2-Attachment 2-A Organization Profile.pdf

714 KB Posted

Attached to
Master Agreement AZ|CTR077257
Contract number
CTR077257
Issued by
Arizona

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This document is an Organization Profile form (Attachment 2-A) from a Request for Proposal (Solicitation No. BPM006769) for Parenting Time Services issued by the State of Arizona Department of Child Safety's Office of Procurement & Contracts. The offeror is Family Service Aides LLC, an S-Corporation established in 2016 and located in Phoenix, Arizona, with 47 employees and 8 years of experience performing similar services in the state.

The organization has two office locations, both at 201 W. Indian School Rd. in Phoenix, with the primary facility (Family Service Aides) generating 100% of its revenue from the Arizona Department of Child Safety. The company operates Monday through Friday from 8:00 am to 5:00 pm and Sunday through Saturday from 9:00 am to 7:00 pm. The primary contact is the CEO/Owner, who can be reached at (602) 509-8296. The company is affiliated with several community organizations including St. Mary's Food Bank, Arizonans for Children, and the Arizona Coalition to End Sexual and Domestic Violence. The document indicates the company is prepared to provide 24/7/365 services, including holidays, and requires an organization chart of key personnel to be included with the proposal.

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Other files

File Type Posted
2-Attachment 2-A(1) Organization Chart.docx DOCX document
2-Attachment 2-C(1) Facility Location and Staffing.docx DOCX document
2-Attachment 5-A Confidential Information Designation.pdf PDF
CTR077257_Listing_of_Employees_2025_Redacted.pdf PDF
2-Attachment 2-B Offeror's Experience and Capacity.pdf PDF
2-Attachment 2-C Facility Location and Staffing Chart.pdf PDF
2-Attachment 3-D Boycott of Israel Disclosure.pdf PDF
2-Nicole Clay Resume 2025_redacted.docx DOCX document
CTR077257_HITECH_Agreement_Family_Service_Aides_2025.pdf PDF
2-Attachment 2-E Experience and References_Redacted.pdf PDF
2-Attachment 3-A Method of Approach.pdf PDF
2-Attachment 3-C Proposed Subcontractors.pdf PDF
2-Attachment 5-B Conformance Statements.pdf PDF
2-Kathy Vandevelde Resume 2025_redacted.docx DOCX document
CTR077257_Amendment_1_Text_Errors_NCNS_Rate_Request.pdf PDF
2-Attachment 2-D Listing of Employees and Subcontractors_Redacted.pdf PDF
2-Attachment 3-B Key Personnel Proposal.pdf PDF
2-Attachment 3-E Forced Labor of Ethnic Uyghurs Ban.pdf PDF
2-Attachment 4-Statewide Coverage.pdf PDF
CTR077257_Boycott_of_Israel_Disclosure.pdf PDF
CTR077257_Certificated_of_Insurance_Updated_7.2.2025.pdf PDF
CTR077257_PTS_Executed_Contract.pdf PDF
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SECTION 2-D: Offer Forms, Attachment 2-A

PART 2 of the Solicitation Documents 2

A v a i l a b l e o n l i n e a t : A P P . A Z . g o v

Offer Forms Request for Proposal

Solicitation No. BPM006769 Parenting Time Services

State of Arizona Department of Child Safety

Office of Procurement & Contracts 3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

Attachment 2-A Organization Profile

OFFER MAY BE DETERMINED AS NON-RESPONSIVE IF ALL QUESTIONS ARE NOT ANSWERED FULLY.

Offeror Name Family Service Aides LLC Year established 2016

Main Contract Representative Name and Title

Michelle Cerniglia CEO / Owner

# of Employees

Principal address (street, city, state/zip)

201 W. Indian School Rd., Phoenix AZ 85013

Phone Number (602) 509 - 8296 Email Michelle@FamilyServiceAides.com

Business License # n/a Entity type: S-Corp

List any Community or

Religious affiliations:

St. Mary’s Food Bank Arizonans for Children Arizona Coalition to End Sexual and Domestic Violence Arizona Council for Human Service Providers Church on the Street Safe Place Better Business Bureau Prevent Child Abuse Arizona – Cricket Mitchell

Parent Company Name (if applicable):

n/a

Years of experience performing services similar in size and scope as required by this Solicitation. 8

Years the organization has conducted business in Arizona. 8

24 / 7, 365 including Holidays PHONE NUMBER: (602) 509-8296

24 / 7, 365 including Holidays EMAIL ADDRESS: Michelle@FamilyServiceAides.com

Contract Representatives to Contact after award (add lines as needed)

Name Title Telephone Number E-Mail Address

1. Michelle Cerniglia CEO / Owner (602) 509-8296 Michelle@FamilyServiceAides.c om

2. n/a n/a n/a n/a

Offeror Office Locations in Arizona (add lines as needed)

Facility Name Physical Address Staffing # % of Revenue from ADCS

1. Family Service Aides (FSA) 201 W. Indian School Rd., Phoenix, AZ 85013

46 100

2. The Good Living Center (GLC) 201 W. Indian School Rd., Phoenix, AZ 85013

4 0 contd. additional information for Offeror Office Locations in Arizona (add lines as needed)

SECTION 2-D: Offer Forms, Attachment 2-A

PART 2 of the Solicitation Documents 2

A v a i l a b l e o n l i n e a t : A P P . A Z . g o v

Offer Forms Request for Proposal

Solicitation No. BPM006769 Parenting Time Services

State of Arizona Department of Child Safety

Office of Procurement & Contracts 3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

Mailing Address (if applicable), Main Phone and/or Fax Number

County Hours of Operation

Days of Operation

1. 201 W. Indian School Rd., Phoenix, AZ 85013 Maricopa 8:00 am – 5:00 pm Monday – Friday

2. 201 W. Indian School Rd., Phoenix, AZ 85013 Maricopa 9:00 am – 7:00 pm Sunday - Saturday

Provide an organization chart displaying all of the Key Personnel and their interrelationships as it pertains to the proposed services for this contract. This should be included as an attachment to any offer.

End of Attachment 2-A

File details come from the government source that posted it. Updated .