27-ISD Skyward Hosting SP w SS

The State of Illinois Department of Human Services (IDHS), through its Management Information Systems (MIS) organization, awarded an Open Market Small Purchase contract to Integrated Systems Corporation for cloud-based computing services. The contract, designated 27-444DHS-MIS44-P-98537, was executed on July 1, 2026, with a performance period extending through June 30, 2027, and a contract value of $2,556.00. The services procured encompass multiple cloud delivery models, including Software as a Service (SaaS), Cloud-based Infrastructure as a Service (IaaS), Cloud-based Platform as a Service (PaaS), Cloud-based Business Process as a Service (BPaaS), and Cloud Backup as a Service.

The vendor must comply with comprehensive State of Illinois Information and Technology Standard Terms and Conditions (Version 26.1) and the Cloud Hosting Appendix (Version 26.1), which establish stringent security, operational, and compliance requirements. These requirements include National Institute of Standards and Technology (NIST) SP 800-53 Revision 5 compliance, Security Audit and Assurance Entity (SSAE)-18 SOC 2 Type 2 reporting, Advanced Encryption Standard (AES)-256 bit data encryption with Federal Information Processing Standard (FIPS) 140 certification, 24-hour breach notification protocols, annual independent security audits, multifactor authentication integration, and comprehensive system logging capabilities. The contract framework establishes vendor liability caps at five times the total contract value and mandates General Commercial Liability insurance coverage of $1,000,000 per occurrence.