International Business Machines Corporation Renewal for SFY24-25

The Ohio Master Maintenance Agreement (MMA7155) is an Indefinite Delivery Vehicle focused on computer hardware maintenance and support services provided by International Business Machines Corporation (IBM). The contract enables state agencies to procure comprehensive IT equipment maintenance solutions, including remedial and preventative maintenance for specified technology infrastructure. Services cover maintenance activities during regular business hours, with the ability to add equipment and maintenance requirements throughout the contract period.

The IDV is awarded by the Ohio Department of Administrative Services (DAS) to IBM, with a performance period from October 7, 2024, to September 30, 2025. Structured as a Waiver of Competitive Selection contract, it provides statewide coverage for Ohio government entities. The agreement includes provisions for quarterly sales reporting, a 1% revenue share to the state, and payment terms of 30 calendar days from invoice receipt. While the total contract value is not explicitly stated, the vehicle offers flexibility for ongoing maintenance service procurement with recent amendments addressing modern compliance requirements such as GDPR regulations.