Spoken language interpreter services - IPI, OPI, and VRI (non-CBA)
Active Statewide contract Washington Awarded
- Contract number
- 18222
- Awardee
- UNIVERSAL LANGUAGE SERVICE, INC.
- Contracting organization
- Department of Enterprise Services
Contract facts
- Estimated annual value
- $3,570,211
- End date
- NIGP codes
- 83891 Translation Equipment
- 96117 Interpreter Services - Electronically Assisted - Foreign Language, Hearing Impaired, Etc., (See Item 46 For Interpreter Services - Not Electronically Assisted)
- 96146 Interpreter Services (Foreign Language, Hearing Impaired, Etc.) (See Item 17 For Interpreter Services - Electronically Assisted)
- 96175 Translation Services
- Points of contact
-
- Chelsea Clark deslanguageaccess@des.wa.gov (360) 480-3282
- Madilyn Graversen descontractsteamapple@des.wa.gov (360) 407-9277
Contract details come from apps.des.wa.gov. Updated .
About this contract
The Washington State Statewide Contract 18222 provides comprehensive Spoken Language Interpreter Services across three distinct categories: In-Person Interpreting (IPI), Over the Phone Interpreting (OPI), and Video Remote Interpreting (VRI). Each category offers both prescheduled standard and rush services, with OPI and VRI additionally including on-demand options. The contract is specifically designed for non-bargaining unit work and supports the state's Language Access Program, focusing on consecutive interpretation services. Notably, the contract excludes transcription and sign language interpretation, which are covered under separate contracts.
Universal Language Service, Inc. was awarded this statewide contract by the Washington State Department of Enterprise Services, with a performance period from December 11, 2023, to December 11, 2026. The contract covers multiple language interpretation services, including Chinese, Yiddish, Vietnamese, Romanian, and Ukrainian, among others. It also includes provisions for subcontractors and authorized resellers who are certified as Washington State small, OMWBE, or Veteran-owned businesses. While specific contract value information is not provided, the IDV is structured as a comprehensive statewide contract to support language access needs across Washington state government agencies.
Description
CONTRACT SCOPE : Spoken Language Interpreter Services that are delivered through In-Person Interpreting ("IPI"), Over The Phone Interpreting ("OPI"), and via Video-Remote Interpreting ("VRI") by professional interpreters for Non-Bargaining Unit Work and/or not subject to the Collective Bargaining Agreement (CBA) for Language Access Providers. All interpretation will be done via consecutive interpretation mode.
This Statewide Contract is constructed into three (3) categories: Category 1: In Person Interpreting (IPI)
Prescheduled Standard
Prescheduled Rush Category 2: Over the Phone Interpreting (OPI)
Prescheduled Standard
Prescheduled Rush
On Demand Category 3: Video Remote Interpreting (VRI)
Prescheduled Standard
Prescheduled Rush
On Demand Services within this Contract do not include transcription or other interpreter services (e.g., Sign Language) as these services are available under other contracts. This contract is part of the Language Access Program. Information about the services we offer under the suite of Language Access Program Statewide Contracts can be found on the DES website under Language Access Contracts and the Language Access Guide .
This contract includes subcontractors/authorized resellers/authorized distributors who are certified as WA State small, OMWBE, or Veteran-owned. Some contractors may have multiple certifications. See the links at the bottom of the page for all subcontractors and their certifications. Note: not all subcontractors/resellers/distributors are certified.
Quick answers
Who holds contract 18222?
Contract 18222 was awarded to UNIVERSAL LANGUAGE SERVICE, INC. by Department of Enterprise Services in Washington on December 11, 2023.
How much is contract 18222 worth?
Its estimated annual value is $3,570,211.
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