030ADV24R0026.pdf

PAGE 1 OF1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

See SCHEDULE

030ADV24R0026

Leonard, David (202) 707-1536 04-26-2024

4:00 PM EDT

Contracts and Grants Directorate Library of Congress

101 Independence Ave. SE LA 325 Washington DC 20540-9411

X

N/A

X

DELIVERY

See Sections D&F for delivery instructions.

Contracts & Grants Directorate Library of Congress

LA 325

101 Independence Av SE Washington DC 20540-9411

Submit Invoices through https://www.ipp.gov Washington DC 20540

See CONTINUATION Page

See CONTINUATION Page

X X

Leonard, David

030ADV24R0026

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 LC52.216-3 CONTRACT TYPE (JUN 2016)

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION D - PACKAGING AND MARKING

D.1 LC52.211-1 DELIVERIES (APR 2015)

D.2 LC52.211-2 DELIVERIES TO THE LIBRARY OF CONGRESS, CAPITOL HILL CAMPUS (JUN 2021)

SECTION F - DELIVERIES OR PERFORMANCE

F.1 52.242-15 STOP-WORK ORDER (AUG 1989)

F.2 52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

F.3 52.247-34 F.O.B. DESTINATION (NOV 1991)

F.4 LC52.215-5 PLACE AND PERIOD OF PERFORMANCE (JAN 2019)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 LC52.201-3 CONTRACT ADMINISTRATION (AUG 2015)

G.2 LC52.204-5 IDENTIFICATION AND BUILDING PASSES (DEC 2014)

G.3 LC52.232-1 LIBRARY OF CONGRESS INVOICE INSTRUCTIONS (DEC 2022)

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 LC52.201-1 CONTRACTING OFFICER'S REPRESENTATIVE (COR) APPOINTMENT AND AUTHORITY (JAN 2016)

H.2 LC52.203-1 CONTRACTOR PUBLICITY (OCT 2013)

H.3 LC52.204-1 COLLECTIONS SECURITY (DEC 2013)

H.4 LC52.204-2 CONDUCT ON LIBRARY PREMISES (JUL 2021)

H.5 LC52.204-4 CONTRACTOR EMPLOYEE FITNESS (AUG 2023)

H.6 LC52.237-1 KEY PERSONNEL (AUG 2014)

H.7 LC52.239-1 INFORMATION SECURITY (APR 2021)

PART II - CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

030ADV24R0026

I.2 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN 2011)

I.3 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (FEB 2024)

I.4 52.216-18 ORDERING (AUG 2020)

I.5 52.216-19 ORDER LIMITATIONS (OCT 1995)

I.6 52.216-22 INDEFINITE QUANTITY (OCT 1995)

I.7 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

I.8 LC52.201-2 ORDERING OFFICERS (OCT 2013)

I.9 LC52.212-4 CONTRACT TERMS AND CONDITIONS - COMMERCIAL ITEMS (DEV) (FEB 2016)

I.10 LC52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS - COMMERCIAL ITEMS (DEV) (MAY 2015)

I.11 LC52.216-1A ORDER PLACEMENT - ALTERNATIVE ORDERING PROCEDURES (FEB 2015)

I.12 LC52.228-70 INSURANCE REQUIREMENTS - WORK ON LIBRARY PREMISES (DEC 2014)

I.13 LC52.232-25 PROMPT PAYMENT (DEV) (JUL 2013)

I.14 LC52.233-1 52.233-1 (DEV) DISPUTES (MAY 2014)

I.15 LC52.237-2 CONDUCT OF WORK (MAY 2015)

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

K.1 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

K.2 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2023)

K.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 LC52.233-2 PROTESTS TO THE LIBRARY OF CONGRESS (DEC 2013)

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

030ADV24R0026 Section B

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 LC52.216-3 CONTRACT TYPE (JUN 2016)

This is a single award Indefinite Delivery/Indefinite Quantity (IDIQ) contract. Orders issued under the IDIQ contract will be firm-fixed priced.

Contract Minimum: $1,000.00 Contract Maximum: $5,000,000.00

This IDIQ’s Period of Performance will be 5 years, consisting of a single, five-year ordering period. Firm fixed prices for each task order will be developed using the rates identified in attachment J-1.

(End of Clause)

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 5.00 YR _______________

Inventory Management and Support Services Contract Period: Base POP Begin: 09-23-2024 POP End: 09-22-2029

GRAND TOTAL _______________

030ADV24R0026 Section C

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 BACKGROUND

The Library of Congress (“Library”) Space Utilization, Planning and Design (SUPD) provides space planning, interior design procurement and construction management services in conjunction with the Architect of the Capitol (AOC) for all Library facilities. SUPD also plans, designs space requirements, and maintains an efficient and cohesive facility aesthetic on and off the Library Capitol Hill Campus including the James Madison Memorial Building (1,966,302 SF), the John Adams Building (1,222,528 SF), the Thomas Jefferson Building (1,6060,632 SF), the Taylor Street Annex (90,382), St Cecelia’s Special Facility (44,109 SF), Ft. Meade Book Storage Modules (117,282 SF), the Cabin Branch Facility (106,651SF), 501 First Street, SE (44,898 SF), and the National Audio- Visual Conservation Center (NAVCC) in Culpeper VA (420,000SF). SUPD develops and implements Library policy governing the use of space, furniture, and finish standards.

