Parenting Time Services (PTS)

The Arizona Department of Child Safety Master Agreement CTR077266 establishes an Indefinite Delivery Vehicle (IDV) for Parenting Time Services across multiple Arizona counties. This master contract enables the procurement of supervised visitation and parenting time program services, focusing on facilitating safe interactions between parents and children in dependency cases. The services encompass comprehensive case management, visitation monitoring, documentation, and reporting, with a trauma-informed approach. Voyager Industries LLC will provide these services utilizing their proprietary V.I.C.T.O.R. software, with the capability to serve referrals across 8 counties including Maricopa, Pinal, Pima, Mohave, Yuma, Yavapai, Coconino, and La Paz.

Voyager Industries LLC is the prime contractor for this IDV, with a contract period from July 1, 2025, to June 30, 2027. The master agreement covers the entire state of Arizona and is classified as a Master Agreement with a statewide service delivery model. The contract allows for scalable service capacities, with Voyager committed to reaching 50% operational capacity within four weeks and 100% capacity within six weeks of launch. While specific total contract value is not disclosed, the IDV includes comprehensive insurance coverage, with liability policies totaling $1,000,000 per occurrence and $2,000,000 in aggregate coverage, ensuring robust protection for the state and service recipients.