IBM_mma7155_tandc.pdf

This document is a Master Maintenance Agreement (MMA) for Fiscal Year 2004 between the State of Ohio, specifically the Department of Administrative Services (DAS), and IBM, located at 5475 Rings Road in Dublin, Ohio. The contract is for the IT Governance Division and covers maintenance services for specified equipment over a one-year period from July 1, 2003, to June 30, 2004.

The agreement provides for remedial and preventative maintenance of equipment listed on an attached Equipment Schedule. The contractor (IBM) will perform maintenance during regular business hours, including remedial maintenance calls and periodic preventative maintenance inspections. The contract can be renewed for another one-year term upon mutual written agreement. Payment terms include monthly invoicing, with payments due within 30 calendar days of invoice receipt or service delivery. The contractor is required to submit quarterly sales reports and pay a 1% revenue share to the state. The total contract value is not explicitly stated, but the agreement includes provisions for additional equipment and maintenance services to be added during the contract period.