The LOC requires an inventory management and furniture services contract that supports the handling and repair of the Library’s existing on site furniture and new furniture product furniture & finish inventory and provides services to install, dismantle, and reconfigure existing furniture and furniture from the inventory and support Demand Work Order (DWO) requests.

The existing Library furniture and finish inventory occupies 16,000 square feet and contains roughly 4,250 pieces. The inventory is divided into two categories, product identified and received as general inventory and product identified and received as Reserved Furniture and Finish (F&F) and/or Project orders. It is currently stored at a contractor-controlled warehouse (12,000 sf) and within library-controlled warehouses (4,000 SF).

In fiscal year 2023, roughly 800 items were pieced-in to the inventory, 800 items were pieced-out, and 81 pallets came into and left the inventory. On average, the Library repairs and refurnishes 30-50 furniture items per year, requires 70 days of furniture services to support DWOs, and 20 days to support projects.

The Library’s Space Utilization Planning and Design (SUPD) team is responsible for the overall success of a planned renovation project and the day-to-day coordination with project stakeholders and vendors. SUPD develops and maintains the project schedule and ensures the work performed meets compliance standards.

SUPD’s support includes executing projects and renovations for the following Service Units:

1. The Office of the Librarian (LIBN) provides leadership and executive management to the Library, overseeing the implementation of the Library's mission

2. The Office of the Chief Operating Officer (OCOO) supports the Deputy Librarian by managing and administering the Library’s infrastructure functions and daily operations.

3. The Office of the Chief Information Officer (OCIO) ensures that the Library’s information technology (IT) resources meet current and future mission requirements and operate effectively to serve the Congress and American people.

4. The Library Collections and Services Group (LCSG) brings together under a single administrative umbrella the three separate units that are largely responsible for acquiring, stewarding, describing and serving library collections.

5. The U.S. Copyright Office (COP) administers the nation’s copyright laws for the advancement of the public good; offers services and support to authors and users of creative works; and provides expert impartial assistance.

6. The Congressional Research Service (CRS) works exclusively for the United States Congress, providing objective, nonpartisan research and analysis to committees and Members of the House and Senate.

7. The Law Library (LAW) assists Congress and the legislative process by providing comprehensive research on foreign, comparative, international, and U.S. law, and other legal reference services.

8. The Center for Exhibits and Interpretation (CEI) focuses on creating exhibitions, learning spaces, and publications that provide access to and connections with the collections both physically and digitally.

9. The Office of the Inspector General (OIG), an independent office in the Library of Congress, serves agency management, the Congress and the American taxpayer through its efforts to prevent and identify fraud, waste, abuse and mismanagement at the Library.

10. The Center for Learning, Literacy, and Engagement (CLLE) focuses on educational and cultural programming, visitor engagement, and partnerships to transform visitors into regular users of our services and contributors to our mission.

C.2 SCOPE

The Contractor shall provide services for Inventory Management Services, Furniture and Finish Demand Work Order (DWO) Support, and Furniture Repairs and Refurbishment.

The Library buildings are all operational, and the Contractor shall assume that all work under this contract will occur in occupied facilities.

C.3 REQUIREMENTS

The Contractor shall provide inventory management and furniture services, which include, but are not limited to, the installation, handling, repair, dismantling, and reconfiguration of existing Library furniture, furniture from inventory, and furniture from DWO requests.

The Contractor shall provide support to SUPD staff to ensure that the full scope of services will be available when needed. For all services under this contract, the Contractor is expected to routinely provide price estimates to the Contracting Officer’s Representative (COR) when requested. Contractor shall not begin work or have any right to invoice for work unless ordered by a contracting officer pursuant to FAR 52.216-18 and LC52.216-1, or by an ordering officer designated pursuant to LC52.201-2. The Contractor is responsible for ensuring that all new product or existing inventory furniture identified for delivery is on-site per specific ordering instructions.

The Contractor will have the overall responsibility for and shall provide and furnish all materials, equipment, tools, and labor as necessary or reasonably inferable to complete the work in accordance with the orders.

The Contractor shall also provide products and services for urgent requirements. Urgent requirements are time-sensitive initiatives or purchases to fulfill a compelling need that has to be fulfilled within a period that is shorter than the standard execution time. The schedule for such requirement(s) may require about a 50% accelerated installation schedule and providing repair services in less than 24 hours.

