Revised_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

For

Transition Assistance Program

For

Veterans’ Employment and Training Service

Part 1

General Information

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform TAP

DOLEW and CTTT facilitation as defined in this Performance Work Statement (PWS) except for those items specified as

Government furnished property and services. The contractor shall perform to the standards in the resulting contract.

1.2 Background: The U.S. Department of Labor (DOL), Veterans’ Employment and Training Service (VETS) is seeking to acquire facilitation service for both its domestic and overseas TAP DOLEW and CTTT workshop. Section 502 of the

National Defense Authorization Act (NDAA) for Fiscal Year (FY) 1991, P.L. 101-510, codified in sections 1141-1143 and 1144-1150 of title 10, United States Code, authorized comprehensive transition assistance benefits and services for separating service members and their spouses and required TAP workshops be established and maintained. TAP was established as a joint program among the Departments of Labor, Department of Defense (DOD), Department of

Homeland Security (DHS) and Department of Veterans Affairs (VA).

Service members and their spouses are eligible to the TAP DOLEW and CTTT workshops within 24 months of retirement or 12 months of separation. Service members and their spouses are eligible to participate in TAP for up to 180 days after separation/retirement. The VOW To Hire Heroes Act of 2011 makes attendance at the TAP DOLEW mandatory, with certain limited exemptions, for all Transitioning Service Members, to include eligible members of the Reserve and

National Guard. The CTTT is one of three optional training tracks available to transitioning service members and their spouses; however, it is not required by the military services. VETS schedules TAP DOLEW and CTTT workshops in conjunction with DOD, the Transition Service Managers of each military branch of service, and DHS, at locations identified by each with the objective of providing transitioning service members and their spouses with the necessary information and skills needed to secure meaningful and successful careers.

1.3 Objectives: The objective of the DOLEW is to provide transitioning service members and their spouses with skills needed to secure meaningful and successful careers in the civilian labor force and to decrease dependence upon unemployment compensation. The objective of the CTTT is to instruct transitioning service members on how to research and identify civilian occupations, establish career goals, and learn about credentialing and vocational training programs.

1.4 Scope: The scope of this requirement is for the contractor to provide classroom facilitation in the delivery of the TAP

DOLEW and CTTT workshop curriculum training. Additionally, this requirement will include curriculum development and curriculum revision for the DOLEW and CTTT workshops.

1.5 Period of Performance: The period of performance shall be for one (1) Base Period of 12 months and four (4) 12-month option periods. The Period of Performance reads as follows:

Base Period: (includes Phase-In Period of NTE 90 days)

Option Period I:

Option Period II:

Option Period III:

Option Period IV:

1.6 General Information

1.6.1 Quality Control Plan (QCP): The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The QCP shall document the overall approach to quality assurance activities. The QCP shall provide specifics regarding how the contractor defines, implements, and assures quality during the contract life. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which the contractor is assured that the work complies with the requirement of the contract. The QCP is to be delivered with the contractor’s proposal. After acceptance of the QCP the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on the following holidays unless directed by the COR or in support of National Guard and Reserve:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business that meets the workshop schedule needs of the location hosting the workshop. Usually this is an eight (8) hour day with 30 minutes for lunch, local time. The contractor is responsible for conducting business, generally between the hours of 8 am – 8 pm, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the Government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at both domestic (CONUS) and overseas (OCONUS) military installations, and One-Stop Career Centers. Training locations and frequency of workshops to be conducted is dependent on the requirements of DOD and DHS. In addition to permanent major military installations, workshop locations for Reserve and National Guard members may vary from state to state and month to month. The contractor is responsible for ensuring the flexibility to support the location requirements. Workshop locations and dates will be finalized by the Contracting Officer’s Representative (COR) on a quarterly basis 30 days prior to the beginning of each quarter.

1.6.6 Type of Contract: The Government contemplates award of an Indefinite Delivery Indefinite Quantity (IDIQ) type contract with Fixed Price, Time and Material, or Labor Hour orders.

1.6.7 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use.

