1-Supporting Documentation for Request for Information (RFI).pdf
PDF 150 KB Posted
- Solicitation number
- TCH2133104F1
- Issued by
- Florida
About this file
This is a Request for Information (RFI) Notice of Intent to Designate Sole Source supporting documentation issued by a Florida county government to determine whether Springshare LLC's Patron Point Software is available exclusively from a single provider or if comparable alternatives exist. The RFI solicits vendor responses regarding the availability of a fully managed, cloud-based Software-as-a-Service (SaaS) platform that includes online patron registration with duplicate detection, address verification, email tracking and analytics capabilities, customizable newsletter distribution, native SMS functionality, built-in survey tools, scheduled reporting and analytics, and third-party integration through open API connections to integrated library systems and e-resource vendors. This is not a request for pricing or a purchase commitment. Prospective vendors are instructed to submit responses and supporting documentation through the electronic bidding system demonstrating their capability to meet or exceed the specified requirements or providing written explanation contesting the sole source designation. The Director of Purchasing maintains sole authority to determine comparability and decide whether to designate the commodity or service as a sole source or sole brand, and such decision is not subject to objection, protest, or appeal.
No pricing information, set-aside provisions, incumbency status, funding sources, or contract term details are specified in this RFI documentation. The solicitation form date is June 30, 2026, though specific response deadlines, posting periods, or award timelines are not included in the provided materials. Market survey and single source designation for FLL determinations are noted as not applicable to this solicitation.
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Other files
| File | Type | Posted |
|---|---|---|
| 2-Request for Information Questionnaire.docx | DOCX document |
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Text version
SUPPORTING DOCUMENTATION
REQUEST FOR INFORMATION
Libraries - Patron Point (Springshare) Software
A. Sole Brand or Sole Source Designation This Request for Information (RFI) Notice of Intent to Designate Sole Source is to determine if the specified commodity or service is available from multiple providers, or if an alternate commodity or service is available that would meet the County’s needs. This is not a request for pricing or a purchase commitment.
The following commodity or service is thought to be available from only a sole source and is the only commodity/services that meets the County’s needs:
Springhare LLC, Patron Point Software:
• Hosted Cloud Solution: A fully managed, cloud-based Software-as-a-Service (SaaS) platform.
• Online Patron Registration: Self-service digital registration workflows for new library card applicants.
• Duplicate Registration Checking: Automated system checks to detect, flag, or block duplicate accounts during registration.
• Address Verification: Integrated address validation tools (e.g., USPS or GIS matching) to verify residency within a service area.
• Email Tracking & Analytics: Automated email notifications equipped with delivery, open, bounce, and click-through tracking.
• Template-Based Email Builder: A native, easy-to-use email builder utilizing customizable layout templates.
• Automated Account Renewals: System-driven digital library card renewals with automated expiration reminders.
• Customizable Newsletters: Built-in tools for designing, targeting, and distributing library newsletters.
• Native SMS Capability: The ability to natively send automated text messages (SMS) to patrons for alerts and updates.
• Built-in Survey Tools: Native modules to design, distribute, and collect responses for patron feedback surveys.
• Scheduled Reporting & Analytics: A customizable reporting engine capable of emailing automated reports on a fixed schedule.
• Third-Party Library Service Connections: Open API capabilities to seamlessly integrate with your Integrated Library System (ILS), e-resource vendors, and authentication systems.
This RFI will remain posted until closing date and time.
Prospective Vendors are requested to provide information regarding their ability to provide the commodity or service described or written explanation or other documentation contesting the proposed RFI designation.
If you are capable of meeting or exceeding the County’s requirements for the specified commodity or service, respond to this RFI through the electronic bidding system. Vendor should upload any supporting information in the electronic bidding system as part of its response to assist the County in determining if commodity or service is comparable, is available from multiple suppliers, and meets the County’s needs. The Director of Purchasing shall have sole authority in deciding what is comparable.
SUPPORTING DOCUMENTATION
REQUEST FOR INFORMATION
The Director of Purchasing shall consider such submittals and notify all submitting vendors (thru the electronic bidding system) of the decision whether to designate as a Sole Source/Brand, which decision shall not be subject to objection, protest, or appeal.
B. Single Source Designation for FLL Not applicable to this solicitation.
C. Market Survey Not applicable to this solicitation.
D. Additional Information/Instructions Not applicable to this solicitation.
Form Date 6/30/26
| A. Sole Brand or Sole Source Designation |
| B. Single Source Designation for FLL |
| C. Market Survey |
| D. Additional Information/Instructions |
File details come from the government source that posted it. Updated .