IT Staff Augmentation

The Massachusetts ITS77 IT Staff Augmentation Master Record is a comprehensive statewide contract vehicle designed to provide flexible and diverse information technology staffing solutions for state agencies and eligible public entities. The vehicle offers two primary procurement categories: Category 1 (Full Service), where vendors recruit and submit candidate resumes, and Category 2 (Lower Overhead), which allows agencies to bring pre-recruited resources. Covering a wide range of IT professional roles, the contract enables procurement of resources across disciplines such as project management, application development, network engineering, cybersecurity, cloud architecture, data science, and technical support, with services delivered through a time and materials engagement model.

The contract is managed by the Operational Services Division and runs from July 1, 2021 to June 30, 2026, with an estimated total value of $670 million. Ten prime contractors are currently on the vehicle, including Acro Service Corporation, Appsboat Inc, Ark Solutions, Digit Outsource, Lancesoft, McInnis Consulting Services, M & R Consultants, Overture Partners, Rose International, and SoftHQ. The contract covers the entire Commonwealth of Massachusetts and is available to executive branch agencies, cities, towns, counties, public authorities, libraries, school districts, and certain non-profit organizations. Vendor markup is limited to 40% for Category 1 and varies for Category 2, with specific provisions for small business participation and four vendors certified under the Massachusetts Small Business Purchasing Program.