1.6.8 Reserved

1.6.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation

Subpart 42.5. The Contracting Officer, COR, and the Government Program Manager (PM), as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.6.9.1 Kick-Off Meeting: The contractor shall present a kick-off meeting that includes at a minimum a clear, comprehensive agenda, hiring and training schedule, and SOFA Plan (i.e: Contractor’s plan and timetable to meet SOFA requirements).

1.6.10 Contracting Officer’s Representative (COR): The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The contractor shall provide a Project Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The designated Project Manager and its alternate must be approved by the COR and the Contracting Officer. The Project Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Project Manager or alternate shall be available between 8:00 a.m. to 6:00 p.m., Monday thru Friday except Federal holidays. Qualifications for Project Manager:

Experience in managing worldwide workshop/training projects or efforts of similar scope.

1.6.11.1 Project manager listed above is considered Key Personnel. As such, Key Personnel may not be removed or replaced without the written consent of the Government. The contractor shall ensure that all employees assigned to Key

Personnel positions are retained in those positions for at least 180 days following Government approval of their resumes unless the person leaves the contractor’s employment, is incapacitated, or is terminated for cause. Any replacement candidate must have the same or better qualifications as the person released. Resumes of replacement Key Personnel must be provided and the Government must approve the replacement before that person starts work. Prior to directing any of the Key Personnel to other projects, the contractor shall provide advance notification of at least 14 calendar days to the

COR and submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on the project. No change shall be made by the contractor without the written approval of the Contracting Officer.

1.6.12 Facilitator Personnel: The contractor shall provide professional classroom facilitators. The Contracting Officer has the right to request verification of experience. The team of TAP facilitators must be keen observers of behavior, interpreters of non-verbal language, and engaged listeners, possessors of an innate sensitivity to unspoken needs and acutely attuned to gauging the comfort of all participants. Facilitators should have received extensive and intensive training and obtained proficiency and acknowledged expertise in career counseling or a related field. The facilitators guide the TAP DOLEW and CTTT workshops toward the efficient and effective development and achievement of individual and TAP objectives. At all times during contract performance, the Contractor shall employ in the work of this contract at least 50% of its facilitators who are Veterans. The Government has a preference for 25% of the facilitators to be military spouses. A military spouse may also count as a Veteran, if eligible. In addition, the TAP facilitators shall meet the following qualifications:

a) An associate’s degree, any discipline, from an accredited college or university; or at least 3 years experience as a professional trainer or facilitator; and

b) Previous experience which demonstrates understanding of private and public sector employment processes, and

c) Previous experience as a classroom instructor.

1.6.13 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14 Contractor Travel: The contractor will be required to travel CONUS and OCONUS during the performance of this contract to attend meetings, conduct training and site visits. The contractor shall use contractor personnel local to the areas where they will conduct workshops when at all possible. No travel costs for contractor personnel travel from place of residence to and from the normally assigned work-site will be reimbursed by the Government. Limited international travel is allowed under this contract when a local facilitator is unavailable. The contractor will be authorized travel expenses consistent with the substantive provisions of the Federal Travel Regulation (FTR), FAR 31.205-46, and the limitation of funds specified in the resulting orders. All travel requires Government approval/authorization and notification to the COR.

1.6.14.1 Other Direct Costs: Other Direct Costs includes travel for domestic and overseas site visits, surge workshops, emergency workshops, travel associated with training new facilitators, re-production costs, and postage costs for mailing of essential training material used by facilitators under this contract, such as facilitator guides and CD/DVDs used in the workshops. The Government will reimburse the contractor for travel to Overseas Workshops only when local facilitators are not available and when approved site visits are necessary. The contractor shall use the most cost effective way to provide a facilitator in those locations where local facilitators are unavailable.

1.6.15 Organizational Conflict of Interest: The contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart

9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15.1 The contractor shall not employ any person who is an employee of the United States Government if that employment would appear to cause a conflict of interest.

1.6.16 Privacy: Portions of information disclosed during the performance of this contract are protected by the provisions of the Privacy Act of 1974; therefore, all personnel assigned to this contract are required to take proper precautions to protect information from disclosure.

