Personal_Service_Fees_sample.pdf

Personal services Transaction fee Transaction type

1 Cost Construct Travel (CCT) -€ per booking

2 Application of different credit cards -€ per request 3 PET transportation -€ per request 4 Private Travel (Air and Rail standalone leisure bookings) -€ per request 5 Aiirline Ancillary Services (Lounge Access, special Seats, food, luggage etc.)

-€ per request

6 Rebooking - existing ticket - flex -€ per ticket 7 Additional Booking Confirmation Air -€ per additional confirmation 8 Additional seat reservation Rail without ticket issuance -€ per request 9 Express delivery (tickets/documents - exclusive courier charges) -€ per delivery

10 Air-Tickets Options-offer -€ per additional offer or booking

11 Delayed air-ticketing -€ per ticket 12 Air Online-check-in -€ per ticket 13 Webfair Surcharge Offline -€ per segment 14 Profile Update (of non-manditory fields) -€ per request 15 Lost Luggage -€ per request 16 Rail paper TKT surcharge / other rail services -€ per ticket 17 Individual requeste for additional rail services, e.g. -€ per person 18 Group bookings -€ per request 19 Retal Car -€ per segment 20 Hotel voucher -€ per segment 21 Call back issue / approval process -€ per request 22 Verbal and written conseling on available rail routs, fairs and ticket terms and confditions for information purposes (no ticket issued) -€ per request

23 Conseling on rail bookings that have been booked via the …. Rail online booking tool, e.g. information about timetables, taiffs and rail hub navigation support

-€ per request

24 Individual fair calculation -€ per request 25 Manual hotel requests -€ per segment 26 Car reservation service for manual car requests (non-GDS bookings) -€ per request

27 Reervati0n service for car delivery or pickup to or from private or company addresses

-€ per request

28 Limousine service, taxi and shuttle services -€ per request 29 Reservation service for parking space -€ per request

Sample of Personnel services and fees

Solicitation 19GE5018R0090, amendment 0002, attachment 2

30 Visa service (excluding fees from Consulate and delivery -€ per transaction 31 Additional Service Requests Air -€ per booking 32 Low cost carrier rebooking -€ per ticket 33 Negotiation of additional requests with Low Cost Carriers e.g. by calling the airline -€ per request

34 Manual invoice service -€ per invoice 35 Ferry booking or refund -€ per ticket / per refund 36 Conference room reservation (room only) -€ per reservation 37 Concierge services (restaurant booking etc.) -€ per reservation 38 Credit card denial -€ per request 39 Emergency service / after hour service -€ per call 40 Emergency service / after hour service -€ per call incl. ticket issuce 41 Reservation / upgrade, mileage ticket -€ per request 42 Guest service (related to all services not booked through …) -€ per request 43 Airline special price fee -€ per coupon 44 Issunance / refund of e-tickets -€ per booking 45 Online-Booking low cost carrier -€ per booking 46 Manual Intervention through the online hotline -€ per request

Sheet1