The services required must conform to those outlined in this contract. The Contractor must fulfill the technical requirements, terms and conditions of the contracts and Task Orders issued related to the following:

C.3.1 INVENTORY MANAGEMENT SERVICES

The Contractor shall supply the Library with Furniture Inventory Management Services and support the management of office furniture and related furnishings inventories; which includes warehouse storage, labor support, and excess furniture disposal recommendations. The Library’s flooring inventory will be stored at the Library’s Cabin Branch Facility. The Library’s Heritage furniture collection may be stored at either the contractor’s warehouse or the Library’s.

The Contractor shall furnish all labor and supplies, to perform the requirements described below:

Inventory Assessment of Furniture, Flooring and related furnishings Inventory Storage Automated Inventory Control Web-based asset tracking, reservation, and management services and automated inventory control via approved system

For furniture inventory stored at the Contractor’s site, the Contractor shall be responsible for managing transportation of the furniture product in a manner that ensures safe handling, prevents damage to the product, and results in on-time delivery of the product to the Library project site.

Upon receipt of the Library’s existing inventory, the Contractor must conduct an initial inventory assessment that verifies all product received and its condition. The Contractor shall be responsible for conducting this assessment and capturing the existing inventory in the web-based asset tracking system within 30 calendar days of receipt of the existing inventory.

A. Warehousing of Furniture and Flooring

1) Inventory Assessment

The Contractor shall inspect, assess, and report the condition of all items before entering them into the web-based asset tracking, reservation inventory system. At a minimum, no less than bi-monthly, the Contractor shall identify, assess and report on furniture for disposition. The Contractor shall tag items in the database and make recommendations to the COR based on age, condition rating, discontinued items and/or product standards, for Library review. With COR approval, the Contractor shall remove these items from the Library inventory. For those items Library identifies as excess, the Contractor shall deliver them to Cabin Branch Facility. A decision on disposition will be provided within 10 business days by the COR.

At any time during the period of performance, the COR may designate specific furniture and flooring products for removal from the inventory. All government owned, Contractor controlled, items housed in the warehouse must meet the standard condition rating level and may require the need for repairs and/or refurbishment. All refurbished products maintained shall be "like-new".

Furniture requiring refurbishment will be identified to the COR, along with the price of performing the refurbishments and repairs. Additional information, such as the price for new material in lieu of the refurbishment or repair shall be provided if requested by the COR. After receipt of a task or purchase card order from the Contracting Officer, the Contractor shall perform the required refurbishment and/or repairs. This may be performed either on-site or at an off- site facility of the Contractor's choosing. All materials in a repair/refurbishment status shall appear on the Library owned inventory records, with appropriate language describing the status and anticipated date of availability.

2) Inventory Storage

The Contractor must provide a separate area separated from other inventories they are storing;

for storing all new Library of Congress furniture receipts for F&F and project-related items or direct new receipts be stored separately from the general inventory. The size of the inventory will be confirmed at the time of the award but will not exceed 12,000 square feet, approximately 500 pallets and 4,250 individually tracked pieces. Separation requires that a physical or defined spatial barrier be created that allows for immediate visual identification of which items are part of which inventory without the need for additional paperwork or aids. At no time should products from both inventories be comingled on the same pallet or open shelf.

The contractor is responsible for storing the inventory efficiently and in an organized manner. Like items should be stored together in the general inventory, and pallets and shelves should be consolidated when they are of like items and/or less than 50% full.

In the rare occurrence, the contractor will monitor the size of the inventory and must alert the COR weekly on the available space left whenever the inventory is above 98% capacity. The contractor will allow the Library to exceed their maximum contracted storage space by 5% for thirty days after notification to the COR that the maximum space has been met to allow the Library time to remove items or modify the agreement.

3) Furniture and Flooring Product Storage & Receiving

New furniture and flooring product purchases shall be delivered to the warehouse location for acceptance, staging, and storage. The Contractor shall receive the product, document the condition, and input it into the contractor-maintained Web-Based Asset Tracking, Reservation, and Management System. The Contractor shall prepare and store all materials delivered to the warehouse facility in a manner in which the COR is able to make a clear visual inspection at any time.

The Contractor shall provide continual monitoring and maintenance for latent and/or visual defects of the received product. Product that is returned to inventory from reconfigurations is also identified as “inventory”. Items tagged by the government as returning to the inventory for reuse must be logged and uploaded into the Web-Based Asset Tracking, Reservation, and Management System within five (5) working days of receipt of the product. The Contractor shall maintain ongoing accurate product inventory of all items in the Library inventory and continue to make it viewable and able to be reserved via the Web-Based Asset Tracking, Reservation, and Management System. The Contractor shall accurately record new products versus refurbished product.

1. Product Receipt

The Government will define incoming product to be received as pallet or piece at the Task Order (TO) level, and the Contractor shall be required to receive that product using the methods outlined in this contract.

When product is defined as piece, it shall be handled and tracked and identified as an individual item. The only exception will be small hardware or connecting items such as bolts and ganging hardware, which may be tracked per package as long as the quantity per package is identified.

When product is defined as pallet, it shall be handled and tracked and identified as an entire pallet or skid.