1.6.17 Commitment to Protect Sensitive Information: The contractor shall not release, publish, or disclose sensitive information to unauthorized personnel, and shall protect such information in accordance with provisions of the following laws and any other pertinent laws and regulations governing the confidentiality of sensitive information: 18 U.S.C. 641

(Criminal Code: Public Money, Property or Records).

1.6.18 Rights in Data and Copyright: Throughout the period of this contract, the Government maintains joint rights with the author to the results and findings produced by this project. The contractor will not place any unauthorized restrictive or limiting markings or labels on any of the deliverables. The Government may post working versions of all final deliverables within six months of receipt from the researcher.

1.6.19 Phase In/Phase-Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the ninety (90) days phase in/phase out periods.

During the phase in period contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. Furthermore, the contractor shall work with Designated Responsible

Officer(s) from respective countries to ensure SOFA compliance (i.e. prepare administrative paper work to submit to

Designated Responsible Officer) and train facilitators on the DOL TAP Employment Workshop and the Career Technical

Training Track workshop during the phase-in period.

1.7 Special Requirements: The contractor shall work with the Designated Responsible Officer(s) from respective countries to ensure compliance with SOFA requirements in order to ensure sufficient trained personnel are available to support the overseas workshops in the following countries: Bahrain, Belgium, Germany, Greece, Guam, Italy, Korea, Japan, Okinawa (Japan), Netherlands, Portugal, Spain, Turkey, United Kingdom, Cuba, Romania, Poland, Honduras, and

Qatar.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS:

2.1. Definitions:

2.1.1. Contractor: A supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the

Government.

2.1.3. Contracting Officer's Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service: A service output that does not meet the standard of performance associated with the

Performance Work Statement.

2.1.5. Deliverable: Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. Emergency Workshops: it is a need to cover for absent facilitators or one time increases from ship movements in the Navy, for example.

2.1.7. Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. Physical Security: Actions that prevent the loss or damage of Government property.

2.1.9. Quality Assurance: The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.10. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11. Quality Control: All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12. Remote Overseas Workshop: An overseas workshop that, due to its remote location or imposed travel restrictions, requires extended periods of travel and presence at the military installation of the contract facilitator beyond the regular workshop schedule.

2.1.13. Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.14. Surge Workshops: responses to temporary local increases in number of participants due to unanticipated separations associated with re-deploying units, reductions in strength.

2.1.15. Veteran: A person who has been honorably discharged from the Armed Forces of the United States (including

Army, Navy, Marine Corps, Air Force, and Coast Guard).

2.1.16. Work Day: The number of hours per day the contractor provides services in accordance with the contract.

2.1.17. Workshop Day: Is defined as the number of days or half days at which a facilitator is required to conduct the workshop.

2.1.18. Workshop Type: Is defined as the duration of actual days required for each workshop.

2.1.19. Work Week: Is defined as Monday through Friday, unless specified otherwise.

2.1.20. Wounded Warrior Workshop: Is defined as a modified modular DOLEW curriculum consisting of 6 modules, as follows:

Module 1 = DOLEW Section 1

Module 2 = DOLEW Sections 2 & 3

Module 3 = DOLEW Section 4

Module 4 = DOLEW Section 5

Module 5 = DOLEW Sections 6 & 7

Module 6 = DOLEW Sections 8 & 9

One module will be covered during 4 hours of classroom instruction. For the contractor, the wounded warrior

“workshop” would consist of 3 consecutive business days. The facilitator will instruct a module for 4 hours on

Day 1 and another module for 4 hours on Day 3. On Day 2 and any time on Days 1 and 3, during regular working hours, that the facilitator is not on the podium, the facilitator will be available to provide individual follow up to participants, and conduct detailed coordination with the military site transition manager.

The contractor’s billable portion will be completion of the 3-day workshop rather than at the completion of the entire DOLEW curriculum.

