Language Services - Temporary Personnel (Statewide)

This statewide centralized back-drop contract provides New York State agencies and authorized users with on-demand access to comprehensive language services personnel and related support services. Procurable services include written translation, American Sign Language (ASL) interpretation, consecutive and simultaneous interpretation, over-the-phone interpretation, and video remote interpretation. The vehicle also encompasses ancillary services such as desktop publishing, closed captioning, and subtitling services. Services are available across all ten labor market regions throughout New York State, with pricing structured through not-to-exceed rate schedules that vary by service type, region, and contractor. Authorized users procure services through a competitive Request for Quote (RFQ) process, with automatic rate adjustments implemented every 24 months based on U.S. Bureau of Labor Statistics Employment Cost Index data.

The contract is administered by the New York State Office of General Services (OGS) and encompasses 32 awarded contractors representing a diverse mix of specialized language service providers and larger translation companies. The contract period runs from October 25, 2022 through October 26, 2027, covering the entirety of New York State with statewide geographic scope. This is a multiple-award vehicle with no specified minority business enterprise (MBE), women's business enterprise (WBE), or service-disabled veteran-owned business (SDVOB) participation goals. The anticipated annual contract value is approximately $10 million based on historical purchasing data. All services must comply with applicable minimum wage, prevailing wage, and living wage requirements, with background check and suitability determination requirements applicable to personnel assigned to government sites.