Upon product receipt, the Contractor shall inspect all product packaging for visual damage and confirm the Bill of Lading (BOL). The Contractor must report any observed damage to the COR within the next business day after receipt. The Contractor must provide a complete BOL reconciliation report to verify all items on the BOL are received and scan complete BOL along with reconciliation reports and send to the COR with an informational copy to the furniture vendor three (3) days after delivery.

If the Contractor receives obviously damaged product, unmarked product, or product missing a BOL, then the Contractor shall notify the COR and reject the delivery within one (1) business day.

Screening of product, such as X-raying, will be conducted at Library facilities before delivery to Library project sites and will be performed by the Library or US Capitol Police.

a. Receiving of New and Existing Product – As Piece

Individual Pieces (parts, components, units), which are not identified to be received/delivered by pallet, shall be received, inspected, and entered into the Web- Based Asset Tracking, Reservation, and Management System as individual pieces.

b. Receiving of New Product – As Pallet

Product identified to be received as pallet shall be stored and separated by task order, project number, and installation phase and shall not be commingled with product, subparts, or hardware associated with a different task order, project number, and installation phase. Product identified to be received by pallet shall be shipped from the manufacturer independent of other project material and will be labeled with the Project Number and Phase denoted on the Bill of Materials (BOM). All items will be shipped from the manufacturer marked with continuous line numbers and will be tagged with separate, unique identifiers (e.g. color coding and or numbering). The Contractor must notify the COR when products associated with multiple projects are received at the warehouse facility within three (3) hours of delivery.

i. The Contractor shall be responsible for sorting pallets as defined below. Each pallet will be defined in the inventory as a single unit tagged with the Dealer Order Number, Contract Number, Project Number, Pallet Number, Pallet Type, and Phase. Pallet types are as follows:

(a) Panels and connecting hardware

(b) Electric

(c) Upper Storage

(d) Lower Storage

(e) Work surfaces

(f) Accessories

(g) Seating

(h) Workgroup Storage

ii. Identifying project-level furniture and flooring products by Manufacturer, Project Number, Contract Number, and Task Order Number. This individual project pieces should be tagged in the web based asset tracking system using the following fields:

(a) Manufacturer: The manufacturers of the product include:

Teknion, Kimball, Steelcase, Library Heritage Furniture, Bentley, Tandus, Armstrong, etc.

(b) Project Number: SUPD’s Project Numbers typically begin when the Fiscal Year is identified followed by a three- digit number. For example, a project initiated in Fiscal Year 2024 will state: 24-###

(c) Contract Number: The Library utilizes the current Contract Numbers for product:

(i) Flooring Product: will be furnished by the

COR

(ii) Teknion Product: will be furnished by the COR

(iii) Purchase Card Orders: LCISS24P#### or OCs:

(d) Task Order Number: The Library identifies orders by the

Contract Number followed by a Task Order Number. Task Orders under the product IDIQ contracts are identified by the Service Unit followed by the Fiscal Year of award and a four-digit number: ISS24T####

4) Product Pull and Delivery

The Contractor shall provide access to the Web-Based Asset Tracking, Reservation, and Management System to allow authorized Library specifiers to select and reserve product, and compile inventory pull requests. The Contractor shall locate and pull new and stock products from warehouse locations for delivery to Library installation sites and update the inventory accordingly within five (5) business days after product leaves or enters the warehouse. The order will include the reference numbers for the associated Web-Based Asset Tracking, Reservation, and Management System pull requests. The Contractor shall coordinate delivery dates with SUPD staff.

Prior to delivery of work orders, the Contractor shall perform an assessment of the product to determine that the product is suitable for the intended application and conforms to the description in the web based asset tracking system.

The Contractor shall monitor and report any reservation requests that have gone inactive for over six (6) months.

The Government will provide the Contractor an order for all project pulls not less than two (2) weeks before the required delivery.

For project-related product delivery, the Contractor shall coordinate delivery dates and access to the site with the COR. The Contractor shall deliver on-site project-related product as specified on the order. Project-related deliveries shall not be comingled with Demand Work Order deliveries unless approved by the COR. The Contractor shall verify with the COR all procedures required to deliver to the specific project site prior to the date of delivery. The COR will inspect the product upon receipt at the Library project site for damage to the packaging and/or product and for completeness of the delivery. The COR will notify the Contractor of any damage or missing new product within 3 business days of receipt, and general inventory product within 5 business days of receipt.

The Contractor shall provide a Bill of Lading for all deliveries that will indicate the number of pieces or pallets and include any identifying information on product on each pallet.

5) Web-Based Asset Tracking, Reservation, and Management Services

1. Automated Inventory Control

The Contractor shall maintain the inventory in a Web-Based Asset Tracking, Reservation, and Management System consisting of all Library assets in the general inventory and the number and classification of all pallets stored for projects. Contractor and COR will come to an agreement after award on the configuration of the Contractors web-base asset tracking system. The system must allow for reserved products and pallets to be tagged in the system by Project or F&F Number and tracked independently of the general inventory. The Contractor shall ensure an accurate depiction of the product in the System to include:

a. Received and completed inventories; and

b. Status and quantity of items in the general inventory.