2.2. ACRONYMS:

ASP Assistant Secretary for Policy

CEO Chief Evaluation Office

CONUS Continental United States (for this PWS includes Alaska and Hawaii)

COR Contracting Officer Representative

CPPR Center for Program Planning and Results

DOD Department of Defense

DHS Department of Homeland Security

DOL Department of Labor

DVET Director, Veterans’ Employment and Training

FAR Federal Acquisition Regulation

FY Fiscal Year

NDAA National Defense Authorization Act

OASAM Office of the Assistant Secretary for Administration and Management

OCI Organizational Conflict of Interest

OCONUS Outside Contiguous United States

ODC Other Direct Costs

OMB Office of Management and Budget

PDF Portable Document Format

POP Period of Performance

PRA Paperwork Reduction Act

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TAP Transition Assistance Program

TE Technical Exhibit

VA Veterans Affairs

VETS Veterans’ Employment and Training Service

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities and Equipment: The Government, through the Department of Defense, the One-Stop Career Center system, or various State Workforce Agencies (and associated entities such as Workforce Investment Boards) will provide the necessary facilities, classrooms, and equipment (audiovisual equipment, white board or flip charts, etc.) for delivering the

TAP Employment Workshop and the Career Technical Training Track Workshop.

3.2 Materials: The Government will provide TAP DOLEW curriculum, Leader Guide, Participant Guide, and instructor

PowerPoint presentation. The Government will provide the TAP Career Technical Training Workshop curriculum, Instructor Guide, Participant Guide, and Instructor PowerPoint presentation.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Domestic and Overseas TAP Employment Workshops (Task 1)

5.1.1. The contractor shall provide CONUS and OCONUS (listed in Attachment A and B) 3-day TAP Employment workshops in accordance with VETS-provided curriculum. While facilitating the workshop, the contract facilitator shall provide one-on-one employment counseling to participants to address concerns. The anticipated workshop quarterly schedule for each location is generally produced by the DOD TAP site coordinator at a minimum of 90 days in advance of the beginning of each quarter and coordinated with the COR. The COR will provide a final workshop schedule to the contractor’s Project Manager 30 days prior to the beginning of each quarter.

5.1.1.1. The contractor shall deliver TAP employment workshops using the Army ACAP virtual classroom platform

OpenQwaq software. These virtual TAP employment workshops may be conducted remotely or at the US Army Human

Resources Command facility at Ft Knox, KY by facilitators local to Ft Knox, KY.

5.1.1.2. Reserved

5.1.1.3. Reserved

5.1.1.4. The contractor shall deliver modified TAP employment workshops in support of the military services’ Wounded

Warrior populations. The contractor will deliver the employment workshop curriculum in the sectional manner defined in paragraph 2.1.20: a modified modular DOLEW curriculum consisting of 6 modules, as follows:

Module 1 = DOLEW Section 1

Module 2 = DOLEW Sections 2 & 3

Module 3 = DOLEW Section 4

Module 4 = DOLEW Section 5

Module 5 = DOLEW Sections 6 & 7

Module 6 = DOLEW Sections 8 & 9

One module will be covered during 4 hours of classroom instruction. For the contractor, the wounded warrior

“workshop” would consist of 3 consecutive business days. The facilitator will instruct a module for 4 hours on Day 1 and another module for 4 hours on Day 3. On Day 2 and any time on Days 1 and 3, during regular working hours, that the facilitator is not on the podium, the facilitator will be available to provide individual follow up to participants, and conduct detailed coordination with the military site transition manager.

The contractor’s billable portion will be completion of the 3-day workshop rather than at the completion of the entire

DOLEW curriculum.

5.1.2. The contractor shall use the highest quality and most cost effective method to ensure all facilitators have been trained on the VETS-provided curriculum to support scheduled workshops by the end of the phase-in period.

5.1.2.1 The contractor shall ensure that any new facilitators hired to fill vacancies from turnover during the performance period of the contract are trained on the curriculum within 14 days of employment. No facilitators shall be allowed to facilitate until they have been trained on the workshop curriculum.

