DPS IT Service Desk

The Ohio Competitive Selection IDV (CSP031723) provides comprehensive IT service desk solutions for state government agencies. Specifically designed to support technology infrastructure and support services, this contract enables Ohio governmental entities to procure critical computer services under UNSPSC Code 81110000. The contract focuses on delivering professional IT support capabilities, with an emphasis on efficient and responsive service desk operations that can be utilized across various state departments.

The master contract is awarded to Insight Public Sector Inc., managed by the Ohio Department of Administrative Services (DAS). The IDV has a five-year performance period, running from July 3, 2025, to June 30, 2030, with potential for additional one-month unilateral renewal and up to two two-year mutually agreed extensions. Competitively selected through a formal Request for Proposals (RFP #SRC0000026698), the contract covers statewide Ohio governmental technology service needs. The contract type is classified as a Competitive Selection vehicle, providing a streamlined procurement mechanism for Ohio state agencies seeking professional IT service desk support.