring child safety, and providing flexible staffing solutions for complex family scenarios. The IDV allows for service delivery across five distinct geographic regions: Northwest, Northeast, Maricopa East, Maricopa West, and South regions, with an initial service capacity of 10-15 referrals per county and the potential to scale up to 450-500 service hours weekly.

Altra LLC is the prime contractor for this IDV, awarded by the Arizona Department of Child Safety with a contract period from July 1, 2025, to June 30, 2027. The master agreement is a statewide contract covering Arizona, utilizing a flexible service delivery model with 52-60 PRN and full-time staff. The contract type is a Master Agreement, designed to provide comprehensive parenting time services with an anticipated annual referral capacity of 1,500 to 2,500 cases. While specific total contract value is not disclosed, the agreement includes robust insurance coverage, with policies totaling up to $3 million across various coverage types, and requires strict compliance with state regulations, including background checks, HIPAA standards, and specialized training for service providers.