5.1.2.2. The contractor shall ensure existing facilitators are trained on any new changes to the VETS-provided curriculum.

5.1.3 The contractor shall ensure any changes to the scheduled workshops are documented in writing on a Change

Request Form (see Attachment C) and submitted through VETS State Director (DVET), or the military services’

Transition Assistance Program Managers, for overseas workshops, to the COR.

5.1.4. The contractor shall collect, maintain, and report participant attendance numbers for both CONUS and OCONUS workshops using Attendance Reports Form (see Attachment D). The contractor shall provide the attendance numbers to the COR and Government Program Manager (PM) in electronic file form for the previous month’s activities.

5.1.5. The contractor shall ensure workshop participants are provided the opportunity to complete the web based

Transition GPS Participant Survey.

5.1.6. The contractor shall provide all post workshop reports to the DVET and the respective Program Managers of the military services. The post workshop report shall consist of a summary of workshops delivered in the respective state during the previous month. At a minimum, it shall include a list of workshops delivered, dates of workshop, location, length, and name of facilitator who conducted the training.

5.1.7 The contractor shall review and present recommended changes to the Train-the-Trainer materials in writing. Once the changes have been approved by the COR, the contractor shall begin training the facilitators.

5.1.8 The contractor shall pre-arrange and obtain approval from the COR for site visits.

5.1.8.1 The contractor shall prepare an after-action report within two weeks after completion of site visits.

5.1.9. The contractor shall develop a site assessment tool that will be used to conduct site visits.

5.2 Surge and Emergency Workshops (Task 2):

5.2.1. The contractor shall be able to provide additional workshops with less than 30 days notification from the COR during surge and emergency periods. In cases where a number of locations are in proximity to each other, attempts will be made by the COR to coordinate the workshop schedules to the maximum extent practicable. Any changes to the scheduled workshops must be in writing on a Change Request Form and submitted through DVET for domestic workshops or the military services’ Transition Assistance Program managers for overseas workshops.

5.3 Domestic and Overseas TAP Career Technical Training Workshops (Task 3):

5.3.1 The contractor shall provide CONUS and OCONUS 2-day Transition GPS Career Technical Training (CTTT) workshops in accordance with VETS-provided curriculum. Scheduling of CTTT workshops will follow the same process as outlined in paragraph 5.1.1.

5.3.2 The contractor shall use the highest quality and most cost effective method to ensure all CTTT facilitators have been trained on the VETS-provided curriculum to support scheduled workshops.

5.3.2.1 The contractor shall ensure that any new CTTT facilitators hired to fill vacancies from turnover during the performance period of the contract are trained on the curriculum within 14 days of employment. No facilitators shall be allowed to facilitate CTTT workshops until they have been trained on the workshop curriculum.

5.3.2.2. The contractor shall ensure existing facilitators are trained on any new changes to the VETS-provided CTTT curriculum.

5.3.3 The contractor shall ensure any changes to the scheduled CTTT workshops are documented in writing on a Change

Request Form and submitted through VETS State Director (DVET), or the military services’ Transition Assistance

Program Managers, for overseas workshops, to the COR.

5.3.4. The contractor shall collect, maintain, and report participant attendance numbers for both CONUS and OCONUS workshops using Attendance Reports Form (see Attachment D). The contractor shall provide the attendance numbers to the COR and Government Program Manager (PM) in electronic file form for the previous month’s activities.

5.3.5. The contractor shall ensure CTTT workshop participants are provided the opportunity to complete the web based

Transition GPS Participant Survey.

5.3.6. The contractor shall provide all post CTTT workshop reports to the DVET and the respective Program Managers of the military services. The post workshop report shall consist of a summary of CTTT workshops delivered in the respective state during the previous month. At a minimum, it shall include a list of CTTT workshops delivered, dates of workshop, location, length, and name of facilitator who conducted the training.

