Collection Services

The North Dakota Collection Services state-wide contract provides comprehensive debt collection services for various governmental entities, including state agencies, higher education institutions, counties, cities, townships, public schools, governmental boards, nonprofit entities, and tribal agencies. The contract enables collection of principal and interest from defaulted borrowers, delinquent taxes for out-of-state taxpayers, and associated fees such as non-sufficient funds (NSF), late fees, and penalties. Services are designed to support governmental financial recovery efforts through pre-litigation and litigation collection strategies, with participation by governmental entities being optional under North Dakota Century Code.

The contract was awarded on September 15, 2022, with a performance period through September 30, 2026, and includes four prime contractors with varying collection percentage rates: The CBE Group, Harvard Collection, Reliant Capital Solutions, and Rodenburg Law Group. DTG Holdings, Inc. dba Access Receivables Management serves as a key contractor, receiving 14% for pre-litigation debt and 25% for litigation debt collection. The vehicle covers the entire state of North Dakota and is structured as a cooperative purchasing contract, with each participating entity required to execute a Participating Addendum. The contract includes provisions for contract renewals, third-party risk management, and comprehensive administrative protocols governed by the North Dakota State Procurement Office.