IT - CAPS (WSI Only)

The North Dakota IT - CAPS (Claims and Policy System) state-wide contract is a comprehensive multi-award vehicle designed to support technology modernization efforts for the Workforce Safety & Insurance (WSI) agency. The vehicle provides critical information technology services, including project management, business analysis, quality assurance, development, application architecture support, and database services. Specifically, the contract covers system replacement and enhancement initiatives for the WSI Claims and Policy System (CAPS) and myWSI programs, focusing on transitioning from legacy PowerBuilder client/server technologies to modern, browser-based architectures.

The contract is exclusively awarded to ServiceLogix, Inc., a Colorado-based technology services vendor, with the current performance period running from February 27, 2015, to June 30, 2026. The vehicle is time and materials-based, with billing rates evolving from $125 to $140 per hour over its lifecycle. Throughout multiple amendments, the total contract value has increased substantially, reaching approximately $31 million as of the most recent amendment. The contract covers statewide implementation within North Dakota and includes provisions for ongoing maintenance, system releases, and technological upgrades across multiple project phases, with options for additional renewals and extensions.