16 Attachment 1_SOW.pdf

09/15/2021

STATEMENT OF WORK (SOW)

For

Infrared and EO Camera Procurement and Services Support

Including:

Support for multiple US Border Patrol Surveillance

Platforms

PREPARATION DATE: updated 03/10/2022

PREPARING ORGANIZATION: F A A A J W - L 5 0 0

Statement of Work (SOW) AJW-L500 / Customs and Border Protection

Mobile Video Surveillance System and Northern Border Remote Video Surveillance System

1.0 Background

The Department of Homeland Security’s (DHS) Secure Border Initiative (SBI) is a comprehensive multi-year plan to secure America’s borders and reduce illegal immigration.

The initiative addresses both border control and interior enforcement. SBI is part of the overall initiative designed to provide Customs and Border Protection (CBP) the resources and capabilities necessary to achieve border control. The Federal Aviation Administration Logistics Center (FAALC) will serve as an independent government entity providing engineering, technical and logistics services to support CBP in the areas of Integrated Logistics Support, management consulting, primary inventory control point, provisioning and repair of CBP equipment.

2.0 Purpose

The FAA requires repair services (inclusive of extended warranties and non-warrantied repairs), purchases and engineering studies/analysis for the Northern Border Remote Video Surveillance System (RVSS) Electro Optical (EO) Cameras, Pan Tilt Units (PTUs) and the System Sensor Ball Assembly mounted on the CBP Mobile Video Surveillance System (MVSS) skid. The Sensor Ball Assembly ensures the continued operation of the surveillance equipment, while the MVSS units are deployed in remote locations along the U.S. southern border. Future systems may be added to this effort, based upon when they may be deployed.

3.0 Scope of Work

3.1 Repair Services

3.1.1 The Contractor shall provide repair services for the following assets:

Part Number Description

110445 Sensor Ball 109857 Gimbal Base 857129 EO Recon Camera 857131 Pan Tilt Unit

109771 Camera, Day, HD 2005-VIS 1000MM Lens 106255 Camera, IR, PVP Nighthawk WALSS 107411 Illuminator, Laser, Nighthawk Ultra Long Range 107619 Laser Range Finder 107015 Pan/Tilt Unit Nighthawk HD

3.1.2 Upon receipt of items from FAALC, the Contractor shall perform an initial test and evaluation to determine the status of the item and, if applicable, the level of repair required. The status and repair tier levels are listed below. All components listed in section 3.1, whether under warranty or not, are to be classified:

• No Fault Found (NFF): The asset is free of defect. The contractor will notify the FAA Contracting Officer (CO)/Contracting Officer Representative (COR) within two (2) business days of receipt of the asset of the NFF finding. The contractor will return the part to the FAA within five (5) business days of NFF finding.

• Beyond Economical Repair (BER): Cost to repair the item exceeds 75% of the Acquisition/Replacement Price. The contractor will notify the FAA CO/COR of the BER finding, and will send the Evaluation Report to the COR no later than two (2) business days after receipt of asset. The contractor will return the asset to the FAA (outside of box to be marked BER) within five

(5) business days and will note the unit is BER and to be returned and added to stock (can utilize parts for other repairs).

• Repair: Upon completion of the evaluation and approval of the Contracting Officer, the assets shall be repaired to ensure assets meet current specifications.

• Evaluation: The contractor will evaluate each asset within five

(5) business days and determine the appropriate level of repair required to return the asset to a fully operational status.

• Tier 1 - Minor Repair: Minor level component swap/repair; e.g., easily accessible, simple single board/component swap, wiring harnesses, and EO camera and PTU general maintenance. Minor repairs shall be completed within fifteen (15) business days after receipt of the product (includes the five (5) day evaluation period).

• Tier 2 - Medium Repair: Medium level component swap/repair;

e.g., more complex with increased difficulty to access single board/component swaps or wiring. Medium level repairs shall be completed within thirty (30) business days after receipt of the product (includes the five (5) day evaluation period).

• Tier 3 - Major Repair: Major component swap/repair; e.g., multiple component swaps, wiring due to extensive damage, Azimuth and Elevation motors, Instrumentation Technology Systems (ITS) Control Board, Axis Encoder, EO Camera lens repairs or replacements due to extensive damage. Major level repairs shall be completed within forty-five (45) business days after receipt of the product (includes the five (5) day evaluation period).

• Tier 4- Cooler Replacement: Replacement of camera cooler to include reintegration and system alignment. Cooler replacement level repairs shall be completed within sixty (60) business days after receipt of the product (includes the five (5) day evaluation period).

3.1.3 The maximum repair interval for all repairs is sixty (60) business days, depending upon the tier, after the unit is received by the contractor to when it is shipped back to FAALC. This allows time for the contractor to receive in the units and put in queue for repair. Any delays or exceptions should be coordinated with the CO/COR for appropriate determination of sufficient action.

3.2 Procurement

During the performance of this contract, the FAALC may have a requirement to procure Line Replacement Units (LRU) identified in Attachment 1. If that need should occur, the FAA will execute a Task Order to accommodate the procurement of required components.

