1-Appendix A - Minimum Requirements (Excel).xlsx

This document is an Appendix A Minimum Requirements document for Louisville Water Company's Request for Proposal (RFP 13-101) for Utility Statement Printing and Mail Services. The proposal seeks a contractor to provide comprehensive print and mail services, with specific requirements including a minimum of five years of business experience in utility statement printing, proven operational capability with at least two firms serving 200,000+ monthly customers, and the ability to start implementation within 30 days of contract award. The contractor must provide document authoring tools compatible with Oracle CC&B, electronic storage and archival services, web-based bill viewing, electronic billing options, and customer communication capabilities.

The minimum requirements outline technical and operational specifications for the proposed solution, emphasizing the contractor's financial stability, technological compatibility, and service delivery capabilities. Key technical requirements include the ability to create targeted billing statements, provide electronic storage and presentment services, enable electronic billing options, and support multi-channel customer communication methods. Proposers are required to submit three years of audited financial reports or tax returns, demonstrate production experience with large utility customer bases, and show technical readiness to integrate with Louisville Water Company's existing systems and communication protocols.