DHHS26140 Request for Information (RFI): 91172 Updates Regarding DSPD Worksheet

A. Purpose: Through internal review processes, the Department of Health and Human Services, Division of Services for People with Disabilities (DHHS/DSPD) has identified an opportunity to modernize service delivery expectations under the procurement DHHS91172 Services for DHHS Clients including People with ID.RC and/or ABI.

Specifically, DHHS/DSPD is considering replacing the existing language in the DHHS91172 Scope of Work, Section 1.33(1) ("The contractor shall deliver the staffing hours as outlined in the person's DSPD worksheet.") with updated contract language.

The purpose of this proposed amendment is to provide contracted providers with greater operational and service delivery flexibility, while ensuring services remain responsive to individual needs and fiscal accountability standards. DHHS/DSPD is seeking feedback from contracted providers regarding the potential operational impacts, feasibility, and clarity of the proposed replacement language prior to formal implementation.

B. RFI Limitation:

1. The RFI is NOT a pre-bid conference.

2. Comments received during the RFI are not guaranteed to be incorporated into or change the Scope of Work.

3. No correspondence during this RFI will be legally binding or should be construed as legal advice.

4. Comments received may or may not receive a reply back from DHHS/DSPD.

C. Comment Submissions:

1. Submit your feedback or recommendations on these proposed changes by sending an email to dspdcontracts@utah.gov with RE “RFI Feedback”.

2. Comments will go directly to and be reviewed by DHHS/DSPD.

3. Comments must be submitted by EOB September 02, 2026.

4. There may be follow-up discussions with individuals who submit a response to this RFI to discuss or clarify the feedback received.

D. Proposed Contract Language & Request for Feedback:

1. Existing Language:

"1.33 DSPD Worksheet. The Contractor shall:

(1) deliver the staffing hours as outlined in the person's DSPD worksheet."

2. Proposed Replacement Language:

“1.33 DSPD Worksheet. The Contractor shall:

(1) be responsible for assuring Persons receive the services they need to maintain their safety and to meet their PCSP goals;

(2) provide DHHS/DSPD approved Staffing hours on the DSPD Worksheet to meet the needs of all Persons served at each DSPD Worksheet Grouping; all settings shall have Staff present and delivering services during any time Persons are present and require Staff supervision and assistance;

(3) track, monitor, and document the total number of hours delivered by Staff providing Direct Support each day for each DSPD Worksheet Grouping;

(4) maintain the total number of monthly hours delivered by Staff providing Direct Support at 92% or greater of the total authorized monthly hours for all Persons served in each DSPD Worksheet Grouping;

(5) monitor if the total number of monthly hours delivered by Staff providing Direct Support at the DSPD Worksheet Grouping is equal to or greater than 92% of total authorized hours for all Persons in the DSPD Worksheet Grouping. The Contractor may bill the full authorized rate for each Person in the DSPD Worksheet Grouping for each day of the month the Person was served in the DSPD Worksheet Grouping;

(6) monitor if the total number of monthly hours delivered by Staff providing Direct Support at the DSPD Worksheet Grouping is less than 92% of total authorized hours for all Persons in the DSPD Worksheet Grouping. The Contractor shall recalculate the billable daily rate for each Person for each day of the month the Person was served in the DSPD Worksheet Grouping, based on the actual number of Staffing hours provided for the DSPD Worksheet Grouping, subject to the following:

(a) The Contractor shall calculate the appropriate billable rate using the “Rate calculation” tool provided on the Division website;

(b) the Contractor shall send the completed “Rate Calculation” tool to each Person’s Support Coordinator in the DSPD Worksheet Grouping prior to submitting billing;

(c) if the Contractor fails to adjust the rate, DHHS may recoup the overpaid funds and refer the Contractor to the Office of Service Review; and

(d) if the rate adjustment continues for more than 60 days, the Contractor shall:

(i) initiate a re-evaluation for a permanent adjustment to the PCSP and DSPD Worksheet for each Person served in the DSPD Worksheet Grouping if the Person’s needs have decreased; or

(ii) notify each affected Person’s Support Coordinator that it is unable to meet the Person’s needs and request a discharge from its services.”

3. Feedback Requested: Please provide comments, suggestions, or potential implementation considerations regarding the proposed contract language above.