ServiceLogix+Amendment+20.pdf

This document is a Contract Amendment (Amendment Number 20) between the State of North Dakota, specifically acting through its Workforce Safety and Insurance (WSI) and Information Technology Department, and ServiceLogic, Inc. as the contractor. The amendment was executed in October 2021 and involves modifications to an existing contract.

The amendment adds a new scope of work for the myWSI Program - Release 5, which includes implementing a proof of concept (POC) for a Chat Bot with natural language communications and integrations with a technology solution to be integrated into the myWSI test environment. The contract's total compensation is increased from $15,850,974 to $15,900,974, representing a $50,000 increase. This increase covers services and travel expenses, with billing for services continuing at a rate of $125.00 per hour. The deliverables will include a functioning POC, documented requirements, baseline architecture, configuration management strategy, and a demonstration with summarized findings and an implementation plan. The amendment is set to be delivered by ServiceLogic via a June 2021 Notice of Intent to Make a Noncompetitive Purchase.