Attachment_8_-_Training_on_Electroninc_Equip.pdf

Standard No. S24.804 January 22, 1973 (Revised 02/02/04)

GENERAL REQUIREMENTS FOR

TRAINING ON ELECTRONIC EQUIPMENT

1.0 SCOPE

1.1 Purpose. This document establishes requirements for the content and conduct of contractor training courses in the operation and maintenance of electronic, electrical, and electro-mechanical equipment system.

1.2 Application. The requirements of this standard shall apply to equipment or systems developed or fabricated to Government specifications. Unless otherwise specified, they shall not apply to commercial production items unless such items form an integral part of equipment or systems developed or fabricated to Government specifications.

1.3 Contracting Officer's Technical Representative. The Contracting Officer's Technical

Representative (COTR) shall provide the final interpretation of any conflict between this standard and specific contract requirements.

1.4 Waivers. Any request for waiver of specific requirements of this standard shall be submitted in writing to the Contracting Officer and to the COTR . A request for waiver must include: a) identification of the paragraphs for which the waiver is requested; b) identification of the systems, equipment, or components for which the waiver is requested; and c) a discussion of rationale for granting the waiver, including impact on reliability, maintainability, schedule, and cost if the waiver is not granted.

2.0 APPLICABLE DOCUMENTS

NOAA/NESDIS Standard No. S24.801 "Preparation of Operation and Maintenance

Manuals"

NOAA standards are available from: U.S. Department of Commerce, National Oceanic and Atmospheric Administration, National Environmental Satellite, Data, and Information Service, OSD/3, Washington, D.C. 20233.

2.1 DEFINITIONS

2.1.1 Course or Session. A class or series of classes tailored to a particular audience, or topic

(e.g., operators, maintenance, hardware, or software.

2.1.2 Class, meeting, or period. A time block of training emphasizing a specific topic, and generally preceded and followed by a break.

3.0 CONTENT

3.1 General. The training shall provide the information and skills necessary to operate and maintain the installed equipment, hardware and software. Operator training shall be provided separately from maintenance training. As a minimum, the following areas shall be covered in each course, at level appropriate to the purpose of the course:

(a) Equipment purpose and capability

(b) Equipment theory and principles of operation

(c) Equipment layout and interconnection

(d) Operating procedures

(e) Alignment, calibration, preventive maintenance, and troubleshooting techniques

(f) Use of manuals and drawings

(g) Equipment software

3.2 Course Types. Generally, and unless otherwise specified in the applicable equipment specification or Statement of Work, the following courses shall be provided:

(a) Operator Training

(b) Hardware Maintenance Training

(c) Software Maintenance Training

3.3 Technical level. Training shall be presented from the viewpoint of a technician having a good general background of education and experience. The sessions shall be thorough providing a general overview and extending to the lowest repairable element. The training material shall include diagrams (block, data flow, circuit, etc.) with complementary text. Elementary/basic theory shall be included to the extent necessary to explain the COTS equipment, its firmware/code, circuits, etc. New, innovative, or custom techniques applied needed to effectively operate and maintain the equipment for training system shall be highlighted as well as any lessons leaned by the contractor during this product development. While the training material shall be in specific quantitative terms, use of mathematics on a design engineering level shall be avoided wherever possible. Thorough training in the use of any special tools and/or auxiliary equipment used in operation, alignment, or repair shall be included.

3.4 Format. The training shall be divided between formal classroom and laboratory instruction. Training shall be keyed to the Operation and Maintenance Manuals for the systems. The laboratory instruction shall utilize the installed and accepted procedures developed for the system/equipments to the fullest extent practicable. The final training meeting of a session shall provide sufficient time (about 10% of the total course duration) for review, general discussion, and critique of the course material. If feedback from the students is unfavorable, the government may provide the contractor a composite alphabetic grade and comments from t he students for improvement.

4.0 ARRANGEMENTS

4.1 Location. All training shall be conducted at the specified location and with the system, or representative equipment, present and operational. This location is normally the site where the equipment is ultimately installed, though training may be required at alternate or multiple locations. The contractor shall bear facilities costs associated with training conducted at non-Government owned/operated locations.

4.2 Time. Training shall not exceed 8-hours per day, combined classroom and laboratory time. Training shall normally begin and be completed within sixty days after installation and acceptance of the equipment. Training will be conducted during the normal work week (Monday-Friday), and during normal working hours (7 a.m. - 6 p.m.). Saturday or evening periods may be scheduled for special purposes, but only with the concurrence and approval of the COTR. Breaks, of 10-15 minutes duration shall be provided at least every 1-1/2 to 2 hours throughout a training session.