2. Web-Based Site Requirements

The website must be easy to navigate with all items searchable by any identifiable field. It must identify all products in designated locations and all new purchase orders for products on order included in the inventory prior to shipment. The website must be operable seven (7) days of the week, during normal working hours of 6:30 AM to 6:00 PM EST. Status updates will include the notification of when a product has been received. The Contractor shall follow up with notifications via email when delivery and/or install dates are scheduled. Periodic reporting from the database will be required including monthly status reports.

Perpetual Reconciliation of F&F and Project-related Inventory

The Contractor must identify new receipt stock areas for F&F and project-related items in the perpetual inventory system to enable the reconciliation of new receipts on hand with the Library.

The web system must employ a user-friendly interface that is easy to navigate to include all general inventory items searchable by Manufacturer, Product Line, and Item Type. Products reserved for projects should be searchable by:

a. Project or F&F Number

b. Project or F&F Description

c. Contract Number

d. Task Order Number

e. Manufacturer’s Order Number

The website must have a complete listing of all inventoried items in storage including new purchase orders and inventoried products with digital photos and/or graphics that accurately represent the item.

Input received from the COR or designee shall be incorporated into the web site within 72 hours. The description that is required will be mutually agreed to, initially proposed by the Contractor, and approved by the COR. Subsequent changes to this information may be suggested by either party to improve the accuracy of information on this page. The COR will provide timely information to the Contractor for the purpose of updating the site on those actions that are pending Government approval.

The Contractor must provide standard descriptions for product stored in the general inventory that is identical to the product provided in the Manufacturer’s stock catalog description. The Contractor will receive a clear description of “heritage” or unique furniture or flooring items from the COR. All items entered into the Web-Based Asset Tracking, Reservation, and Management System must include the following information. All items will be input into the inventory system with the assigned storage location and identified as follows:

a. Location

b. Two Product Category Types

c. Manufacturer

d. Model Name & Number

e. Product Description

f. Size

g. Condition Rating Code

h. Quantity

i. Digital Photos of Product and Actual Finishes

j. Barcode Number

C.3.2 FURNITURE AND FINISH DEMAND REQUEST ORDER SUPPORT

The request for furniture and finish demand request order support services may be scheduled on an individual or regular occurring basis to include weekly support from work orders to dismantle and/or reconfigure existing furniture; installation and/or delivery of small items; on-site repairs of existing furniture; pickup and delivery of existing furniture that requires off-site refurbishment or repair; and removal/replacement/disposal of furniture lighting.

Services will include tear down, sort/separate according to itemized parts/pieces, inventory, staging and reinstallation of new and existing furniture product. Staging locations will be discussed and presented to the Contractor prior to the work start date. All work shall be performed according to the approved furniture plan provided by the COR. The Contractor shall be required to install individual furniture parts and components to complete workstations and private offices ranging in size from 50sf to 300sf.

The Library will perform all disconnections and handling of IT and AV equipment such as desktop computers, printers, monitors, and telecommunications equipment.

The Contractor shall install furniture with speed and accuracy to match the approved proposed furniture plan. The Contractor shall review all furnishings, parts, and components prior to installation to identify missing or damaged product prior to start of furniture install. The Contractor must notify the COR immediately, if missing or damaged product is discovered prior to install.

The Contractor must only take direction from the Contracting Officer or COR on changes to the approved furnishings layout or reconfiguration. The Contractor must not take or follow any instructions or direction from the Library staff to make changes to the planned and approved furnishing installation. The Contractor shall unpack and un-wrap all furniture products from their boxes and crates prior to installation. The Contractor is also responsible for binding, stacking, clearing, and trash removal of all product packaging upon completion of furniture installation.

The contractor must install and handle furniture items in a manner that does not void the associated manufacturer warranty and must follow all manufacture’s and industry standards and best practices. The contractor shall comply with all codes and regulations in effect as of date of the Contract Documents and must follow all Library Safety and Security requirements including the handling and tracking of fluorescent light bulbs and reporting of hazardous material and universal waste in accordance with attachment J-9.

A. Issuance and Process for Service Requests

The Contractor shall assess the service request and verify that the work can be completed within the same day. The Library anticipates submitting their list of service requests to the Contractor no less than 2 business days prior to the required performance. The Contractor will assess the request and notify the Library of any issues no later than 1 business day after receipt. The Contractor will provide a summary of the work completed no later than 4:00 PM EST on the day of performance. The Contractor must not start a furniture reconfiguration/install and leave it uncompleted. All furniture shall be staged to support an efficient furniture installation. Staging locations will be discussed and presented to the Contractor prior to the delivery date. Contractor is responsible for ensuring that a code compliant path of travel is maintained for the duration of staging and installation.

