IT - Combined Voice Network Services for Centrex and Voice Processing (Lumen - Brightspeed)

The Wisconsin IT - Combined Voice Network Services for Centrex and Voice Processing multi-award vehicle provides comprehensive telecommunications services for state agencies, the University of Wisconsin system, local governments, and other authorized governmental entities. The contract covers a wide range of voice and network services, including Centrex services, voice processing, long distance calling (intraLATA, interstate, and international), hosted IP services, and managed IP services. Specifically, the vehicle supports approximately 94,000 state users and 25,000 voice mail users, offering flexible telecommunications solutions across various network infrastructure needs.

The contract is currently held by two prime contractors: Lumen (formerly CenturyLink) and Brightspeed (formerly CenturyTel), with the most recent amendments extending the contract term through April 30, 2026. The vehicle is administered by the Wisconsin Department of Administration's State Bureau of Procurement and requires annual approval to continue. Geographically, the contract covers the entire state of Wisconsin, providing statewide access to telecommunications services. While specific total contract value is not disclosed, the vehicle offers firm pricing structures with rates ranging from $10.55 to $29.55 per line, depending on the number of lines and specific service provider, and includes various telecommunications services with flexible terms for state and local government entities.