Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR071989 is a statewide Indefinite Delivery Vehicle (IDV) for Real-Time Captioning (CART) and Sign Language Interpreter Services. This comprehensive contract enables Arizona state agencies, boards, commissions, universities, and Participating Members of the State Purchasing Cooperative to procure essential communication accessibility services. The IDV covers a wide range of interpreter and captioning services, including in-person sign language interpretation (general, legal, provisional, and educational contexts), video remote interpreting (VRI), real-time captioning, oral interpretation, and specialized communication support for deaf, hard of hearing, deafblind, and individuals with speech difficulties.

The master agreement is awarded to A Foreign Language Solution LLC, with the Arizona Department of Administration serving as the contracting organization. The contract's current period of performance runs from June 1, 2024, to May 31, 2025, with potential extensions up to a maximum of five years. The contract type is a Master Agreement with statewide coverage for Arizona, featuring an estimated annual value between $2-3 million. While the state makes no guaranteed spending commitment, the IDV provides firm-fixed pricing and the flexibility to add or modify services through contract amendments. The contract includes comprehensive insurance coverage and was recently transferred from Foreign Language Service Corp. through a formal asset purchase and assignment process.