Spoken language interpreter services - IPI, OPI, and VRI (non-CBA)

This statewide contract provides professional spoken language interpreter services delivered through three distinct modalities: In-Person Interpreting (IPI), Over-The-Phone Interpreting (OPI), and Video-Remote Interpreting (VRI). All interpretation services are conducted in consecutive interpretation mode and are designed to support language access initiatives for non-bargaining unit work and positions not covered by collective bargaining agreements. The contract encompasses multiple service categories, each offering prescheduled standard and rush options, with OPI and VRI additionally providing on-demand capabilities. Services span numerous languages including Chinese, Vietnamese, Ukrainian, Romanian, and Yiddish, among others. The contract explicitly excludes transcription services and sign language interpretation, which are available under separate statewide contracts as part of Washington's comprehensive Language Access Program.

AvantPage Inc. serves as the prime contractor for this statewide vehicle, which is administered by the Department of Enterprise Services. The contract period extends from December 11, 2023, through December 11, 2026, providing a three-year term of performance across the state of Washington. Structured as a statewide contract, this IDV includes authorized subcontractors, resellers, and distributors, many of whom hold certifications as Washington State small businesses, OMWBE-certified entities, or veteran-owned enterprises. The contract encompasses multiple UNSPSC and NIGP classifications spanning interpretation and translation service categories, enabling procurement agencies to access qualified language services efficiently through this established master contract vehicle.