B. Warranty

Standard manufactured warranty will apply for all furniture components. Contractor shall provide one (1) year warranty on workmanship from the date the service is provided.

C. Performance Requirements for Routine Day of Demand Work Order (DWO) including a Delivery Truck.

The Contractor shall provide a team comprised of personnel such as a Lead Installer, Installer, Mover, Driver and Straight Truck as necessary to perform services in accordance with section C.3.2 in response to DWOs on site at Library of Congress’s buildings. The Contractor shall complete on-site work addressing DWOs as provided by the COR and agreed to by the Contractor prior to the start of work.

D. Performance Requirements for Routine Day of DWO NOT including a Delivery Truck. The Contractor shall provide a team comprised of personnel such as a Lead Installer and Installer as necessary to perform services in accordance with section C.3.2 in response to DWOs on site at Library of Congress’s buildings. The Contractor shall complete on-site work addressing DWOs as provided by the Contracting Officer’s Representative (COR) and agreed to by the Contractor prior to the start of work.

All furniture shall be staged to support an efficient furniture installation. Staging locations will be discussed and presented to the Contractor prior to the delivery date. Contractor is responsible for ensuring that a code compliant path of travel is maintained for the duration of staging and installation.

C.3.3 FURNITURE REPAIRS AND REFURBISHMENT

The Contractor shall provide refurbishment, repair and cleaning services. The following are a list of types of related activities that may be required:

Wood Furniture Refinishing and Restoration Upholstery and Seating Repair and Refinishing System Furniture Repair and Refinishing

The contractor shall use repair and refurbishment methods that meet all industry quality and safety standards, best practices, and shall comply with all codes and regulations in effect as of date of the Contract Documents, unless otherwise indicated.

The Contractor shall provide both on and off-site repair and refurbishment services.

If the furniture repair and refurbishment services require the purchase of additional parts, then the Contractor must state and include the price for the parts in the Order.

A. Wood Furniture Refinishing and Restoration

The Contractor shall provide refinishing and restoration repair services on wood furniture product to include:

1. Touch up scratches, scrapes, nicks and dents

2. Color Matching

3. Watermark removal

4. Refinishing

5. Reinforcing of joints

6. Re-gluing and Fill in

7. Repair of Wood Seating Frames and Structures

B. Upholstery and Seating Repairs and Refinishing

The Contractor shall provide professional seating and upholstery repair and/or refinishing services on antique and modern furniture product as listed below:

1. Pneumatic Lift Chair Replacement

2. Replacement of Chair Casters

3. Reupholstering of Seating Furniture

4. Upholstery Cleaning

5. Recliner repair

6. Full or part spring or webbing replaced

7. Arm, back, or seat defects repaired

8. Foam replacement/padding

9. Fiber back or seat re-structured/filled

10. Reupholstering of Seating Furniture

The Contractor’s lead upholsterer shall have at least three (3) years’ experience in following upholstery repairs:

1. Repair holes, gouges, and discoloration of interior plastic trim

2. Clean, repair, and condition leather; and repair vinyl

3. Repair small tears and stain removal

4. Leather Repairs, Restoration and Cleaning:

a. Scuffs

b. Rips

c. Tears

d. Scratches

e. Stain removal

f. Nail varnish removal

g. Color loss

h. Cracking

i. Restoration

j. Re-Stitching

k. Panel replacement

l. Leather dye transfers

m. Leather desk top replace or repair

n. Reupholstering of Seating Furniture

C. System Furniture Repair and Refinishing

The Contractor shall provide refinishing and restoration repair services on system furniture products to include:

1. Panel Paint Touch-Up

2. Panel Fabric and Laminate Cleaning

3. Panel Fabric Re-skinning

4. Furniture Lock Replacement

5. Task Light Fixture Repair

6. File Drawer Track Replacement

7. Laminate Surface Touch-up

D. WARRANTY

Standard manufactured warranty will apply for all furniture components. Contractor shall provide one (1) year warranty on workmanship from the date the service is completed.

C.3.4 Reports & Deliverables A. Information and Reporting

The Contractor shall provide information identified below. This information shall be intended to provide the COR and end user maximum visibility of the status of their requested actions, and the COR visibility of funding requirements and prices experienced, both to date, and anticipated. Monthly reports are due on the 5th business day of the month and are required to have the following information:

1. Inventory Management Monthly Report: Overview of inventory data for C.3.1

a. The Contractor shall provide a summary of Barcoded Pieces (general inventory) by category and sub-category and note the movement of the product during the month.

b. The Contractor shall provide a pie chart showing the categories of product, either general inventory or product inventory, in the inventory by percentage of total square footage. The pie chart must also show the amount of available space in the inventory.