4.0 Engineering Studies, Analysis and Training

The COR will identify engineering issues and will coordinate with the CO to acquire contractor’s assistance as they relate to the assets cited in section 3.1 of this SOW. The contractor will assess and provide recommended solutions to restore the assets to functionality. Types of work to be performed may include, but not limited to: attending meetings as requested by FAALC, extended testing, detailed Failure Mode Analysis (FMA) of units for problems such as premature shut-downs, software issues, and image degradation.

Contractor may be required to travel to a field site to perform the study/evaluation and be on-site within ten (10) business days of notification. Each site visit will require approximately two (2) to three (3) days on site. However, the length of time on site will depend on the nature of the work.

The Contractor shall provide various other design, procurement, management, coordination, and training efforts needed to plan, accomplish, and monitor tasks (as specified in individual Task Orders).

All travel shall be in accordance with the Federal Travel Regulations (FTR), General Services Administration (GSA) per diem rates and associated contract clauses.

5.0 Schedule of Deliverables

5.1 The contractor shall provide a monthly Failure Reporting Analysis and Corrective Action Summary (FRACAS) report that details repair actions by Serial Number and includes the applicable failure repair analysis. The monthly FRACAS report shall be sent to the CO and the COR no later than the 5th business day of the new month. The report shall contain historical as well as current repair data. The FRACAS report will be delivered electronically in a spreadsheet format (.xls, .xlsx). The content of the FRACAS report will be agreed to by both parties. See Attachment 3 FRACAS Report Template for the proposed format of the FRACAS report.

In the case of an engineering study or analysis, a separate in depth report will be delivered within five (5) days after the study is completed. In the case of a lengthy study, a progress report will be delivered every two (2) weeks unless otherwise agreed to by the CO or COR. The format of the report shall be agreed upon by all parties.

5.2 The contractor shall provide Evaluation Reports that detail all findings prior to any repair action to the CO and COR no later than two (2) business days for minor, medium and major repairs after receipt of asset. This will include, but is not limited to;

problem found, major components to be replaced or updated, classification of repair, and cost of repair with supporting pricing documentation. The evaluation report will also be provided for all BER and NFF determined equipment as described in section 3.1.2 of this

SOW.

5.3 The contractor shall provide Failure Analysis Reports after completion of repair actions to the COR when the repaired unit is returned. This information will also be included in the monthly FRACAS report.

5.4 The contractor shall provide a biweekly report with estimated completion dates (ECDs).

5.5 The contractor shall host a teleconference, when requested, when repairable assets are at the contractor facility. During this conference call, the contractor will provide updates on the status of all repairs and expected completion dates.

5.6 The contractor shall host a monthly status teleconference to provide updates on the status of repairs. The meeting agenda shall be jointly approved and shall cover, at a minimum, the following; status of work, problems issue, schedule, status of repair funding, quality issues.

6.0 Schedule of Repairs

The schedule of time allotted for evaluation and repairs is listed in Attachment 2. The evaluation/repair time starts when the unit is received at the contractor or receipt of Task Order, whichever is later.

7.0 Replacements When Identical Parts Become Unavailable

The Contractor shall notify the FAALC Inventory Manager and the COR no later than five (5) days after discovering that an item(s):

(1) Is no longer manufactured and cannot be procured from known sources; or

(2) That a source may soon be out of business; or

(3) Is no longer repairable because the piece parts used for repair are no longer available;

or

(4) Will be replaced by a non-identical item.

The Contractor shall identify options for non-identical replacement items when identical items become unavailable and repair is no longer feasible. The Contractor shall ensure that proposed replacements are form, fit, and function compatible with respect to operation and to the original parts identified in the approved system baseline. The Contractor shall propose non-identical items that meet the requirements of the original system performance. The Contractor shall provide full technical data, drawings, and test results in support of assertions of form, fit, function replacement suitability to the COR in order to demonstrate that the replacement parts do not degrade performance, introduce incompatibilities to the normal operation of system elements, impact the functions performed, or degrade performance of the operating system, application software or interfaces. The Contractor shall not replace items with non-identical items without prior approval by the CO. Supporting pricing documentation is required to include price/cost breakdown (labor, material, profit, overhead, third party quotes, .. ect) of proposed pricing.

8.0 Shipment

The FAALC will be responsible for coordinating shipment of the asset to the Contractor’s facility. Contractor will be responsible for shipping assets back to the Government. Upon occasion, the Government may request priority processing and priority shipping faster than the standard seven (7) to ten (10) day shipping interval (for shipments from the Contractor’s facility to the Government). The Contractor will provide this as a Priority Shipping outlined in the Statement of Work. Priority shall be approved in advanced by the CO. Supporting pricing documentation is required, such as carrier shipping quotes or actual carrier invoice, for both priority and non-priority shipping.

9.0 Facility Access

Advance coordination and clearance is required to gain access to CBP or FAA facilities. The Contractor shall verify that clearances for access have been received prior to arrival at any work site, as access will be denied if proper clearances and coordination have not been obtained.