5.4 Curriculum Development and Revision (Task 4):

5.4.1 Curriculum Development: The contractor shall support developing learning objectives, evaluation criteria and a general course outline for the DOLEW and CTTT curricula with the collaboration of the Government Program Manager

(PM). Based on those approved objectives by PM and COR, develop the instruction and training materials package, including but not limited to slide presentations, classroom activities, worksheet/handouts and instructor and participant guides. Ensure that all TAP virtual curricula course content and materials remain current and relevant to ensure service members who are unable to attend TAP training in a brick and mortar classroom have the means to obtain online instruction. Currently virtual delivery of the DOLEW and CTTT curricula is via Joint Knowledge Online (JKO) learning management system and is a self-paced web based class.

5.4.2 Curriculum Revision: Based on the TAP Curriculum Working Group review cycle, the contractor shall support technical reviews of the curricula for finding and fixing defects to ensure that all course content and materials remain current and relevant. The contractor shall support in-depth reviews consisting of performing an extensive analysis of the curricula for finding and fixing defects to ensure that all course content and materials remain current and relevant.

Provide revised instruction and training materials package, including but not limited to slide presentations, classroom activities, worksheets/handouts, and instructor guides and participant guides. In collaboration with the COR and PM work with JKO to ensure curricula revisions are reflected in JKO virtual courses.

5.5 TAP Program Review (Optional Task 5):

5.5.1 TAP Program Review: The contractor shall, in collaboration with the PM, facilitate a thorough review of DOL

VETS Transition Assistance Program to ensure statutory compliance and the program structure/content best serves the employment needs of transitioning service members and their spouses. Efforts associated with this task encompass facilitating the review process with external stakeholders, providing recommendations, analyses, assistance, and input for all phases of the program.

5.6 Reports/Plans

5.6.1 Weekly Activity Report: The contractor shall provide a standardized weekly report to the COR and PM highlighting activity from the previous week. The report should include a listing of DOLEW and CTTT workshops affected by change requests or facilitator changes that impact the associated task order. The report shall include a to date completion of workshops in relation to the task order award. The report shall include the to date amounts for ODC Travel either actual or estimated.

5.6.2 Monthly Progress Report: The first such report will be due 30 days after the contract beginning date and subsequent reports will be due monthly thereafter. Reports should address monthly progress in terms of completing the tasks specified in the PWS, identification of problems and plans for the resolution of those problems, plans for the upcoming month. The number of TAP DOLEW and CTTT workshops conducted, identified by site and number of participants at each workshop should be included as an excel spreadsheet attached to the monthly report. Each report will also include a summary of expenditures for the month compared to planned expenditures, and a brief discussion of planned activities for the next reporting period. If necessary, an updated work plan for the remainder of the contract period should be included.

5.6.3 Mid-year Report: The contractor shall present, in writing, a Mid-Year briefing that includes, at a minimum, a clear, comprehensive agenda, summary of site visits to date, identifying the lessons learned, best practices, challenges, recommended solutions. The report should include, at a minimum, a summary of site visits conducted, lessons learned, best practices, identified problems with recommended solutions.

5.6.4 Final Report and Briefing: The contractor shall present, in writing, a final briefing which includes, at a minimum, a summary of site visits conducted, lessons learned, best practices, challenges, and solutions. The final report incorporating

DOL comments will be due before the end of each contract year.

5.6.5 Quarterly Site Visit Plan: Quarterly plans will be due within 5 days of receipt of quarterly workshop schedules. The quarterly plans should include a schedule for which sites will be assessed and the criteria used to select those sites. Each plan should also include financial costs associated with each site visit.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

Title III of the E-Government Act of 2002 — Federal Information Security Management Act (FISMA)

The Privacy Act of 1974, PL 93-579, as amended The Freedom of Information Act, PL 93-502

The Federal Managers’ Financial Integrity Act (FMFIA), PL 97-255

OMB Circular A-130, Management of Federal Information Resources

OMB Circular A-123 Revised, Management’s Responsibility for Internal Control, December 2004

OMB Circular A-127, Financial Management Systems, July 23, 1993

OMB Circular A-130, Appendix III, Security of Federal Automated Information Resources

