Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR072000 provides a comprehensive statewide contract for Real-Time Captioning (CART) and Sign Language Interpreter Services. The IDV covers a wide range of interpretation services, including in-person sign language interpretation for general, legal, provisional, and educational settings, oral interpretation, video remote interpreting, platform interpretation, tactile interpretation, low vision interpretation, and cued speech transliteration. These services are designed to ensure accessibility for deaf, hard of hearing, deafblind, and speech-impaired individuals across various professional environments such as business meetings, legal proceedings, educational settings, and medical appointments.

The master agreement is awarded to Language Connection LLC, located in El Mirage, Arizona, and is administered by the Arizona Department of Administration. The contract is effective from June 1, 2024, to May 31, 2025, with potential extensions up to five years. The estimated annual contract value ranges between $2-3 million, with services procured on an as-needed basis. The contract covers the entire state of Arizona and includes multiple service providers, with hourly rates for interpretation services ranging from $110 to $140, and additional charges for short notice, after-hours services, and specialized interpretation needs. The IDV allows for both on-site and remote service delivery, providing flexibility for state agencies, universities, commissions, boards, and other government entities.