Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR071991 is a comprehensive Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services contract designed to provide accessibility services across state and local agencies. The IDV covers a wide range of interpreter services, including in-person sign language interpretation (general, legal, provisional, and educational settings), oral interpreting, video remote interpreting (VRI), and real-time captioning. Service providers can deliver specialized interpretation across multiple domains such as medical, legal, educational, and artistic venues, ensuring comprehensive language accessibility for state agencies, boards, commissions, universities, and participating cooperative members.

The master agreement is awarded to Arizona Interpreting Service Inc, administered by the Arizona Department of Administration, with an initial performance period from June 1, 2024, to May 31, 2025, and potential extensions up to five years. The contract has an estimated annual value of $2-3 million and provides statewide coverage for Arizona, with potential participation from state governments, local governments, non-profit organizations, and tribal nations. Pricing structures vary by service type, with in-person interpreter rates ranging from $82-$120 per hour, video remote interpreting at $3 per minute, and captioning services at $101 per hour. The contract includes provisions for specialized services, travel reimbursement, and additional charges for after-hours, weekend, and short-notice requests.