The Contractor must adhere to all applicable FAA Mike Monroney Aeronautical Center (MMAC) security requirements. Prior to entry onto the MMAC, the Contractor personnel must check‐in at the Main Gate and security checkpoint. The Contractor personnel must wear a “Visitor” badge at all times while on MMAC premises and vehicle registry tag issued by MMAC security must be visible. The Contractor personnel will be escorted on MMAC from an FAA employee.

10.0 Packaging and Marking

Follow packaging and marking requirements as defined in the shipping clause.

The BER assets shall be marked/labelled as BER item on the packages along with the BER failure analysis report when returning the asset to the FAALC.

11.0 Travel

All travel shall be in accordance with contract clauses and the Federal Travel Regulations ( which can be found at https://www.gsa.gov/portal/content/104790) and are subject to General Services Administration (GSA) per diem rates and associated contract clauses. All travel shall be authorized by the CO or COR prior to making travel arrangements. Travel is not authorized profit or overhead. The contractor shall provide supporting pricing documentation to support travel costs.

12.0 Warranties

The Contractor warrants that products conform to contract requirements. The contractor also warrants that products are free of defects in design, materials, and workmanship. The contractor shall provide a written statement of warranty for the work performed for the FAA. The warranty statement must identify what is covered under warranty and the warranty duration.

https://www.gsa.gov/portal/content/104790

The contractor shall replace or repair any repaired products which fail in operation within 90 days from the date of receipt. The contractor shall replace or repair any procured asset which fails in operation within one (1) year from the date of receipt. The Contracting Officer (CO) will give written notice of any defect or nonconformance to the contractor within a reasonable period of time after the discovery. Replacements of contract items will be made promptly and on a FOB Destination basis.

13.0 Inspection, Compliance and Acceptance

The COR has the option to periodically visit the Contractor facility to ensure compliance with the terms of the contract.

14.0 Government Property

An inventory of loose equipment will be performed and the property will be stored as Government Property (GP) and returned to the FAA after completion of the contractor. GP will be stored in a secure location. An updated list of GP must be provided to the COR during each option period being exercised and at contract close-out.

15.0 Period of Performance

The period of performance will be a five (5) year contract, which includes one (1) base year and four (4) option years.

16.0 Invoicing

The Contractor must submit an invoice for spare parts, repairs, engineering support, training and approved O&A actions within thirty (30) days of completion of work. Each invoice must be numbered in Contractor format and include a detail breakdown cost associated with spare parts, repairs, engineering support, training and approved O&A actions. In addition, the invoice must identify the CLIN, and CLIN description, part number, quantity, or task descriptions, unit cost, and extended cost.

17.0 Place of Performance

The place of performance is at the contractor’s facility for repairs.

Attachment 1: Line Replacement Units

Procurement of Spares

Per Section 3.2 of the Statement of Work, the Government may purchase any of the following parts for spares throughout the period of this contract:

Part Number Description

110405 Sensor Ball / Gimbal 110445 Sensor Ball 109857 Gimbal Base 103862 Sensor Baseplate 110478 700mm MWIR Zoom Lens 110446-007 700mm MWIR Camera Assembly 110826-027 HD Day Camera 110826-026 500mm Day Camera Zoom Lens 110857 Day Camera Window 110607-018 20km Laser Range Finder 109771 Camera, Day, HD 2005-VIS 1000MM Lens 106255 Camera, IR, PVP Nighthawk WALSS 107411 Illuminator, Laser, Nighthawk Ultra Long Range 107619 Laser Range Finder 107015 Pan/Tilt Unit Nighthawk HD 109511 Pan-Tilt Mount Pedestal Adapter 107802 Ziess LP17 Laser Range Finder External Cable 105743 External Laser Illuminator Spot Cable FA05373-20 HD ISS-TCU Fiber Optic Video Cable 106753 -REV B HD ISS – TCU Power / Ethernet Cable 907-0074-04 TCU Optical Demux Module FA05372 TCU Internal Fiber Optical Cable – 18”.

107467 TCU Internal Power / Ethernet Cable 907-0074-52 Moog OEM Component

Additional parts may be added to this list during the course of the contract.

Attachment 2

Repair Turn Around Times (TATs)

Per Section 3.1.2 of the Statement of Work, the Government requires the Repair Intervals to meet:

Part Number Description Repair TAT

110445 Sensor Ball Intervals per Tiered Levels 109857 Gimbal Base Intervals per Tiered Levels 857129 EO Recon Camera Intervals per Tiered Levels 857131 Pan Tilt Unit Intervals per Tiered Levels 109771 Camera, Day, HD 2005-VIS Intervals per Tiered Levels 106255 Camera, IR, PVP Nighthawk Intervals per Tiered Levels 107411 Illuminator, Laser, NT Intervals per Tiered Levels 107619 Laser Range Finder Intervals per Tiered Levels 107015 Pan/Tilt Unit Nighthawk HD Intervals per Tiered Levels

Additional items may be added to this list during the course of the contract.