The contractor may use pallets as a term in reports to help illustrate used and remaining space. A pallet space will be defined as 24 square feet.

c. The Contractor shall provide a summary of the following:

Received pieces in General Inventory and square footage consumed Received Pallets by Project Number and square footage consumed Shipped Pieces, General Inventory (Used Inventory) Shipped Pallets, General Inventory (Used Inventory) Shipped Pallets, Project Product (New Inventory)

Total square footage of product stored at Contractor’s warehouse Total square footage of product stored at Contractor’s warehouse not inventoried

d. The Contractor shall provide a separate chart summarizing the monthly inventory movement activity. The Chart should display:

General Inventory furniture pieces received in the warehouse in the past month General Inventory furniture pieces shipped out of the warehouse in the past month Total pieces currently stored in the General Inventory General Inventory flooring pieces received in the warehouse in the past month General Inventory flooring pieces shipped out of the warehouse in the past month

2. Demand Service Request (Weekly Schedule of Tasks):

a. As specified in the individual Task Orders.

3. Ad Hoc Reports:

The Contractor shall provide ad hoc reports assembled from the underlying database not to exceed more than 15 reports per year. Examples include:

a. List of pulls by project number

b. Reservations by project number

c. Contracts by project number.

4. Monthly Fluorescent Lamp Recycling report:

The Contractor shall provide a report detailing the number of fluorescent lamps recycled in the past month and the total recycled on a yearly basis.

B. Site Visits

The Contractor shall provide quarterly site visits for the COR to inspect the inventory, conduct a pallet count, and photograph items. During the visit, the Contractor shall be available to answer questions, run queries on the inventory management system, and pull and unwrap pallets for inspection.

C. Deliverables/Schedule shall be defined in Task Orders.

C.3.5 PROGRESS MEETINGS

The Contractor will meet monthly and on request with the COR and SUPD staff to review and confirm the status of deliverables. The Contractor shall maintain project documentation, including, action items, survey documentation, and meeting minutes. Copies of project documentation will be provided to the COR for review and comment within three (3) business days following each meeting.

C.3.6 CONTRACTOR PERSONNEL

Contractor shall employ full-time employees and sub-contractors with qualifications, expertise, and experience in relevant disciplines to support the Library’s requirements. Contractor’s staff shall have the necessary training and experience for the performance of services under this contract. The Contractor shall ensure that employees performing work under this contract have the necessary training and experience in order to efficiently and effectively perform the work.

The following are designated as Key Personnel under this contract:

• Service Manager

• Lead Installer

• Quality Control Manager

The Contractor shall provide resumes, professional credentials and certification of all key personnel assigned to the contract. Resumes must include the education and experience of each individual along with evidence of certifications.

A. Staff Qualifications

1) Contractor’s Service Manager (SM):

The Contractor shall assign a single Service Manager who will participate daily and maintain oversight of Library furniture and flooring inventory, the inventory receiving program, Demand Service Request Orders, and Furniture Repairs and Refurbishment. The SM must have a minimum of four (4) years of inventory management experience. The following knowledge, skills, and abilities are required:

• Expert knowledge of warehousing of furniture and flooring product, such as, Teknion/Steelcase/Kimball/Haworth systems furniture, wood case goods, custom wood furniture, meeting and conference furniture, filing and storage, lounge furniture;

Global/Davis/David Edwards/Cabot Wren/Bernhardt furniture seating; ergonomic seating and commercial flooring product.

• Knowledge of pull planning and scheduling for furniture installations, assessment of product lines, conceptual design, design development, contract documents, and purchasing preparation.

• The ability to communicate effectively orally and in writing;

• Experience in preparing written reports, correspondence, and briefing clients and management personnel;

• Excellent problem solving skills.

2) Lead Installers: Lead installers must have at least five (5) years’ experience installing and dismantling all standard Library product. The lead installer must be trained on handling hazardous and universal waste, specifically fluorescent light bulbs in all jurisdictions covered by this contract. The Contractor must provide proof of training and annual refresher courses within thirty (30) days of contract award and each option award.

3) Quality Control (QC) Manager: The Quality Control Manager shall provide the services of a Quality Control Manager (QCM) for this contract. The QCM shall have at least five (5) years of experience in quality control for products and services provided under this contract and must be knowledgeable in applicable trade’s codes, criteria, standards, and guidelines for commercial flooring products and services. The Service Manager may also serve as the QCM.

Replacement of a Key Personnel must include a minimum seven (7)-day transition period between the departing employee and the newly arriving employee to ensure a smooth, seamless transition, unless otherwise determined by the Contracting Officer. The dates of this transition period shall be made known to the Library. The Library shall incur no additional costs associated with the replacement and transition of Contractor employees. There shall be no delay in the project delivery schedule as a result of the Contractor changing any employees.

C.3.7 TRANSITION/MIGRATION PLAN

At the written request of the Contracting Officer or COR, the Contractor shall submit a transition plan and schedule with a summary of all outstanding actions to include contracts, invoices, new orders in progress, price analysis, inventory transition plan, management transition plan and support the transition plan within the timeline agreed upon by the Contractor and the COR.

