Parenting Time Services (PTS)

The Arizona Master Agreement CTR077262, awarded to Maximum Family Care LLC, is a statewide Parenting Time Services contract designed to provide supervised visitation and support services for children in out-of-home care and their parents/caregivers. The contract enables comprehensive family interaction services across Arizona's 15 counties, including Apache, Coconino, Cochise, Gila, Graham, Greenlee, La Paz, Navajo, Mohave, Maricopa, Pima, Pinal, Santa Cruz, Yuma, and Yavapai. Services include supervised parenting visits lasting 1-8 hours weekly, transportation of children, detailed documentation of parent-child interactions, and multilingual support to facilitate family reunification efforts.

The Master Agreement was awarded by the Arizona Department of Child Safety and is effective from July 1, 2025, to June 30, 2027, with potential extensions up to five years. Maximum Family Care LLC, a Phoenix-based limited liability corporation established in 2016, serves as the prime contractor with a firm-fixed pricing structure. The contract covers hourly visitation rates, mileage, no-show times, and interpretation services, with the company committed to serving approximately 100 cases monthly. The IDV requires strict adherence to professional standards, comprehensive staff screening, and ongoing quality assurance processes, with compensation provided through monthly electronic invoices contingent upon meeting specific performance metrics.