SOLE SOURCE Hardware Maintenance agreement Raptor & TRP Scanners.

The Illinois Secretary of State, Office of the Secretary of State, has awarded an Open Market Small Purchase contract to Imaging Business Machines, LLC (IBML) for hardware maintenance services on imaging scanner equipment. The contract, valued at $28,701.40, encompasses annual maintenance for two scanner systems: an Intelliscan Raptor (Serial Number 8090) and a TRP scanner (Serial Number 7148). The period of performance runs from September 1, 2026 through June 30, 2027, with the place of performance at the Illinois Secretary of State headquarters located at 501 South 2nd Street, Springfield, Illinois.

IBML will provide comprehensive hardware maintenance services including labor, repairs, replacement parts (excluding consumables), adjustments, and monthly preventive maintenance activities such as testing, cleaning, lubrication, and component replacement as needed. The maintenance is divided between the two scanner systems, with the Intelliscan Raptor system maintenance charged at $10,894.10 annually and the TRP system maintenance charged at $17,807.30 annually. Services will be delivered Monday through Friday, excluding holidays, during business hours of 8:00 AM to 5:00 PM, with a four-hour on-site response time commitment. The sole source justification is based on IBML's exclusive development and support of the proprietary Intelliscan Universal Scanner Control software required for complete equipment servicing.