Data Backup and Restore Services, Customer Directed Support and Firmware Updates for the Capitol…

The State of Illinois, through the Physical Services division (PHYSERV350), awarded an Open Market Small Purchase contract to Siemens Industry, Inc. valued at $86,928.00 for a five-year initial term extending from May 31, 2026, through May 30, 2031. The contract encompasses Data Backup and Restore Services, Customer Directed Support, and Firmware Updates for the Capitol Building's building automation system (BAS), which controls the facility's heating, ventilation, and air conditioning (HVAC) infrastructure. Service delivery is provided from Siemens' branch office in Bloomington, Illinois, to the Capitol Building located at 501 South 2nd Street, Springfield, Illinois.

The service agreement establishes 24/7 coverage with emergency response times of two hours for phone/online support and four hours for onsite emergency response. Annual pricing escalates across the initial term from $15,574.00 in year one to $19,293.00 in year five, subject to a 5.5% annual escalation upon renewal. The contract includes provisions for remote services capabilities with a 20.0% labor discount and 60.0% material discount for additional work beyond the base scope. Following the initial five-year term, the agreement automatically renews for successive one-year periods with pricing adjustments as necessary for any service modifications.