Collection Services

The North Dakota Collection Services contract (Contract #176-1) provides comprehensive debt collection services for state agencies and governmental entities. The vehicle covers multiple collection types, including pre-litigation and litigation debt recovery for defaulted borrowers, delinquent out-of-state taxes, and handling of non-sufficient funds (NSF) checks. Participating entities can include state agencies, higher education institutions, counties, cities, townships, public educational entities, governmental boards, nonprofit entities, tribal agencies, and transportation providers. The contract enables recovery of principal, interest, penalties, and associated fees through various collection strategies.

The multi-award vehicle includes several prime contractors: Access Receivables, Harvard Collection, Reliant Capital Solutions, Rodenburg Law Group, and The CBE Group. The contract was awarded on September 15, 2022, with a performance period extending through September 30, 2026, and includes four potential 24-month renewal options. Recovery rates vary by vendor and collection type, ranging from 13.5% to 20% for non-litigation collections and 25% to 35% for litigation collections. The contract is specific to North Dakota and operates as a cooperative purchasing contract, with participation optional for governmental entities. Minimum collection amounts and specific billing requirements are established, with the state reserving the right to utilize purchasing cards for payments.