Note: Some training courses, i.e., operators training, may require presentation prior to final acceptance testing of the equipment/system when the Government is taking responsibility for staffing and operating the equipment during the test.

4.3 Duration. The training period shall extend for at least the time specified in the applicable equipment specification or work statement. Equipment size and complexity strongly determine the duration of a given training session.

4.4 Attendance. Class size shall not exceed 15 trainees. The contractor shall supply courses and training materials for the number of attendees specified in the applicable equipment specification or Statement of Work. However, the Government reserves the right to have additional personnel attend training classes, if facilities permit.

4.5 Video Taping. The Government reserves the right to video tape any training course or class--utilizing Government video equipment and operators. The video tapes would be used for recurring course presentations (e.g., orientation of future Government hires).

The contractor may be required to video tape the courses presented, if explicitly indicated in the applicable equipment/ system specification or Statement of Work.

5.0 MATERIALS AND FACILITIES

5.1 Contractor items. The contractor shall furnish the following items:

(a) Location information;

(b) Lesson schedule and plans;

(c) Preliminary operation and maintenance manuals;

(d) Training aids.

5.1.1 Location information. At least 90-days prior to the beginning of the course the contractor shall submit to the COTR a location information package for review and approval. The package shall include the following information for those attending the course:

(a) Course coordinator (company name, address, telephone number).

(b) Location (name, address, and telephone number for contact or messages during the course).

(c) Location map, identifying routes from major highways, airports, and rail and bus terminals.

(d) Motel/hotels, at least five (5) within a fixed radius of the training location, including name, address, and telephone number.

(e) Area restaurants, with brief description of bill-of-fair, hours of operation, meals served (BLD), and name and address.

5.1.2 Lesson schedules and plans. At least sixty (60) days prior to beginning of the course the contractor shall submit to the COTR, for review and approval, a copy of the lesson schedule and course outline. The schedule shall indicate in detail the areas of training to be covered, giving day, time, subject of each session, and instructor's name.

5.1.3 Preliminary manuals. Preliminary copies of the operation and maintenance manual shall be provided as the course text with a DRAFT advance copy distributed two weeks before each course is scheduled. Corrections generated during the training period shall be incorporated in the final manual.

5.1.4 Training aids. As a minimum, training aids shall consist of transparencies, suitable for projection of material for classroom presentation. Included shall be the following types of material:

(a) Pictorial layouts

(b) Schematic diagrams

(c) Block diagrams

(d) Logic diagrams

(e) Interconnection diagrams

All training materials becomes the property of the Government upon completion of the training program.

5.1.5 Lesson Schedules. Location information, lesson schedules and plans, DRAFT manuals, and copies of training aids, shall be provided to the official attendees and the COTR at least two weeks in advance of the training session.

5.2 Instructors. The contractor shall provide a qualified instructor (or instructors) to conduct the training course. The instructor shall preferably be an engineer involved in the design and production of the equipment. For large systems different instructors may be employed for various aspects of the system. A summary of the instructors qualifications, as they apply to the course, shall be supplied to the COTR in advance of the training session. An instructor may be used in a course only with the approval of the COTR. The contractor shall provide for all the expenses (travel, salary, and per diem) of course instructors.

5.3 Government facilities. For training conducted at Government locations, the following items will be provided to the contractor:

(a) Classroom

(b) Flip-chart easels

(d) Overhead projector

(e) Computer Powerpoint/Presentation projector

(f) Projection screen.

In addition, the following items may be available, and if available, will be provided to the contractor:

(g) 16mm sound film projector

(h) Closed circuit television with record/playback capability and monitor

(reel-to-reel, or VHS format).

5.4 Contractor facilities. For training conducted at contractor locations (owned, operated, contracted, rented, or leased) the follow items shall be provided by the contractor:

(a) Classroom

(b) Computer Powerpoint/Presentation projector

(c) Flip-chart easels

(d) Overhead projector

(e) 35mm slide projector

(f) Projection screen

(g) Refreshment facilities (ice water, coffee, tea, soft drinks, and snacks) for use during course breaks.

In addition, the following items shall be provided by the contractor, if required by the prepared training aids:

(h) 16mm sound film projector

(i) Closed circuit television with record/playback capability and monitor (8

MM or VHS format).

5.5 Training Certificates. After the training is successfully completed the contractor shall issue signed certificates to all of the participants. The certificates shall indicate the course name, duration, name of the student, and of the instructor. While the normal corporate certificate is generally acceptable, it should be approved by the COTR before issuance. After the training is complete the COTR shall be given a list of all trainees that participated and received a certificate.

5.6 Training Dates and Time. All systems training at NESDIS facilities must be coordinated through the station manager or their designated representative. Training dates shall be set at least one month prior to the training to enable operations to adjust personnel schedules.