26Q0007 - QA.pdf

19PM0726Q0007 Questions and Answers

1. Delivery Requirements state the equipment must be delivered door to door in Panama but also so equipment must be installed and left ready to use.

So, is the equipment to be a drop-off to a storage facility at the site or needs white glove delivery inside the building and final connections?

A: The equipment is a drop-off at the site and needs white glove delivery inside the building and final connections.

2. If final set-in place and connections are required. Below are additional questions?

2.1 Is a dock on site to receive the equipment? If not, is a forklift onsite to assist with getting equipment off a truck?

A: There is no dock to receive the equipment on site. There is no forklift or similar equipment on site to assist with downloading the equipment of a truck. Also, you must consider that there are three steps before entering through the main door and that the building’s floors need to be protected before moving the cargo over it.

2.2 What floor is the main kitchen to deliver the range? Do we have access to an elevator? Confirmed on site measurements?

A: It is ground level, and there are no elevators available. Remember that 3 steps must be considered to reach the main floor’s level. See picture above.

2.3 Which floor is the refrigeration equipment going on?

Figure 1 - CMR Main entrance - Ground floor

A: It is ground level, and there are no elevators available. Remember that 3 steps must be considered to reach the main floor’s level. See picture above.

2.4 Is a service elevator available if it is not on the ground floor?

A: Not required. The main kitchen is on the ground floor. See question No. 2.3 answer.

2.4 Has the site measured all the corners to make sure the equipment fits and can be moved into place?

A: Yes, the equipment fits and can be moved into place through the ground level.

2.5 Refrigeration equipment required to be plugged in?

A: Yes, the refrigeration equipment requires to be plugged in.

2.6 When this opportunity is awarded, will an onsite contact be assigned for further logistical questions?

A: Yes, there will be onsite contact.

3. Would it be possible to arrange a site visit for this purpose prior to submission? If so, please let us know the process and any requirements to coordinate this?

A: Yes, a site visit will be held on May 14th, 2026, 10:30a.m. [local time]. Please provide the following information to grant you access to the visit:

• Full Name

• Company Name

• ID number (Passport number for non-Panamanians)

Due to space restrictions just one representative per company will be accepted.

Send the information to pnmprocreq@state.gov before to May 13th, 2026, 03:00p.m. [local time].

4. Do we have a deadline for this quote?

A: Date Offers Due will be extended till May 21st, 2026, 5:00 PM EST [local time]

5. To what email address can we send our official quote?

A: All quotations must be sent to PnmProcReq@state.gov

6. Can we ship the order to US Dispatch Agency Address below:

• IKUN, LLC

• 2801 Route 130 Unit 1

• North Brunswick, New Jersey, 08902?

A: No, this solicitation and the items that are part of, must be delivered at the destination as:

mailto:pnmprocreq@state.gov mailto:PnmProcReq@state.gov

• F.O.B. Destination: U.S. Embassy Panama City, Residence of the Ambassador, Manuel J.

Hurtado St., La Cresta, Panama City, Republic of Panama.

7. Another US Dispatch Agency Address within the US (Please specify)?

A: No, see question No. 6 answer.

8. Are similar products acceptable for this bid?

A: Reference models—or equal models— that meet the minimum specifications included in Attachment A may be offered.

9. Do you have the Brand, or actual part number and/or picture of the item?

A: Brands are described in the line items and the Scope of Works attached to the solicitation.

10. The Vulcan VCRB36 is listed as gas, which gas do you need for this location, Natural gas or Propane gas?

A: Propane Gas, the house has a LPG tank.

11. I noticed the warranty states: “Offerors must have a dealer repair/maintenance network for warranty and parts in the Republic of Panama. If the offeror is not in the Republic of Panama, the offeror must present proof of a joint venture or liability delegation letter from a representative in the country.” – Since we are located in the continental US and do not have any partner companies in the Republic of Panama, will this reject our offer?

A: The requirement for a dealer repair/maintenance network or authorized representative in the Republic of Panama is essential to ensure timely warranty service and parts availability for the U.S. Embassy. This requirement protects the U.S. Government's interests by ensuring that any warranty issues can be resolved locally without significant delays or additional costs. All interested vendors must make the necessary arrangements to meet the requirements specified in the RFQ.