C.3.8 GOVERNMENT FURNISHED INFORMATION, PRODUCTS AND SERVICES

Applicable Documents: Library will provide all relevant and available project information necessary for the work, including: information on existing conditions and requirements, facility design, furniture, furnishing and construction standards, electronic copies of existing floor plans, design standards, disposition process and min/max inventory thresholds.

The Library will provide a work area for the Contractor to stage tools and equipment required to perform the services for Task Order requirements. The Contractor must secure all tools and equipment and must ensure that the Contractor’s equipment is not left behind at the Library’s premises. The Library will not be responsible for any Contractor-owned tools and equipment if lost or stolen. The Contractor must ensure the overall cleanliness and organization of their workspace; all trash should be removed on a daily basis, the floor kept clean of debris and soil, and product and tools shall be stored in a manner that they do not infringe on paths of egress.

C.3.9 GOVERNMENT FURNISHED SPACE AND EQUIPMENT

The Library will provide the Contractor with a secure space to store parts and pieces and equipment to perform demand work order support at the Library’s Capitol Hill Facility.

030ADV24R0026 Section D

SECTION D - PACKAGING AND MARKING

D.1 LC52.211-1 DELIVERIES (APR 2015)

All deliveries submitted to the CO or the COR or other Library personnel designated to receive deliverables shall clearly indicate the following information:

a. Agency/Requiring Library Service Unit and MAIL STOP/Room Number

b. Description of information/data being submitted

c. Contract Number

d. Contractor Name and Address

(End of Clause)

D.2 LC52.211-2 DELIVERIES TO THE LIBRARY OF CONGRESS, CAPITOL HILL CAMPUS (JUN

2021)

(a) SAFETY. Trucks making deliveries to the Library of Congress must meet the following minimum clearances: 13 ft high, 9 ft wide and 20 ft long. Contractor vehicles exceeding that limitation shall not be permitted access to the Loading Dock area. The Contractor shall ensure that ceiling; doors or walls are not disturbed or damaged. The Contractor shall be held responsible for all costs of repairs to ceiling, doors, etc. and any secondary damage resulting from that damage. The maximum ceiling height inside the loading dock is 14′-8″.

(b) SECURITY. The contractor must adhere to all Library of Congress and U.S. Capitol Police physical security protocols and offsite screening procedures. These requirements may change during the course of the contract and it is the responsibility of the contractor to stay in compliance with current regulations. The most current procedures for accessing only the Madison Loading Dock are as follows:

(c) SCREENING PROCESS FOR ALL VEHICLES COMING TO LIBRARY OF CONGRESS LOADING DOCKS & JEFFERSON EAST

PARKING LOT FREIGHT ELEVATOR

Process includes all trucks, cars and vans coming to the LC Capitol Hill campus. All contractors are now required to notify the Off-Site Delivery Center (OSDC) no later than 24 HOURS PRIOR TO ARRIVAL (48-72 hours if possible)

Contractors are required to have a letter on file with the U.S. Capitol Police. The letter must be on company letterhead accompanied by signature of the owner, president or manager and sent directly to the OSDC email:

OSDCAdmin@USCP.GOV and the COR. The letter shall be protected with a password, and the password shall be sent separately. Requests for access must be renewed every year and should contain the following information:

1. Company Name,

2. Drivers/Employee Names requiring access,

3. Social Security Number for each Driver/Employee,

4. Date of Birth for each Drive Employee,

5. Driver License Number,

6. Vehicle make, model, tag number,

7. Building(s) to be accessed,

8. COR’s name and phone number, 030ADV24R0026 Section D

9. Contract number

All deliveries must include a Bill of Lading and designate a Library Point of Contact (POC) name and telephone number for deliveries. If making more than one delivery on the Hill, make the Library of Congress your last stop. If you do not, you will have to go through the screening process again after leaving the Library.

Vehicles leaving the Library are not resealed.

(d) DELIVERIES BEFORE 3:00 P.M. – OFF-SITE DELIVERY CENTER (OSDC)

The OSDC is open Mon-Fri. 4:30 a.m. to 3:00 p.m. at 4700 Shepherd Parkway S.W. for screening by the U.S. Capitol Police. Once cleared, proceed to D Street and Delaware Avenue S.W. (open Mon-Fri.4:45 am – 3:00 pm) to gain access to Capitol Hill. The OSDC phone number is (202)224-0202.

When a vehicle enters the OSDC:

1. Drivers information is checked.

2. Truck unloaded and material X-rayed and screened.

3. Material is replaced and the vehicle is sealed.

4. Vehicle proceeds to Delaware Avenue, seal is verified, and truck is cleared to first destination.

5. If multiple deliveries on the Hill the vehicle will be resealed upon departure from each delivery location – except the Library of Congress.

6. Vehicle arrives at the Library of Congress. The seal is verified and removed by the police.

(e) DELIVERIE S AFTER 3:00 P.M. Weekdays or Saturday – ALL DELIVERIES / WITH COORDINATION WITH USCP LIBRARY DIVISION (Exception basis for same day delivery only)

Provide all information as above…