National Institute of Standards and Technology (NIST) Federal Information Processing Standard (FIPS) 200, Minimum Security Requirements for Federal Information and Information Systems

NIST FIPS 199, Standards for Security Categorization of Federal Information and Information Systems

NIST Special Publication (SP) 800-18, Revision 1, Guide for Developing Security Plans for Federal Information

Systems

NIST SP 800-53, Recommended Security Controls for Federal Information Systems

DOL, CM, NIST SP 800-53 Security Controls Implementation Plan (current OASAMITC adopted version) http://labomet.dol.govicsh/ea_govemance_guide approved.htm

DLMS 9 – Information Technology (IT) Chapter 400, IT Security http://labornet.dol.gov/DCS_FileSystem/DLMS9InformationTechnology/dIms9 0400.ht

General Records Schedule 24, Information Technology Operations and Management Records.

http://www.archives.gov/records-mgmt/ardor/grs24.html

Section 301 of P.L. 112-260

TECHNICAL EXHIBIT 1

Performance Requirements Summary - QASP

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required Service (RS) Standard Acceptable Performance

Level (APL)

Method of

Surveillance

5.1. Domestic and Overseas TAP Employment Workshops (Task 1)

RS1

Deliver CONUS and

OCONUS 3-day TAP

Employment workshops and one-on-one employment counseling to participants to address concerns.

Par. 5.1.1.

Compliance with TAP DOLEW curriculum

Zero deviation from standard.

Must deliver 100% of scheduled workshops.

Random

Inspection

RS2

Deliver Virtual TAP employment workshops conducted remotely or at the US

Army Human Resources

Command facility.

Par. 5.1.1.1.

Utilization of the Army ACAP virtual classroom platform

OpenQwaq software.

Zero deviation from standard.

Must deliver 100% of scheduled workshops.

Random

Inspection

RS3

Deliver Modified TAP employment workshops in support of the military services’

Wounded Warrior populations.

Par. 5.1.1.2.

Modified modular DOLEW curriculum consisting of 6 modules.

Module 1: DOLEW Section 1

Module 2: DOLEW Sections 2 & 3

Module 3: DOLEW Section 4

Module 4: DOLEW Section 5

Module 5: DOLEW Sections 6 & 7

Module 6: DOLEW Sections 8 & 9

Zero deviation from standard.

Must deliver 100% of scheduled workshops.

RS4

Deliver CONUS and

OCONUS 3-day TAP

Employment workshops and one-on-one employment counseling to participants to address concerns with less than 30 days notification from the

COR during Surge and

Emergency Periods.

Par. 5.2.1

Compliance with TAP DOLEW scheduled workshops.

RS5

Deliver CONUS and

OCONUS 2-day

Transition GPS Career

Technical Training

(CTTT) workshops in accordance with VETS-provided curriculum.

Par. 5.3.1

Compliance with TAP CTTT scheduled workshops.

RS6

Deliver Curriculum

Development support for Brick and Mortar, Virtual, and Online

Courses.

Par. 5.4.1

Compliance with PM and COR

Approved Objectives for Brick and Mortar, Online, and Virtual scheduled development support.

100%

RS6

Deliver Curriculum

Revision support for

Brick and Mortar, Virtual, and Online

Par. 5.4.2

Compliance with PM and COR

Approved TAP Curriculum

Working Group review cycle for Brick and Mortar, Online, and Virtual Courses.

scheduled revision.

RS7

Deliver the results of thorough review of

DOL VETS Transition

Assistance Program to ensure statutory compliance, program structure and content that best serves the employment needs of transitioning service members and their spouses

Par. 5.5.1

Collaboration with the PM and

COR to thoroughly review the

DOL VETS Transition

Assistance Program to ensure statutory compliance, program structure and content of Brick and Mortar, Online, and Virtual

95% error free draft report/documents corrected to error free within one revision cycle.

RS8

Weekly Activity Report

Par. 5.6.1

Electronic file by e-mail as an

MS Word attachment.

error free within one revision cycle.

RS9

Monthly Progress

Report

Par. 5.6.2 error free within one revision cycle.

