15-Past Performance Evaluation.pdf
PDF 129 KB Posted
- Solicitation number
- RFP 27-12-31
- Issued by
- Maricopa County, Tucson City, Arizona
About this file
This is a Past Performance Evaluation form issued by the Tolleson Union High School District #214 Purchasing Department in Tolleson, Arizona for RFP #27-12-31 concerning Online Standard & Manager Food Handler Courses & Certifications. The District seeks a vendor to provide online standard and manager food handler courses, materials, and certifications to support its Culinary Arts & Foodservice departments, with the capability for certified staff to proctor testing. The proposal deadline is April 16, 2026 at 1:00 p.m.
The Past Performance Evaluation form requests current or previous clients of the responding vendor to rate the company across seven criteria: whether general services/products met expectations, quality of services/products, ability to adhere to timelines and schedules, responsiveness to communication and customer service, billing process, ability to adhere to contract guidelines, and overall customer satisfaction. Each criterion is scored on a scale of 1 to 10, with a total possible score of 70 points. Completed questionnaires must be returned directly to the District via email to matthew.silva@tuhsd.org by the April 16, 2026 deadline at 1:00 p.m. The evaluation form serves as a mechanism for the District to assess the responsiveness and responsibility of vendors under consideration.
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Text version
Request for Proposal
Online Standard & Manager Food Handler Courses & Certifications
RFP # 27-12-31
Tolleson Union High School District # 214
Purchasing Department 9801 W Van Buren Tolleson, AZ 85353
RFP 27-12-31 Online Standard & Manager Food Handler Courses & Certifications
DUE DATE & TIME: 4/16/26 @1:00pm
PAST PERFORMANCE EVALUATION
Tolleson Union High School District has implemented a process that collects past information on vendors. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above company.
The company listed above has listed you as a current or previous client for whom they have provided products or services.
The company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the accompanying questionnaire.
Please evaluate the Performance of the company (10 - you are Always satisfied and have no question about hiring them again, 5 - you are Sometimes satisfied, and 1 - you are very Dissatisfied and would never hire them again because of very poor performance). If you do not have sufficient knowledge of past performance in a particular area, leave it blank.
Total possible points:70
NO. Criteria Unit Score
1 Did general services/products provided meet your expectations? (1-10)
2 Quality of services/products (1-10)
3 Ability to adhere to timelines/schedules (1-10)
4 Responsiveness to communication (Customer Service, Quotes) (1-10)
5 Billing Process (1-10)
6 Ability to adhere to contract guidelines (1-10)
7 Overall customer satisfaction, confidence in hiring vendor again (1-10)
TOTAL POINTS____________
Thank you for your time and effort in assisting the vendor in this important endeavor. Please return this questionnaire directly to Tolleson Union School District by email to matthew.silva@tuhsd.org by 1:00 p.m., April 16, 2026.
Signature Date
Printed Name Title
To the attention of:
Name of client’s company:
Phone:
Company being surveyed:
mailto:matthew.silva@tuhsd.org
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