IT - WIC EBT Implementation (DoH Only)

The North Dakota WIC EBT Implementation contract is a specialized technology contract designed to modernize the state's Women, Infants, and Children (WIC) nutrition assistance program through an electronic benefit transfer (EBT) system. The vehicle enables the North Dakota Department of Health to implement a comprehensive electronic solution for distributing nutritional benefits, focusing on technological infrastructure that supports seamless, efficient benefit transactions. The contract encompasses software-as-a-service (SaaS) capabilities, electronic benefit card systems, retailer enablement processes, system testing protocols, and a phased implementation strategy that includes both pilot and statewide rollout components.

The contract was awarded to Fidelity Information Services, LLC (FIS) on April 25, 2019, with a performance period extending through February 9, 2028. Valued at $1,250,000, the multi-year agreement covers the entire state of North Dakota and involves collaboration between the Department of Health and North Dakota Information Technology (NDIT). The contract includes specific provisions for ongoing monthly costs, such as a $0.10 per case fee, and incorporates detailed performance metrics and service level agreements. The contract type appears to be a fixed-price technology implementation vehicle with built-in financial penalties for missed performance targets and potential extension options.