RS10

Mid-year Report

Par. 5.6.3 error free within one revision cycle.

RS11

Final Report and

Briefing

Par. 5.6.4 error free within one revision cycle.

RS12

Quarterly Site Visit Plan

Par. 5.6.5 error free within one revision cycle.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Monthly progress report

At the end of each month after the award of the contract, a progress report discussing the progress made in the previous month in writing. 1

Electronic file by e-mail as an MS

Word attachment. COR/PM

Kick-Off Meeting

Within 5 days after the award of the contract. 1

In-person meeting with CO/COR and

VETS staff CO/COR

Mid-Year Briefing

180 days following end of Phase-in period 1

Electronic file by e-mail as an MS

Word attachment. COR/PM

Final Briefing

Before the end of the contract 1

Electronic file by e-mail as an MS

Word attachment. COR/PM

Attendance Report

(CONUS)

At the beginning of the month for the previous month’s workshops 1

Electronic file by e-mail as an Excel attachment. COR/PM

Attendance Report

(OCONUS)

At the beginning of the month for the previous month’s workshops 1

Electronic file by e-mail as an Excel attachment. COR/PM

Post Workshop

Reports

(CONUS)

At the beginning of the month for the previous month’s workshops. 1

Electronic file by e-mail attachment DVET

Post Workshop

Reports

(OCONUS)

At the beginning of the quarter for the previous quarter’s workshops. 1

Electronic file by e-mail attachment COR

Weekly Activity

Report

Weekly for the previous week’s contractor activity 1

Electronic file by e-mail attachment COR/PM

Quarterly Site

Visit Plan

Within 5 days of receipt of quarterly workshop schedules 1

Electronic file by e-mail attachment CO/COR/PM

Site Assessment

Tool

30 days prior to first workshop task order 1

Electronic file by e-mail attachment CO/COR/PM

Site Visit After-

Action Report

Two weeks after each site visit 1

Electronic file by e-mail attachment CO/COR

Conduct Technical

Review of

DOLEW and

CTTT curricula and produce revised Instruction and Training

Material package

(Technical

Review).

To be determined by

COR

1 Hard Copy of revised material /

Electronic Copy in appropriate MS

Application

(Word, PowerPoint, Excel)

COR/PM

Deliverable Frequency # of Copies Medium/Format Submit To

Conduct In-depth

Review of

DOLEW and

CTTT curricula and produce revised Instruction and Training

Material package

(In-depth Review).

To be determined by

COR

1 Hard Copy of revised material /

Electronic Copy in appropriate MS

Application

(Word, PowerPoint, Excel)

COR/PM

(Optional Task)

Conduct TAP

Program Review

As determined by COR As required As required COR/PM

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

Below are the descriptions and estimated quantity for the requirements of this PWS based on historical data. The below information do not project actual requirements for the new contract, nor does it reflect the subcontractors workload. The contractor is responsible for proposing the appropriate price to perform the requirements of this PWS. This data is provided for informational purposes only.

ITEM

NAME ESTIMATED QUANTITY

Domestic (CONUS) 3-day DOLEW

Workshops

5,500 to 7,500 workshops Annually

Overseas (OCONUS) 3-day DOLEW

Workshops 650 to 700 workshops Annually

Wounded Warrior DOLEW

Workshops 140 workshops Annually

Remote Overseas DOLEW

Workshop 10-12 workshops Annually

5 Virtual DOLEW Workshops 60 workshops Annually

Domestic (CONUS) 2-day Career

Technical Training Track Workshops 900 workshops Annually

Overseas (OCONUS) Career

Technical Training Track Workshops 300 workshops Annually

8 Facilitator Training

Train facilitator staff on curriculum changes Annually

9 Curriculum Development/Revision

In accordance with curriculum review cycle Annually

10 Program Review (Optional Task) NTE $100K

Once during the contract

11 ODC (Includes Travel) NTE $1.7M Annually

CONUS DOLEW average class size = 30 participants

OCONUS DOLEW average class size = 23 participants