Collection Services

The North Dakota Collection Services state-wide contract (Contract #176-1) provides comprehensive debt collection services for various governmental entities, including state agencies, higher education institutions, counties, cities, townships, educational boards, nonprofit organizations, tribal agencies, and transportation providers. The vehicle enables the collection of principal and interest from defaulted borrowers, delinquent taxes from out-of-state taxpayers, and handling of non-sufficient funds (NSF) checks. Services cover both pre-litigation and litigation collection activities, with specific provisions for collecting outstanding financial obligations across multiple government sectors.

The contract features multiple prime contractors, including Access Receivables, Harvard Collection, Reliant Capital Solutions, Rodenburg Law Group, and The CBE Group, and is managed by the North Dakota State Procurement Office. Awarded on September 15, 2022, the contract runs through September 30, 2026, with four potential 24-month renewal options. Collection rates vary by contractor and method, ranging from 13.5% to 20% for non-litigation services and 25% to 35% for litigation services. The contract covers the entire state of North Dakota and is structured as a cooperative purchasing agreement, with participation optional for governmental entities. The total contract value is not explicitly stated, but the agreement provides a flexible mechanism for debt recovery across multiple government organizations.